Levels of Service. There are three (3) levels of service available. The Vocational Rehabilitation Counselor (VRC) determines the level of service needed, with input from the Customer and the Contractor. The level of service is based on the nature and extent of Job Retention activities the Contractor is expected to provide to enable the Customer to learn essential job functions and retain their job for ninety (90) continuous calendar days after Job Retention services are authorized and started.
Levels of Service. 6.4.6.1 The Department makes no guarantee to purchase specific quantities of goods or services, or to refer members as may be identified or specified herein. Further, it is understood and agreed that this Agreement is for the sole convenience of the Department and that the Department reserves the right to obtain like goods or services from other sources.
Levels of Service. The service levels offered by the Supplier to the Bank are described below. The Supplier’s goal must be to meet, and even exceed, when possible, the levels of services described below: Service Level Severity 1, 2 Severity 3, 4 24/7 - The Supplier and/or Local Agent shall provide support 24 hours, seven days a week by phone and/or on-site intervention by operations and application specialists. - Support requests are taken 24 hours, seven days a week. - Telephone call back within one hour from receipt of the request by the Supplier and/or Local Agent. Guaranteed shipment of hardware replacements within one (1) business day of receiving the request for support. - Requests taken 24 hours, seven days a week. - The Supplier and/or Local Agent shall provide support during normal working hours in the Bank, by phone and/or on-site intervention. - Call back within one hour during normal working hours at the Supplier or Local agent. - Guaranteed shipment of hardware replacements within one (1) business day of receiving the request for support.
Levels of Service. 5.4. (1) The Commission will use its best endeavours to, at least, maintain existing service levels provided by States and Territories agencies in relation to business names registration, and strive to enhance progressively existing levels of service in each referring State and Territory.
Levels of Service. From the commencement of the National Credit Law, the Commonwealth will, through the Commission, use its best endeavours to maintain existing general levels of service provided to the public by State and Territory agencies in relation to the regulation of credit, including the administration and enforcement of the Code.
Levels of Service. There are four (4) levels of service available, with the fourth level reserved for Customers who are Deaf-Blind. The VRC determines the level of service needed, with input from the Customer and the Contractor. The level of service is based on the nature and extent of Job Retention activities the Contractor is expected to provide to enable the Customer to learn essential job functions and retain their job for ninety (90) continuous calendar days after Job Retention services are authorized and started.
Levels of Service. There are three (3) levels of service available. The VRC determines which level of service to use, with input from the Customer and the Contractor, based on the following:
Levels of Service. Turf Landscaping Maintenance (Continued) i Mowing every 5 days, no more than 1% of surfaces have weeds, athletic fields are pristine, trees and shrubs are pruned monthly, beds are updated frequently. State-of-the-art maintenance applied to a high-quality diverse landscape. Associated with high-traffic urban area, such as public squares, malls, government grounds, or college/university campuses. ii Includes surfaces: Sweeping and cleaning frequency as such that at no time does accumulation of debris distract from look or safety of the area. iii Mowing every 10 days, weeds represent no more than 5% of surface, athletic fields are done weekly, trees and shrubs are done seasonally, beds are changed out twice a year. High-level maintenance. Associated with well-developed public areas, malls, government grounds, or college/university campuses. Recommended level for most organizations iv Mowing every 10-15 days, weeds represent no more than 15% of surface, athletic fields are done as needed for athletic events. Moderate-level maintenance. Associated with locations that have moderate to low levels of development or visitation, or with operations that, because of budget restrictions, cannot afford a high level of maintenance. v Depends on climate. Areas with more than 25 inches per year rely on natural rainfall. Areas with less than 25 inches per year have some form of supplemental irrigation, normally 2 to 3 times per week vi Mowing every 12-18 days, weed control limited to legal requirements for noxious weeds, athletic fields are done as needed for athletic events, trees and shrubs are done on an as needed basis for safety, no beds are done, maybe wild flowers. Moderate to low-level maintenance. Associated with locations affected by budget restrictions that cannot afford a high level of maintenance. vii Turf Care: Low-frequency mowing schedule based on species. Low growing grasses may not be mowed, high grasses receive periodic mowing. Weed control limited to legal requirements for noxious weeds. Horticultural Maintenance Levels of Service Department of Recreation, Parks, and Cultural Activities Division of Park Operations HORTICULTURAL MAINTENANCE LEVELS OF SERVICEi LEVELS Site Visits Mulchingii Pruningiii Leaf Removal iv Enhancements v Frequency Cleanlinessvi Weed Controlvii Densityviii Neatnessix One (1): Premiumx @ 10 – 14 days No visible trash FOS: No weeds (upon work completion) 100% High August & April-May 2/year 2/year Watering, IPM, fertilizing, containe...
Levels of Service i. For designated non-case managed services, if the Contractor determines service recipient eligibility, the Contractor shall maintain and regulate the units or services set forth in this contract to ensure continuity and availability of services to eligible persons during the term of this contract and during any transition to a subsequent Contractor.
Levels of Service. The service levels offered by HealthLink to the Customer are described below. Standard coverage Severity 1 (Critical) Severity 2 (High) Severity 3 (Medium) Severity 4 (Low) Response Time Within one hour. Within four hours. Within one working day. Within two working days. Response Target 95% within one hour. 95% within four hours. 95% within one working day. 95% within two working days. Resolution Time or agreed action plan Within two hours. Within one working day. Within two working days. Within four working days. Resolution Target 95% within two hours. 95% within one working days 95% within two working days. 95% within four working days.
