Latency. For purposes of this SLA latency shall be defined to mean the elapsed time interval between the transmission and reception of a packet of data from one point to another. FirstDigital’s latency assumption is data should be transmitted instantly between one point and another, there are however several contributing factors to consider when calculating latency. These are: Transmission: The medium used for transmission (fiber, xxxxxx, coax, or some other form) introduces some delay. The size of the packet introduces delay in a round trip since larger packet will take longer to receive and return than a short one. Router and other processing: Each gateway node time to examine and possibly change the header in a packet.
Latency. If the actual monthly average Latency exceeds the number of milliseconds set forth in the table below and such failure is quality-impacting, Licensee shall be entitled to a Product Credit equal to the percentage of the applicable MRC set forth in the following table: LATENCY Domestic US Product Credit 45ms or less No Credit >45ms 10%
Latency. PacketFabric is committed to delivering a reliable, low-latency service, with guaranteed and predictable performance. To that end, and to accommodate PacketFabric's ongoing market expansion, PacketFabric maintains a Round-Trip Latency Metric Table on its website, that is incorporated by reference into this SLA. In the event that these performance metrics cannot be met, the following table(s) shall define the amount of SLA Credit the Customer is entitled to receive: Percent of Month Latency Metric Exceeded SLA Credit 10% 10% of MRC 20% 20% of MRC 30% 30% of MRC 50% 40% of MRC 75% 50% of MRC 100% 60% of MRC
Latency. 2.1 The Allstream Network will have an average round trip packet transit time (latency) for those packets with a QoS label of voiceover a calendar month of: Distance Average Round Trip Packet Transit Time (ms) 500 miles or less 30 501 to 1000 miles 50 1001 to 1500 miles 60
Latency a maximum one-way trip transmission delay of ten milliseconds between intra-regional points-of- presence (PoPs) of the Supplier;
Latency. Latency is measured as the round trip time, averaged over a thirty (30) day month (720 hour) period, for an IP packet to travel from core IP POP to IP POP. Latency for Lackawanna County network shall not exceed an IP POP network average of 50 milliseconds average between any two Lackawanna County Wireless IP POPs.
Latency. The average network transit delay (“Latency”) will be measured via roundtrip pings on an ongoing basis every five minutes to determine a consistent average monthly performance level for Latency at all the POPs within the region. Latency is calculated as follows: Σ (Roundtrip Delay for POP-POP trunks) = Latency Total Number of POP-POP trunks Region Goal Remedy (Credit is applied as a % of the MRC of the affected Service)* Intra U.S. 42 ms 43 – 60 ms = 10% 61 – 80 ms = 25% Greater than 80 ms = 50% Hawaii Alaska 75 ms 76 – 95 ms = 10% 96 - 120 ms = 25% Greater than 120 ms = 50%
Latency. 1.3.5 In the event an Allstream technician is dispatched for a reported event, impairment or other Service disruption and it is subsequently determined that such Service disruption does not constitute a Service Outage, Customer may be subject to Allstream’s then current maintenance charges.
Latency. For purposes of measuring Windstream’s MPLS Networking Services performance under this SLA, latency is defined as the round trip delay (in milliseconds) of packets transported across the Windstream core network, between the points specified in Section 1.1. Latency shall be calculated based on an aggregate monthly measurement average between the previously specified points. The following outlines the latency targets and Service credits, depending on the class selected by Customer, in any given Calendar Month. Current QoS Service Level Name Former QoS Service Level Name Latency Target Credit (Provided as a fraction of the MRC for the affected service) Expedited Forwarding Real Time ≤ 40ms (Roundtrip) 1/30 MRC for each day (any 24-hour period) Windstream fails to meet the latency SLA for Expedited Forwarding QoS in a Calendar Month Assured Forwarding 4 ≤ 40ms (Roundtrip) 1/30 MRC for each day (any 24-hour period) Windstream fails to meet the latency SLA for Assured Forwarding 4 QoS in a Calendar Month Assured Forwarding 3 Mission Critical Data ≤ 45 ms (Roundtrip) 1/30 MRC for each day (any 24-hour period) Windstream fails to meet the latency SLA for Assured Forwarding 3 QoS during any Calendar Month Assured Forwarding 2 ≤ 45 ms (Roundtrip) 1/30 MRC for each day (any 24-hour period) Windstream fails to meet the latency SLA for Assured Forwarding 2 QoS in a Calendar Month Assured Forwarding 1 Business Critical Data ≤ 48 ms (Roundtrip) 1/30 MRC for each day (any 24-hour period) Windstream fails to meet the latency SLA for Assured Forwarding 1 QoS during any Calendar Month. Best Effort Standard Data (Internet) N/A N/A
Latency. NeuLion shall use its best efforts to keep Latency ******* throughout the Term. For the purposes of this Agreement, “Latency” shall mean the network latency measured and reported by NeuLion’s IP transit and CDN network providers, and NeuLion shall provide the NHL with a report directly from such CDN verifying all Latency measurements. Latency shall exclude delays caused by events outside of NeuLion’s reasonable control, as measured by the highest standards of the hosting and video streaming industries (which, for clarity, require that NeuLion (i) employ failover equipment, multiple streaming providers and other redundancies to mitigate the effect of any given equipment or provider outage, (ii) perform adequate testing on any third party firmware, hardware or other applications or equipment prior to placing them in a production environment, and (iii) generally using a standard of care consistent with the highest standards of the hosting and video streaming industry in its operation and support of the Service and the NeuLion iPTV Platform).
