MARKETING AND CUSTOMER SERVICE Sample Clauses

MARKETING AND CUSTOMER SERVICE. 6.1 The parties will cooperate to plan and execute joint seminars, public relations events, press releases, participation in trade shows, conventions and conferences, as mutually deemed appropriate.
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MARKETING AND CUSTOMER SERVICE. 1. Describe the marketing assistance that will be provided, if any.
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MARKETING AND CUSTOMER SERVICE. The Parties agree that with respect to the Purpose: - UBI SOFT shall not be responsible nor liable for, as of the Effective Date, the marketing and customer service. All marketing expenses incurred by UBI SOFT on the Sub-Distribution Products prior to the Effective Date shall be reimbursed by BAM pursuant to the terms of Clause 10 of the Agreement.
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MARKETING AND CUSTOMER SERVICE. Respond to inquiries from members regarding the status of their membership. Support Retention efforts including follow-up with non-renewing members during the renewal cycle and member with bank or credit card draft issues. Implement new member onboarding and engagement programs, including distribution of welcome emails or other materials to new members, as requested. Support recruitment efforts including responding to membership information requests from prospective members and maintaining a list of former and prospective members. Conduct member satisfaction and needs assessment surveys, as requested, to support marketing and program development efforts. Proactively market CLIENT membership to prospective and former members, including assisting with scheduling agency presentations. Financial Management. Maintain CLIENT’s financial records using the accrual basis of accounting. Process accounts payable, including weekly check creation and issuing forms 1099 to vendors, adhering to mutually agreed upon procedures for expense authorization and check generation. Collect revenues for sales efforts, meetings, dues from the national office and other income-producing activities, depositing monies in a bank account designated by the CLIENT on at least a weekly basis. Maintain asset and liability accounts, including monthly account reconciliation, recording of prepaid expenses, deferred revenue, depreciation, investment income, and other similar tasks. Reconcile cash accounts on a monthly basis. Issue financial statements on a monthly basis, including detailed transaction reports for the treasurer, as requested. Administer state IFAPAC funds, file necessary reports with the state and work with the IFAPAC board of directors in the collection and distribution of these funds. Adhere to agreed-upon internal control procedures to safeguard CLIENT funds and assets. Assist with development and, upon approval of the board of directors, manage the CLIENT’s annual budget. As required, provide information for internal audits, or alternatively, coordinate the annual audit or review of the CLIENT financial records. Coordinate the selection of an outside accounting firm to file the CLIENT annual tax returns and provide that firm with requested information necessary to prepare and file the CLIENT annual tax returns. If the CLIENT is eligible for a 990N postcard filing, NAIFA will file on CLIENT’s behalf. Client-Sponsored Events NAIFA will provide logistical, registration, administ...
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MARKETING AND CUSTOMER SERVICE. 10.1 Upon production release of the web site, DAGM will loan NEWCO $500,000 to be used for marketing, to be spent in NEWCO’s sole discretion (“Marketing Expenses”). DAGM will have the right to draw back its out of pocket Marketing Expenses prior to any shareholders dividend distribution.
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MARKETING AND CUSTOMER SERVICE. (a) Obligations of Cingular. Cingular shall act in all respects on its own account, and shall be solely responsible for any credit verification, deposits, billing, collection, consolidation, rebilling, customer billing complaints, toll calls, bad debts and fraudulent use by any Subscriber of any Number assigned to or held by Cingular.
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MARKETING AND CUSTOMER SERVICE. The Operator will handle the majority of customer outreach and engagement activities for the Program and approve any Program Contractor marketing to ensure clear communication with potential Customers, provide accurate information, and facilitate installation of Improvements. The purpose of the Operator’s engagement with Customers is to ultimately secure signed Participant Agreements and completed projects. BayREN and Partner Utility marketing and outreach activities are intended to drive customers to express interest as warm leads (“Customer Interest”) for Operator engagement. Operator is also allowed and encouraged to use RCPA- approved strategies to develop its own leads from Partner Utility provided Eligible Customer and High User lists. Operator staff will field all Customer Interest inquiries, responding within at least one business day; resolve issues in a timely and professional manner; and be available by phone and email. The Operator will:  Maintain branding and styling guidelines and approve marketing materials in accordance with the Program’s branding and style protocols and guidelines to ensure brand and style consistency.  Support implementation of any public marketing campaigns including work with BayREN and its consultants and partners to define goals, identify outreach channels, and implement marketing activities as approved.  Respond to all contractor inquiries about the Program. Depending on Contractor interest, the Operator may send the Contractor a Program brochure and FAQ or schedule another call.  Complete CRM record for all contractor inquiries.  Perform Customer Intake by responding to all Customer Interest inquiries about the Program. Explain benefits of Program. Depending on Customer interest, the Operator may send the Customer a Program brochure and FAQ or schedule another call. For Customers interested in proceeding with Program, confirm with customer the name of the customer of record and property owner if different and best point of contact.  Complete CRM record of Customer Intake for all interested Customers.  Use bi-annual Customer lists provided by Partner Utilities and follow up communications with Utilities as necessary to verify Customers are eligible for the Program and assign a Program Contractor or provide them a list of Program Contractors as requested.  Support the designing of Participant satisfaction surveys and issuing surveys to participants as requested by the Partner Utility or RCPA (survey needs may ...
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Related to MARKETING AND CUSTOMER SERVICE

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Marketing Services The Manager shall provide advice and assistance in the marketing of the Vessels, including the identification of potential customers, identification of Vessels available for charter opportunities and preparation of bids.

  • CUSTOMER SERVICE FUNCTIONS The Servicer shall handle all Customer inquiries and other Customer service matters according to the same procedures it uses to service Customers with respect to its own charges.

  • REGULATORY ADMINISTRATION SERVICES BNY Mellon shall provide the following regulatory administration services for each Fund and Series:  Assist the Fund in responding to SEC examination requests by providing requested documents in the possession of BNY Mellon that are on the SEC examination request list and by making employees responsible for providing services available to regulatory authorities having jurisdiction over the performance of such services as may be required or reasonably requested by such regulatory authorities;  Assist with and/or coordinate such other filings, notices and regulatory matters and other due diligence requests or requests for proposal on such terms and conditions as BNY Mellon and the applicable Fund on behalf of itself and its Series may mutually agree upon in writing from time to time; and

  • Billing Services Manager shall provide, or cause to be provided, the following billing services to P.C.:

  • Support Services HP’s support services will be described in the applicable Supporting Material, which will cover the description of HP’s offering, eligibility requirements, service limitations and Customer responsibilities, as well as the Customer systems supported.

  • Hosting Services 13.1 If Supplier or its subcontractor, affiliate or any other person or entity providing products or services under the Contract Hosts Customer Data in connection with an Acquisition, the provisions of Appendix 1, attached hereto and incorporated herein, apply to such Acquisition.

  • TECHNICAL SUPPORT SERVICES 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Products and Services General Information The Vendor Agreement (“Agreement”) made and entered into by and between The Interlocal Purchasing System (hereinafter “TIPS”) a government cooperative purchasing program authorized by the Region 8 Education Service Center, having its principal place of business at 0000 XX Xxx 000 Xxxxx, Xxxxxxxxx, Xxxxx 00000 and the TIPS Vendor. This Agreement consists of the provisions set forth below, including provisions of all attachments referenced herein. In the event of a conflict between the provisions set forth below and those contained in any attachment, the provisions set forth shall control unless otherwise agreed by the parties in writing and by signature and date on the attachment. A Purchase Order (“PO”), Agreement or Contract is the TIPS Member’s approval providing the authority to proceed with the negotiated delivery order under the Agreement. Special terms and conditions as agreed between the Vendor and TIPS Member should be added as addendums to the Purchase Order, Agreement or Contract. Items such as certificate of insurance, bonding requirements, small or disadvantaged business goals are some, but not all, of the possible addendums.

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