Maintenance Windows. BlueVoyant may schedule maintenance outages for BlueVoyant software which enables log collection with 24-hours’ notice to designated Client contacts. SLAs shall not apply during maintenance outages and therefore are not eligible for any SLA credit during these periods.
Appears in 3 contracts
Samples: Service Description, s3.us-east-2.amazonaws.com, f.hubspotusercontent10.net
Maintenance Windows. BlueVoyant may schedule maintenance outages for BlueVoyant software which enables log collection (typically for collecting on-premise data sources) with 24-hours’ notice to designated Client contacts. SLAs shall not apply during maintenance outages and therefore are not eligible for any SLA credit during these periods.
Appears in 1 contract
Samples: f.hubspotusercontent10.net
