Common use of Lost Time Clause in Contracts

Lost Time. If the Service Order indicates any responsibilities on the part of Customer, Tricentis’s obligations related thereto will be subject to the complete and timely performance by Customer of Customer’s responsibilities. The remainder of this Section will only apply to Services performed by Tricentis pursuant to a Service Order on a fixed-fee basis. Any delays or additional costs incurred by Tricentis during the course of a fixed-fee engagement as a result of Customer’s failure to provide timely and properly the co-operation described in this Agreement (“Lost Time”) shall be the responsibility of Customer, and payment for all Lost Time shall be made to Tricentis at Tricentis’s then-current rates. Any payments for Lost Time will be in addition to any fixed-fee for Services. For purposes of this Agreement, “Lost Time” will include, without limitation: (i) any time Tricentis stands idle as a result of any failure of Customer to perform Customer’s responsibilities as set forth in the applicable Service Order, and (ii) any time and materials expended by Tricentis in an attempt to correct discrepancies in Services that are demonstrated by Tricentis to the reasonable satisfaction of the Customer to have been the result of an error or discrepancy in materials, technology, or information provided by Customer rather than errors of Tricentis.

Lost Time. If the Service Order indicates any responsibilities on the part of Customer, Tricentis’s obligations related thereto will be subject to the complete and timely performance by Customer of Customer’s responsibilities. The remainder of this Section will only apply to Services performed by Tricentis pursuant to a Service Order on a fixed-fee basis. Any delays or additional costs incurred by Tricentis during the course of a fixed-fee engagement as a result of Customer’s failure to provide timely and properly the co-co- operation described in this Agreement (“Lost Time”) shall be the responsibility of Customer, and payment for all Lost Time shall be made to Tricentis at Tricentis’s then-then- current rates. Any payments for Lost Time will be in addition to any fixed-fee for Services. For purposes of this Agreement, “Lost Time” will include, without limitation: (ia) any time Tricentis stands idle as a result of any failure of Customer to perform Customer’s responsibilities as set forth in the applicable Service Order, and (iib) any time and materials expended by Tricentis in an attempt to correct discrepancies in Services that are demonstrated by Tricentis to the reasonable satisfaction of the Customer to have been the result of an error or discrepancy in materials, technology, or information provided by Customer rather than errors of Tricentis.