Mean Time to Repair. “Mean Time to Repair” is the average time required to restore the Licensee Fibers to an operational condition as defined herein. The Mean Time to Repair objective is eight (8) hours from Crown Castle’s receipt of notice of such failure.
Mean Time to Repair. 5.3.1.1 Reaction time 8,0 Hours 6,0 Hours 4,0 Hours 5.3.1.2 Repair time 8,0 Hours 6,0 Hours 4,0 Hours 5.3.1.3 Total 16,0 Hours 12,0 Hours 8,0 Hours zu 5.1 / 5.2 / 5.3: Monitoring: Measurement every 5 minutes
Mean Time to Repair. (MTTR) All calls by the Customer shall be made to Ica Microsystems INC Technical Support to report any service outages. The Mean Time To Repair (MTTR) objective; on-site deployment time is 4 hours.
Mean Time to Repair. 5.1.3.1 Reaction time 6,0 Hours
Mean Time to Repair. Mean Time to Repair (“MTTR”) shall be the average time required to repair a Service and restore its availability and is stated in terms of equipment and cable outages. The time is measured from the time that the Service Outage is reported by Buyer to Seller until Service is available. With respect to Services provided on Seller’s Facilities, Seller will use all commercially reasonable efforts to (a) repair network equipment within an average of two (2) hours of when Seller’s technical representation arrives on the applicable site where the equipment is located, not to exceed a total of four (4) hours from the time the Service Outage is reported and (b) have the first fiber on a cable cut restored within an average of six (6) hours of when Seller’s technical representative arrives on the applicable site where the cable cut is located, not to exceed a total of eight (8) hours from the time the Service Outage is reported. Such averages will be calculated over a calendar quarter basis. Seller will undertake repair efforts on equipment or fiber when Seller first becomes aware of the problem, or when notified by Buyer and Buyer has released all or part of the Service for testing, at which point a trouble ticket will be established. Notwithstanding the above, the failure of Seller to meet such standards shall not constitute a default under this Agreement and Seller shall not be liable to pay Buyer any penalties or damages or credit any portion of the Recurring Charges or Non-Recurring Charges under this Agreement as a result of such failure, other than as set forth in Section 4.1 above.
Mean Time to Repair. Lightpath’s objective is a four (4) hour mean-time-to-repair (MTTR).
Mean Time to Repair. SELLER provides a Mean Time to Repair of one (1) Business Day for Severity 1 Trouble Tickets.
Mean Time to Repair. R 3.2-13 The maximum mean time to repair (MTTR) of an SRU shall be 30 minutes excluding travel and access time. The specified MTTR excludes repair of the cabling to/from the SRU.
Mean Time to Repair. 2.2.1 Mean Time to Repair Commitment Nexogy will attempt to accomplish a Mean Time to repair of 4 hours or less for Trouble Tickets classified as a Priority High, otherwise a Service Credit will be provided to the Eligible Customer. A Trouble Ticket must be classified as Priority High by Customer to be eligible for the credit. A Customer classifies a Trouble Ticket as High Priority only by written notification to Nexogy.
Mean Time to Repair. Mean Time to Repair (MTTR) is defined as the average monthly time taken to repair all Trouble Tickets called in by Customer on Redundant Services. MTTR is calculated by dividing the cumulative length of outages by the total number of Tickets in a calendar month.
