POINTS OF CONTACT The following personnel are designated as the Points of Contact between the Parties in the performance of this Annex. Technical Points of Contact
Single Point of Contact The Contractor must provide, at the request of the Authorized User, a Single Point of Contact (SPOC) regardless of the breadth of the services being provided. The Contractor is required to provide the name and contact telephone numbers (desk, cell phone etc.) of the SPOC. RETAINAGE The Authorized User may retain a percentage of each deliverable payment of no more than twenty-five (25) percent until the acceptance of the complete Implementation. This retainage may be reduced up to 5 percent as described in the SOW, when the Contractor substantially reduces the time required from the timeframes negotiated between the Authorized User and the Contractor. ENHANCEMENTS TO SERVICES When the right is reserved in the RFQ, unanticipated enhancements to the services procured not exceeding a cumulative twenty (20) percent of the Implementation Service cost may be agreed to by the Authorized User. Such inclusion must be included in the Total Cost Evaluation. Such unanticipated enhancements will require a written Authorized User Agreement revision, which for NYS Agency Authorized Users will include an amended Purchase Order. Any changes that will result in exceeding this twenty (20) percent will require a new competitive RFQ. Contractor shall notify the Authorized User in writing when a requested scope change will exceed the cumulative twenty (20) percent total value of the Implementation Services.
Points of Interconnection As and to the extent required by Section 251 of the Act, the Parties shall provide Interconnection of their networks at any technically feasible point as described in Section 4.3. To the extent the originating Party’s POI is not located at the terminating Party’s relevant IP, the originating Party is responsible for transporting its traffic from it’s POI to the terminating Party’s relevant IP.
OGS Contacts The individual(s) at OGS responsible for contract administration are set forth in Appendix G, Contractor and OGS Information.
Primary Point of Contact Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for all CLEC Customers.
Primary Contacts The Parties will keep and maintain current at all times a primary point of contact for this contract. The primary contacts for this this Contract are as follows:
Operator’s Security Contact Information Xxxxxxx X. Xxxxxxx Named Security Contact xxxxxxxx@xxxxxxxxx.xxx Email of Security Contact (000) 000-0000 Phone Number of Security Contact
Interconnection Points 8.5.1 The IP of a Party (“Receiving Party”) for Measured Internet Traffic delivered to the Receiving Party by the other Party shall be the same as the IP of the Receiving Party for Reciprocal Compensation Traffic under Section 7.1 above.
Utilization Management Contractor shall maintain a utilization management program that complies with applicable laws, rules and regulations, including Health and Safety Code § 1367.01 and other requirements established by the applicable State Regulators responsible for oversight of Contractor.
PERFORMANCE MANAGEMENT SYSTEM 5.1 The Employee agrees to participate in the performance management system that the Employer adopts or introduces for the Employer, management and municipal staff of the Employer.