Licensor Software. Motive ServiceNet Infrastructure (“Platform”): · Including all current and future Platform Updates and extensions, and their Natural Successors, whether licensed to Licensor customers as part of the Platform or under a separate license agreement and/or separate fee. All languages and localized versions. The Platform includes, but is not limited to: o Motive Application Server, Analyst Server, Content Server, Front-end Server, Management Server, Reports Server, Integration Server, Motive Agents (heavyweight and lightweight) and the function libraries they use o All existing third party integrations provided by Licensor for the Motive Platform and products (i.e. integrations with help desk, ticketing, ISV application instrumentation, etc,). These integrations are in Source Code form and notwithstanding anything to the contrary in the Agreement, Mercury Interactive is entitled to use such source code for ongoing maintenance and support with no obligation to do so from Motive o All functions within the Platform supporting the knowledge base system o All functions within the Platform supporting data warehousing and reporting. · Motive Serviceability Applications (for purpose of this Exhibit, “Serviceability Applications” are applications that enable Licensee to diagnose, isolate and resolve known problems or issues): Including all languages and localized versions, all current and future Updates and extensions, and their Natural Successors, whether licensed to Licensor customers as part of the Applications or under a separate license agreement and/or separate fee: o Self-Service Application o Assisted Remote Support Application o Event Initiated Remote Support Application o All future Updates released during the term of the Agreement o In general, the Applications/components include, but are not limited to: n Both “fat client” and web services versions, if available n Insight (analyst desktop) n Studio (content desktop) n Administration modules n Reporting applications including data warehouse n Knowledge base application n Any utilities available to manage, support and configure the applications
Licensor Software the latest electronic unmodified standard version (as it is at the time of entering into this Agreement) of a To-Increase standard software product, including Applica- tion Code, any external components and certified solutions which have been integrated into the software, and any related Documentation Licensor in its discretion provides. It explicitly excludes MS Dynamics software or any other third-party soft- ware that may be delivered with the Licensor Software. Reseller: the company that implements the Licensor Software, if a such company is involved, for Licensee and where Licensee can place orders for the Licensor Software or obtain other (support) services. Software Agreement: a written agreement (either terms ap- proved online or a physically signed agreement document) un- der which the Licensee has ordered the use right to Licensor Software (hereunder where the license size and price depend- ing on the relevant Unit of Measure has been described), such Software Agreement to be entered into either: a) directly be- tween Licensor and Licensee, or b) between Reseller and Li- censee. The Software Agreement governs the actual lease of the license to Licensee, while the license rights and obligations between Licensor and Licensee, hereunder but not limited to warranties for the Licensor Software, is governed by the Soft- ware License Terms (this Agreement). Subsidiary: any company controlled by Licensee by ownership of more than 50% of the shares or the voting rights in such company. Tenant: has the same meaning as ‘Tenant’ is at any time de- fined by Microsoft in its own general terms for Microsoft Dy- namics Software. Unit of Measure: the way by which Licensor Software is meas- ured, for example full user, enterprise and functional user, le- gal entity, module, invoice, message or published connection. The applicable Unit of Measure for the License is specified in the relevant separate Software Agreement under which Licen- see has leased Licensor Software (at a price determined based on Unit of Measure thresholds). Update: Licensor’s smaller service packs, a correction of an Er- ror, or any other changes to the Licensor Software (including potentially a new version thereof) made available by Licensor to Licensee by being uploaded in Licensee’s asset library in Mi- crosoft Dynamics.
Licensor Software. Fixed Quantity
Licensor Software. Drawdown; Pre-Paid License Value For a period of two (2) years from the Order Form Effective Date (the “Deployment Term”), Licensee may install and use any Number of Units of the Licensor Software listed in Exhibit A - Licensor Software - Drawdown (“Pre-Paid Licensor Software”), solely for the benefit of Licensee provided that:
Licensor Software the latest electronic unmodified standard version (as it is at the time of entering into this Agreement) of a To-Increase standard software product, in- cluding Application Code, any external components and cer- tified solutions which have been integrated into the soft- xxxx, any software rightfully obtained under the Enhance- ment Plan, and any related Documentation Licensor in its dis- cretion provides. It explicitly excludes MS Dynamics software or any other third-party software that may be delivered with the Licensor Software.
Licensor Software. The provisions of this Agreement shall apply to all of Caveonix’s licensors and to the software licensed to Caveonix by such licensors as if they were Caveonix and the Products, respectively.
