Member Satisfaction Survey Sample Clauses

Member Satisfaction Survey. The Contractor will conduct an annual Member Satisfaction Survey, utilizing the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey criteria and will submit the survey results and a copy of the instrument used to SCDHHS. SCDHHS will coordinate with the Contractor to determine the schedule for conducting the survey and submitting the results to SCDHHS. Should the Contractor utilize an outside vendor, said vendor must have national accreditation and approval from SCDHHS prior to conducting the survey.
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Member Satisfaction Survey. (1) As part of the QM/QI Program, the CONTRACTOR shall conduct at least one (1) annual survey of Member satisfaction which shall be designed by the CONTRACTOR from input from the Consumer Advisory Board and HSD and which shall assess Member satisfaction with the quality, availability, and accessibility of services. The survey shall provide a statistically valid sample with at least six (6) months of continuous enrollment of all CONTRACTOR Members, including Members who have requested to change their PCPs and all Members who have voluntarily disenrolled during the ninety-day open enrollment period and Members who disenroll after the ninety (90) day open enrollment period will be noted. The Member survey shall address Member receipt of educational materials and the Member’s use and usability of the provided education materials. Specific topics/issues to be included in the survey include at least one (1) question each relating to the ability of ISHCN to participate in their service plan and goals; the convenience of service locations and appointment times for Members; Service Coordinator helpfulness in getting Members what they need; level of satisfaction with MCOs; satisfaction with Member participation in treatment decisions; and degree to which Members feels they can manage day-to-day lives. The CONTRACTOR shall follow all federal and state confidentiality laws and regulations in conducting this Member Satisfaction Survey.
Sample 1Sample 2
Member Satisfaction Survey. As part of its QI Program, the CONTRACTOR shall conduct at least one annual survey of member satisfaction which shall be designed by the CONTRACTOR with input from the Consumer Advisory Board and which shall assess member satisfaction with the quality, availability, and accessibility of care. The survey shall provide a statistically valid sample of all CONTRACTOR members, including members who have requested to change their primary care providers (PCPs) and all members who have voluntarily disenrolled from the CONTRACTOR. The member survey shall address member receipt of educational materials and the member’s use and usability of the provided education materials. The CONTRACTOR’S survey shall address the satisfaction of Individuals with Special Health Care Needs. The CONTRACTOR shall follow all Federal and State confidentiality requirements in conducting this survey with members. The CONTRACTOR shall:
Sample 1
Member Satisfaction Survey a. Criteria The Department will conduct a member satisfaction survey that will be sent to a sample of each MCO’s members in the 3rd quarter of 2020. The pay for performance criteria will be based on four questions that are part of the complete survey. The four questions will assess:
Sample 1
Member Satisfaction Survey. The Contractor will conduct an annual Medicaid MCO Member satisfaction Survey, utilizing the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey criteria and will submit the survey results and a copy of the instrument used to the Department. The Department will coordinate with the Contractor to determine the schedule for conducting the survey and submitting the results to the Department. Should the Contractor utilize an outside vendor to perform the requirements of this Section 10.10, said vendor must have national accreditation and approval from the Department prior to conducting the survey. The Department reserves the right to add questions to the survey.
Sample 1
Member Satisfaction Survey. PBM shall conduct an annual satisfaction survey of Members of Participating Groups.
Sample 1
Member Satisfaction Survey. The Contractor shall:
Sample 1
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Member Satisfaction Survey 
Sample 1

Related to Member Satisfaction Survey

  • Due Diligence Examination At any time during the Review Period, and thereafter through Closing of the Property, Buyer and/or its representatives and agents shall have the right to enter upon the Property at all reasonable times for the purposes of reviewing all Records and other data, documents and/or information relating to the Property and conducting such surveys, appraisals, engineering tests, soil tests (including, without limitation, Phase I and Phase II environmental site assessments), inspections of construction and other inspections and other studies as Buyer deems reasonable and necessary or appropriate to evaluate the Property, subject to providing reasonable advance notice to Seller unless otherwise agreed to by Buyer and Seller (the “Due Diligence Examination”). Seller shall have the right to have its representative present during Buyer’s physical inspections of its Property, provided that failure of Seller to do so shall not prevent Buyer from exercising its due diligence, review and inspection rights hereunder. Buyer agrees to exercise reasonable care when visiting the Property, in a manner which shall not materially adversely affect the operation of the Property.

  • Conditions Precedent at Closing Date The obligation of the Lenders to make Loans, and of any LC Issuer to issue Letters of Credit, is subject to the satisfaction of each of the following conditions on or prior to the Closing Date:

  • Post-Closing Items (a) The Loan Parties shall take all necessary actions to satisfy the items described on Schedule 5.16 within the applicable periods of time specified in such Schedule (or such longer periods as the Administrative Agent may agree in its sole discretion).

  • Inspection; Compliance Lessor and Lessor's "Lender" (as defined in Paragraph 30 below) and consultants shall have the right to enter into Premises at any time, in the case of an emergency, and otherwise at reasonable times, for the purpose of inspecting the condition of the Premises and for verifying compliance by Lessee with this Lease. The cost of any such inspections shall be paid by Lessor, unless a violation of Applicable Requirements, or a contamination is found to exist or be imminent, or the inspection is requested or ordered by a governmental authority. In such case, Lessee shall upon request reimburse Lessor for the cost of such inspections, so long as such inspection is reasonably related to the violation or contamination.

  • Final Completion The full and final completion of all Work in accordance with the Contract Documents.

  • Seller’s Conditions Precedent The obligations of Seller to consummate the transactions contemplated by this Agreement are subject to the satisfaction or waiver, at or prior to the Closing Date, of each of the following conditions precedent:

  • Earnings Statements As soon as practicable, the Company will make generally available to its security holders and to the Manager an earnings statement or statements of the Company and its Subsidiaries which will satisfy the provisions of Section 11(a) of the Act and Rule 158. For the avoidance of doubt, the Company’s compliance with the reporting requirements of the Exchange Act shall be deemed to satisfy the requirements of this Section 4(d).

  • Due Diligence Items Buyer’s Due Diligence shall consist of Buyer’s review and approval of the contents of the Seller Disclosures referenced in Section 7, and any other tests, evaluations and verifications of the Property deemed necessary or appropriate by Buyer, such as: the physical condition of the Property; the existence of any hazardous substances, environmental issues or geologic conditions; the square footage or acreage of the land and/or improvements; the condition of the roof, walls, and foundation; the condition of the plumbing, electrical, mechanical, heating and air conditioning systems and fixtures; the condition of all appliances; the costs and availability of homeowners’ insurance and flood insurance, if applicable; water source, availability and quality; the location of property lines; regulatory use restrictions or violations; fees for services such as XXX xxxx, municipal services, and utility costs; convicted sex offenders residing in proximity to the Property; and any other matters deemed material to Buyer in making a decision to purchase the Property. Unless otherwise provided in the REPC, all of Buyer’s Due Diligence shall be paid for by Buyer and shall be conducted by individuals or entities of Buyer's choice. Seller agrees to cooperate with Buyer’s Due Diligence. Buyer agrees to pay for any damage to the Property resulting from any such inspections or tests during the Due Diligence.

  • Documentation at Closing The Purchaser shall have received prior to or at the Closing all of the following documents or instruments, or evidence of completion thereof, each in form and substance satisfactory to the Purchaser:

  • Purchaser’s Conditions Precedent Except as may be waived in writing by Purchaser, the obligations of Purchaser hereunder are subject to the fulfillment at or prior to the Closing of each of the following conditions:

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