Maximum Hours No employee shall be required to work more than twelve (12) hours per day, or for more than forty-eight (48) hours per week, unless mutually agreed otherwise by the Employer and the employee.
Extended Hours Depending upon local service capabilities, available extended hour plans include 5-, 6-, and 7-day, 8-, 16-, and 24-hour options at additional cost. Alaris will use commercially reasonable efforts to provide Service outside of Agreement Hours as shown below. Any such service performed will be billed at prevailing Alaris Per Call Overtime rates.
Scheduled Hours Hours falling within an employee's scheduled tour.
Minimum Hours All employees shall be paid their regular hourly rate for each hour worked except where employed for less than four (4) consecutive hours per day, in which event they shall receive a minimum of four (4) hours pay. An employee who is called for work and upon reporting finds that his or her services are not required shall receive two (2) hours pay.
Credit Hours Credit hours are hours that an employee elects to work, with supervisory approval, in excess of the employees basic work requirement under a flexible work schedule. Credit hours may only be accrued under a flexible work schedule. Employees must notify their direct supervisor of their intent to earn credit hours and the duties to be performed at least four (4) hours in advance of the time. Management will respond and approve the credit hours if the work is assigned duties that could not have been performed during a normal tour of duty. Credit hours used are considered hours worked.
Shift Hours All shifts assigned by the Employer must conform with the following guidelines:
Support Hours 3.1. Standard Support Hours: Toll-free telephone support (0-000-000-0000 option #2) is available Monday thru Friday from 8:00 a.m. EST to 8:00 p.m. EST. After- hours, holiday and weekend support for Severity 1 and Severity 2 issues is available by calling 0-000-000-0000, option #8.
Core Hours (1) The default core hours for employees on Maxiflex schedules will be the 3 middle days of the employee’s tour of duty from 10 a.m. to 2 p.m., excluding a meal break.
Number of Hours enter the total number of hours worked during the report period by the Employees in the employment category. Amount Payable under the Contract: enter the total amount paid by the State to the State Contractor under the Contract, for work by the Employees in the employment category, for services provided during the report period.
Product Availability Under no circumstances shall Company be responsible to Representative or anyone else for its failure to fill accepted orders, or for its delay in filling accepted orders, when such failure or delay is due to strike, accident, labor trouble, acts of nature, freight embargo, war, civil disturbance, vendor problems or any cause beyond Company's reasonable control.
