Mentoring. Each MCO that employs newly certified screeners shall have a formal program for mentoring new screeners (that is providing them with close supervision, on-the-job training, and feedback) for at least six months. This program shall be described in internal policy and procedures documents that are made available to new screeners and to the Department upon request. Each MCO will include activities that allow new screeners to:
Appears in 12 contracts
Samples: www.dhs.wisconsin.gov, www.dhs.wisconsin.gov, Partnership Contract