Linguistic Services. A. Contractor shall comply with Title 22 CCR Section 53853(c) and (d), and ensure that all monolingual, non-English-speaking, or LEP Members and Potential Enrollees receive 24-hour oral interpreter services at all key points of contact, as defined in Paragraph D of this provision, either through interpreters, telephone language services, or any electronic options Contractor chooses to utilize. Contractor shall ensure that lack of interpreter services does not impede or delay timely access to care.
Linguistic Services. 7. Medical Transportation
Linguistic Services. A. Contractor shall ensure equal access to health care services for limited English proficient Members through provision of high quality interpreter and linguistic services.
Linguistic Services. A. Contractor must notify its Enrollees that oral interpretation is available for any language and written information is available in prevalent languages and how to access those services.
Linguistic Services. The Contractor will provide linguistic services to a population group of mandatory Medi-Cal eligibles residing in the proposed Service Area who indicate their primary language as other than English and who meet a numeric threshold of 3,000, or a population group of mandatory Medi-Cal eligibles residing in the proposed Service Area who indicate their primary language as other than English and who meet the concentration standards of 1,000 in a single ZIP code or 1,500 in two contiguous ZIP codes. The Contractor will provide the following services to those Member groups at these key points of contact: 112 Xxxxxx Medical Centers 95-23637 Article VI
Linguistic Services. Contractor shall provide linguistic services to a population group of mandatory Medi-Cal Eligible Beneficiaries residing in the proposed Service Area who indicate their primary language as other than English and who meet a numeric threshold of 3,000, or a population group of mandatory Medi-Cal Eligible Beneficiaries residing in the proposed Service Area who indicate their primary language as other than English and who meet the concentration standards of 1,000 in a single ZIP code or 1,500 in two contiguous ZIP codes. Contractor shall provide the following services to those Member groups at these key points of contact. Article 8 - Administrative and Operational Requirements Sharp Health Plan 00-91035 Key Points of Contact:
Linguistic Services. National Board of Certification for Medical Interpreters EEG: CLTM (ABRET) Clinical Dietitians: Certified Nutrition Support Clinician (CNSC) (NBNSC) Certified Diabetes Educator (CDE) Pulmonary Lab:
Linguistic Services. Alliance shall provide or ensure that its Participating Providers provide, at minimum, the following linguistic services at no cost to Enrollees: (1) oral interpreter services for all languages spoken by Eligible Members; (2) fully translated written informing materials, including but not limited to the LIHP Program Information, new member kits, marketing information, and form letters including notice of action letters and grievance acknowledgement and resolution letters to all monolingual or Limited English Proficiency (LEP) Eligible Members who speak the identified threshold or concentration standard languages, as described in Exhibit C of the County/DHCS LIHP Contract; (3) referrals to culturally and linguistically appropriate community service programs; and (4) Telecommunications Device for the Deaf (TDD).
