Common use of Nature of the Agreement Clause in Contracts

Nature of the Agreement. 2.1. This document comprises the SLA for the Services as provided by Dyflexis. The purpose of the SLA is to record the level of service. This is achieved by describing important features, recording performance standards and determining the consequences of any unexpected failure to meet these standards.

Nature of the Agreement. 2.1. This document comprises forms the SLA for the Services Service as this is provided by Dyflexis. The purpose of the SLA is to record lay down the level of serviceservice level. This is achieved by describing important featureselements, recording setting performance standards standards, and determining laying down the consequences of any unexpected failure to meet not achieving these standards.