Licensee Requirements. 9a. Licensee will: 9a1. Follow established procedures and be held responsible for their guests’ and visitors’ conduct;
Licensee Requirements. Licensee shall:
Licensee Requirements. Site Readiness Licensee will be solely responsible for obtaining, implementing and maintaining all required Platform equipment and related systems defined herein, any additional third party software to be provided by Licensee and agreed to by Bayer, network access (including remote access via Bayer VirtualCARE and VPN access between the on-premise and cloud components of the Licensed Software), physical, technical and administrative security controls, and any additional safeguards needed to promote availability, scalability, performance and dependability of any of the foregoing. Licensee will be solely responsible for any and all costs, license fees and taxes relating to the foregoing. Licensee is responsible for providing a Project Manager and additional technical staff overseeing PACS, Server VMs, Networks, Access Management and Security teams in order to help facilitate the completion of the Implementation Project. Licensee team will participate in the project Kickoff meeting, assist with site readiness tasks, and will be available as needed to support the Implementation Project.
Licensee Requirements. 8a. Licensee will:
Licensee Requirements. The limited warranty set forth in Section 9.2 applies only if Licensee: (a) notifies Licensor in writing of a warranty breach before the expiration of the Warranty Period; (b) has at all times during the Warranty Period installed, operated and used the Software as set forth in the Documentation and in accordance with this Agreement; (c) has promptly installed all Maintenance Releases to the Software that Licensor previously made available to Licensee; and (d) as of the date of notification, is in compliance with all terms and conditions of this Agreement (including, without limitation, the payment of all license fees then due and owing).
Licensee Requirements. The Licensee shall have and maintain a POP or NOC within the City of Burlington. The Licensee shall have a period of up to 180 days after the effective date of this Agreement to establish a POP or NOC in the City of Burlington. The Licensee shall maintain and within 30 days, provide the City, copies of signed contracts or agreements for Fiber ISP services that utilize City Fiber.
Licensee Requirements. Notwithstanding any other provision hereof, for any project of Licensee agreed to by Licensor that requires access to or easements over Licensor's headends, facilities, network, conduit, hubsites, splice cans or other property, Licensee shall in each instance comply with all of the following:
Licensee Requirements. The limited warranty set forth in Section 9.2 applies only if Licensee: (a) notifies Licensor in writing of a warranty breach before the expiration of the Warranty Period;
Licensee Requirements. As a condition to receiving access to available Benefits, Licensee hereby agrees to comply with all of the following requirements: AGENT REQUIREMENTS
Licensee Requirements. Maintaining license subscriptions to the Software Product for which Telephone Technical Support is sought. • Pay and maintain Telephone Technical Support subscription on a necessary periodic basis. • Reasonable availability of LICENSEE representative(s) when resolving a service-related incident or request. • Maintain confidentiality of the information and services provided during Telephone Technical Support, in accordance with the limited license rights provided to LICENSEE. • Conducting communication professionally. Any unprofessional behavior will result in discontinuity of the Telephone Technical Support services at UCF’s sole discretion and the subscription fee will not be refunded. • Consent to record the Telephone Technical Support service at UCF’s sole discretion, and to the extent permitted by law. Service Management The Telephone Technical Support is contingent upon LICENSEE maintaining License to appropriate Software Product and subscription to Telephone Technical Support. LICENSOR is not liable for any damages caused by accidental/wrong click by LICENSEE, which may result in deletion of pre-installed software or break down of LICENSEE’s computer during Telephone Technical Support services. The following sub-sections provide relevant details on operating hours and response time related to technical support. Operating hours: The operating hours and availability of support personnel specific to the service(s) covered under Telephone Technical Support are as follows: • Telephone support: Monday through Friday 8:00 A.M. to 5:00 P.M Eastern Time (EST), except during holidays and UCF closures. • Calls received out of office hours will be collected and reviewed in the order of calls received at the beginning of the next working day and best efforts will be made to answer or take necessary action on the call, assuming customer availability at that time. The Telephone Technical Support service is provided to LICENSEE for the latest updated software, which is the responsibility of the customer to maintain the latest updated software.
