Common use of Matters of Importance Clause in Contracts

Matters of Importance. 1. If you have a complaint about this policy, please first try and resolve it with either of the Financial Service Providers stated above. 2. If the matter cannot be resolved, please then submit a complaint in writing to the Customer Care Unit, PO Box 31983, Braamfontein, 2017 or email to xxxxxxxxxxxx@xxx.xxx 3. If you have a dispute regarding a claim that is not resolved by the FSP to your satisfaction, you may submit the complaint to the Ombudsman for Short-term Insurance, contact details below. 4. All material facts must be accurately, fully and properly disclosed by you. All information provided by you or on your behalf is your own responsibility. You need to be satisfied with the accuracy of any transaction submitted by your Financial Services Provider on your behalf. 5. Misrepresentation, incorrect or non-disclosure by you of any material facts or circumstances may impact negatively on any claims arising from your insurance contract. 6. You are entitled to a full copy of the policy. If you have not received a copy within 30 days, please contact your FSP without delay. The policy wording and the Transit Insurance Certificate must be read as one document. Particulars of The Short-term Insurance Ombudsman who is available to advise you in the event of claim problems which are not satisfactorily resolved by your Financial Services Provider and/or the insurer: The Short-term Insurance Ombudsman P O Box 32334 Braamfontein 2017 Tel: +00 (0)00 000 0000 Fax: +00 (0)00 000 0000 24 hour emergency medical assistance helpline: +00 0000 000000 (United Kingdom) Consent to use, process, dissemanate and store personal information. You acknowledge that the collection, use, processing and sharing of your personal information by AIG is essential to enable AIG to underwrite policies, assess risks fairly, verify the Personal Information given including conducting checks against legitimate databases, deliver against our contractual obligations, ensure compliance with all and necessary applicable legislation, regulations, business compliance requirements (including any overseas laws, regulations and compliance requirements binding on AIG) and to reduce the incidence of fraudulent claims, in the public interest with a view to limiting premiums. You consent to the personal information supplied by you being disclosed to such other party, including any subsidiary or parent of AIG as well as any government or regulatory authority, regardless of the country of location of such recipient, who is required to have access to your personal information. Provided that you have agreed to this, AIG may use your personal or other information to send you information on new services or products that may be of interest to you and from time to time will mail, email or SMS information to you about us, our products and services, or our partners and their products or services. If you do not wish to continue receiving this information you may contact us and AIG will remove you from our mailing list. Whenever AIG outsources third party vendors to provide support services to us, AIG will bind them to our privacy policies as far as they may be required to have limited access to our customers' personal information to perform such services. AIG will not disclose personal information to anyone outside AIG without your permission unless:  AIG is compelled to do so by law or in terms of a court order;  it is in the public interest to do so;  it is necessary to protect our rights.

Matters of Importance. 1. If you have a complaint about this policy, please first try and resolve it with either of the Financial Service Providers stated above. 2. If the matter cannot be resolved, please then submit a complaint in writing to the Customer Care Unit, PO Box 31983, Braamfontein, 2017 or email to xxxxxxxxxxxx@xxx.xxx 3. If you have a dispute regarding a claim that is not resolved by the FSP to your satisfaction, you may submit the complaint to the Ombudsman for Short-term Insurance, contact details below. 4. All material facts must be accurately, fully and properly disclosed by you. All information provided by you or on your behalf is your own responsibility. You need to be satisfied with the accuracy of any transaction submitted by your Financial Services Provider on your behalf. 5. Misrepresentation, incorrect or non-disclosure by you of any material facts or circumstances may impact negatively on any claims arising from your insurance contract. 6. You are entitled to a full copy of the policy. If you have not received a copy within 30 days, please contact your FSP without delay. The policy wording and the Transit Insurance Certificate must be read as one document. Particulars of The Short-term Insurance Ombudsman who is available to advise you in the event of claim problems which are not satisfactorily resolved by your Financial Services Provider and/or the insurer: The Short-term Insurance Ombudsman P O Box 32334 Braamfontein 2017 Tel: +00 (0)00 000 0000 Fax: +00 (0)00 000 0000 24 hour emergency medical assistance helpline: +00 0000 000000 (United Kingdom) Consent to use, process, dissemanate and store personal information. You acknowledge that the collection, use, processing and sharing of your personal information by AIG is essential to enable AIG to underwrite policies, assess risks fairly, verify the Personal Information given including conducting checks against legitimate databases, deliver against our contractual obligations, ensure compliance with all and necessary applicable legislation, regulations, business compliance requirements (including any overseas laws, regulations and compliance requirements binding on AIG) and to reduce the incidence of fraudulent claims, in the public interest with a view to limiting premiums. You consent to the personal information supplied by you being disclosed to such other party, including any subsidiary or parent of AIG as well as any government or regulatory authority, regardless of the country of location of such recipient, who is required to have access to your personal information. Provided that you have agreed to this, AIG may use your personal or other information to send you information on new services or products that may be of interest to you and from time to time will mail, email or SMS information to you about us, our products and services, or our partners and their products or services. If you do not wish to continue receiving this information you may contact us and AIG will remove you from our mailing list. Whenever AIG outsources third party vendors to provide support services to us, AIG will bind them to our privacy policies as far as they may be required to have limited access to our customers' personal information to perform such services. AIG will not disclose personal information to anyone outside AIG without your permission unless:  x AIG is compelled to do so by law or in terms of a court order;  x it is in the public interest to do so;  it is necessary to protect our rights.;

Matters of Importance. 1. If you have a complaint about this policy, please first try and resolve it with either of the Financial Service Providers stated above. 2. If the matter cannot be resolved, please then submit a complaint in writing to the Customer Care Unit, PO Box 31983, Braamfontein, 2017 or email to xxxxxxxxxxxx@xxx.xxx 3. If you have a dispute regarding a claim that is not resolved by the FSP to your satisfaction, you may submit the complaint to the Ombudsman for Short-term Insurance, contact details below. 4. All material facts must be accurately, fully and properly disclosed by you. All information provided by you or on your behalf is your own responsibility. You need to be satisfied with the accuracy of any transaction submitted by your Financial Services Provider on your behalf. 5. Misrepresentation, incorrect or non-disclosure by you of any material facts or circumstances may impact negatively on any claims arising from your insurance contract. 6. You are entitled to a full copy of the policy. If you have not received a copy within 30 days, please contact your FSP without delay. The policy wording and the Transit Insurance Certificate must be read as one document. Particulars of The Short-term Insurance Ombudsman who is available to advise you in the event of claim problems which are not satisfactorily resolved by your Financial Services Provider and/or the insurer: The Short-term Insurance Ombudsman P O Box 32334 Braamfontein 2017 Tel: +00 (0)00 000 0000 Fax: +00 (0)00 000 0000 24 hour emergency medical assistance helpline: +00 0000 000000 (United Kingdom) Consent to use, process, dissemanate and store personal information. You acknowledge that the collection, use, processing and sharing of your personal information by AIG is essential to enable AIG to underwrite policies, assess risks fairly, verify the Personal Information given including conducting checks against legitimate databases, deliver against our contractual obligations, ensure compliance with all and necessary applicable legislation, regulations, business compliance requirements (including any overseas laws, regulations and compliance requirements binding on AIG) and to reduce the incidence of fraudulent claims, in the public interest with a view to limiting premiums. You consent to the personal information supplied by you being disclosed to such other party, including any subsidiary or parent of AIG as well as any government or regulatory authority, regardless of the country of location of such recipient, who is required to have access to your personal information. Provided that you have agreed to this, AIG may use your personal or other information to send you information on new services or products that may be of interest to you and from time to time will mail, email or SMS information to you about us, our products and services, or our partners and their products or services. If you do not wish to continue receiving this information you may contact us and AIG will remove you from our mailing list. Whenever AIG outsources third party vendors to provide support services to us, AIG will bind them to our privacy policies as far as they may be required to have limited access to our customers' personal information to perform such services. AIG will not disclose personal information to anyone outside AIG without your permission unless:  • AIG is compelled to do so by law or in terms of a court order;  • it is in the public interest to do so;  it is necessary to protect our rights.;

Matters of Importance. 1. If you have a complaint about this policy, please first try and resolve it with either of the Financial Service Providers stated above. 2. If the matter cannot be resolved, please then submit a complaint in writing to the Customer Care Unit, PO Box 31983, Braamfontein, 2017 or email to xxxxxxxxxxxx@xxx.xxx 3. If you have a dispute regarding a claim that is not resolved by the FSP to your satisfaction, you may submit the complaint to the Ombudsman for Short-term Insurance, contact details below. 4. All material facts must be accurately, fully and properly disclosed by you. All information provided by you or on your behalf is your own responsibility. You need to be satisfied with the accuracy of any transaction submitted by your Financial Services Provider on your behalf. 5. Misrepresentation, incorrect or non-disclosure by you of any material facts or circumstances may impact negatively on any claims arising from your insurance contract. 6. You are entitled to a full copy of the policy. If you have not received a copy within 30 days, please contact your FSP without delay. The policy wording and the Transit Insurance Certificate must be read as one document. Particulars of The Short-term Insurance Ombudsman who is available to advise you in the event of claim problems which are not satisfactorily resolved by your Financial Services Provider and/or the insurer: The Short-term Insurance Ombudsman P O Box 32334 Braamfontein 2017 Tel: +00 (0)00 000 0000 Fax: +00 (0)00 000 0000 24 hour emergency medical assistance helpline: +00 0000 000000 (United Kingdom) Consent to use, process, dissemanate and store personal information. You acknowledge that the collection, use, processing and sharing of your personal information by AIG is essential to enable AIG to underwrite policies, assess risks fairly, verify the Personal Information given including conducting checks against legitimate databases, deliver against our contractual obligations, ensure compliance with all and necessary applicable legislation, regulations, business compliance requirements (including any overseas laws, regulations and compliance requirements binding on AIG) and to reduce the incidence of fraudulent claims, in the public interest with a view to limiting premiums. You consent to the personal information supplied by you being disclosed to such other party, including any subsidiary or parent of AIG as well as any government or regulatory authority, regardless of the country of location of such recipient, who is required to have access to your personal information. Provided that you have agreed to this, AIG may use your personal or other information to send you information on new services or products that may be of interest to you and from time to time will mail, email or SMS information to you about us, our products and services, or our partners and their products or services. If you do not wish to continue receiving this information you may contact us and AIG will remove you from our mailing list. Whenever AIG outsources third party vendors to provide support services to us, AIG will bind them to our privacy policies as far as they may be required to have limited access to our customers' personal information to perform such services. AIG will not disclose personal information to anyone outside AIG without your permission unless:  • AIG is compelled to do so by law or in terms of a court order;  • it is in the public interest to do so;  • it is necessary to protect our rights.