KPI Sample Clauses

KPI. Number of publications in peer-reviewed international journals (or computational conference proceedings) that acknowledge the support of CompBioMed Target: 6 publications by M24 Result: Achieved, 112 publications by M25 2) KPI: Number CompBioMed2 dissemination events attended by 50 or more people Target: 2 events by M24 Result: Achieved, 5 events with attendance of 50 or more people by M25
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KPI. 8 KPA 5: To Promote efficient and effective Governance with high levels of stakeholder participation KFA24: Performance Management, Monitor, Evaluation and compliance Strategic Services Draft the Process Plan indicating the process to be followed to review the IDP and submit to Council for adoption by 31 August The Integrated Development Plan /Budget Process Plan that would assist with the process of developing Council’s operating and capital budgets for the 2016/17, financial year to ensure that a multi-year budget, linked to the IDP, is tabled 90 days before the start of a financial year for approval. Output 1 0 0 0 1 30 June 2017 5 Initial: Director ________________ Initial: MM ________________ IDP Ref KPA Key Focus Area Department Indicator Indicator Definition TYPE Qtr 1 Target Qtr 2 Target Qtr 3 Target Qtr 4 Target Annu al Targe t Annual Target Date Weightin g KPI. 9 KPA 5: To Promote efficient and effective Governance with high levels of stakeholder participation KFA24: Performance Management, Monitor, Evaluation and compliance Strategic Services Review the draft IDP submit the draft to the Council by 31 March Review the draft IDP submit the draft to the Council by 31 March as per legislative requirements Output 0 0 1 0 1 30 June 2017 5 KPI. 10 KPA 5: To Promote efficient and effective Governance with high levels of stakeholder participation KFA24: Performance Management, Monitor, Evaluation and compliance Strategic Services Compile the Top Layer SDBIP and submit to the Executive Mayor for approval within 28 days after the approval of the budget Compile the Top Layer SDBIP and submit to the Executive Mayor for approval within 28 days after the approval of the budget as per legislative requirements Output 0 0 0 1 1 30 June 2017 5 Initial: Director ________________ Initial: MM ________________ IDP Ref KPA Key Focus Area Department Indicator Indicator Definition TYPE Qtr 1 Target Qtr 2 Target Qtr 3 Target Qtr 4 Target Annu al Targe t Annual Target Date Weightin g KPI 11 KPA 5: To Promote efficient and effective Governance with high levels of stakeholder participation KFA24: Performance Management, Monitor, Evaluation and compliance Strategic Services Compile and submit the Draft Annual Report to Council by 25 January Compile and submit the Draft Annual Report to Council by 25 January as per legislative requirements Output 0 0 1 0 1 30 June 2017 5 KPI 12 KPA 5: To Promote efficient and effective Governance with high levels of stakeholder participation K...
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KPI. Key performance indicators are commonly used in organizations and supply chains to define and evaluate how successful it is. For port allocation purposes it will be necessary to define a few points that are measurable in terms of improvements. To do this it might be helpful to look at the goals of the system and how these can be achieved. In terms of utilization of resources, greater predictability would be a key factor. Better predictability could be achieved through a greater time horizon. KPI’s for port allocation:
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KPI. Number of publications in peer-reviewed international journals that acknowledge the support of CompBioMed Target: 10 publications (2 in impact factor ≥ 10 journals) from 5 different research groupings with the XxX Result: Achieved, with 83 publications (2 in impact factor ≥ 10 journals) from each of CompBioMed’s different research groupings
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KPI. 4 KPA 5: To Promote efficient and effective Governance with high levels of stakeholder participation KFA21: Governance Structures, Risk and IGR Office of the Municipal Manager Annual Strategic risk assessment conducted and approved by Council One Strategic risk assessment need to be conducted for the Municipality and approved by Council. Activity 0 1 0 0 1 30 June 2017 5 KPI. 5 KPA 5: To Promote efficient and effective Governance with high levels of stakeholder participation KFA21: Governance Structures, Risk and IGR Office of the Municipal Manager Submission of annually reviewed risk based audit plan to Audit Committee Submission of annually reviewed risk based audit plan to Audit Committee Activity 1 1 30 June 2017 5 IDP Ref KPA Key Focus Area Department Indicator Indicator Definition TYPE Qtr 1 Target Qtr 2 Target Qtr 3 Target Qtr 4 Target Annu al Targe t Annual Target Date Weightin g
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KPI. GreenSky shall meet the following key performance indicators (collectively, “KPI”):
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KPI. The Principals will review the quality of each completed Assignment and the cooperation with the Contractor and Other Contractors in accordance with this procedure:
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KPI. Has a single point of contact for helpdesk services. Provides single point of contact (named person, dedicated email and telephone number). Full Compliance Responds to Complaints within an agreed timeframe. Within 01 working day of receipt and provides confirmation of action to be taken within 02 Business Days. 100 % of all Complaints received. Responds to General Enquiries within an agreed timeframe. Within 02 Business Days of receipt. 100% of all General Enquiries received. Resolves and closes General Enquiries received within an agreed timeframe. Within 18 Business Days from reported issue date. 95% of all General Enquiries resolved within 18 Business Days- Full Compliance. Where a General Enquiry is not resolved within the required timescales, regular notifications of progress is provided to enquirer of action taken to resolve within an indication of additional timescales required. Full Compliance Has a standard procedure in place to notify purchasers of any duplication of content purchases within the same organisation. Fully compliant Full Compliance Offers training and education programmes to support usage. Fully compliant Full Compliance Standard: Adheres to Service reporting requirements Service Level Requirements Mandatory Service Level(s) KPI Attends contract and service review meetings at an agreed frequency. At least quarterly and always annually. 100% compliance with reporting requirements Provides a contract management / service report at an agreed frequency. At lease quarterly and always annually Includes a summary of performance for key service standards, SLA’s and KPI’s in regular contract management service report. 100% compliance with reporting requirements Provides details of the number of Gold Open Access articles published in relation to the total number of articles published in the Licensed Materials. Guidance Note: applies to ELECTRONIC JOURNALS ONLY Annually within an agreed contract management/service report. 100% compliance with reporting requirements Provides number of Open Access journals published in the Licensed Materials Guidance Note: applies to DATABASES ONLY Annually- within agreed contract management / service report 100% compliance with reporting requirements
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Related to KPI

  • Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.

  • Service Levels Annex 1 to this Part A of this Call Off Schedule sets out the Service Levels the performance of which the Parties have agreed to measure. The Supplier shall monitor its performance of this Call Off Contract by reference to the relevant performance criteria for achieving the Service Levels shown in Annex 1 to this Part A of this Call Off Schedule (the Service Level Performance Criteria) and shall send the Customer a Performance Monitoring Report detailing the level of service which was achieved in accordance with the provisions of Part B (Performance Monitoring) of this Call Off Schedule. The Supplier shall, at all times, provide the Services in such a manner that the Service Levels Performance Measures are achieved. If the level of performance of the Supplier of any element of the provision by it of the Services during the Call Off Contract Period: is likely to or fails to meet any Service Level Performance Measure or is likely to cause or causes a Critical Service Failure to occur, the Supplier shall immediately notify the Customer in writing and the Customer, in its absolute discretion and without prejudice to any other of its rights howsoever arising including under Clause 12 of this Call Off Contract (Service Levels and Service Credits), may: require the Supplier to immediately take all remedial action that is reasonable to mitigate the impact on the Customer and to rectify or prevent a Service Level Failure or Critical Service Level Failure from taking place or recurring; and if the action taken under paragraph (a) above has not already prevented or remedied the Service Level Failure or Critical Service Level Failure, the Customer shall be entitled to instruct the Supplier to comply with the Rectification Plan Process; or if a Service Level Failure has occurred, deduct from the Call Off Contract Charges the applicable Service Level Credits payable by the Supplier to the Customer in accordance with the calculation formula set out in Annex 1 of this Part A of this Call Off Schedule; or if a Critical Service Level Failure has occurred, exercise its right to Compensation for Critical Service Level Failure in accordance with Clause 13 of this Call Off Contract (Critical Service Level Failure) (including subject, for the avoidance of doubt, the proviso in Clause 13.1.2 of this Call Off Contract in relation to Material Breach). Approval and implementation by the Customer of any Rectification Plan shall not relieve the Supplier of any continuing responsibility to achieve the Service Levels, or remedy any failure to do so, and no estoppels or waiver shall arise from any such Approval and/or implementation by the Customer. SERVICE CREDITS Annex 1 to this Part A of this Call Off Schedule sets out the formula used to calculate a Service Credit payable to the Customer as a result of a Service Level Failure in a given service period which, for the purpose of this Call Off Schedule, shall be a recurrent period of [one Month] during the Call Off Contract Period (the Service Period).

  • Performance Metrics In the event Grantee fails to timely achieve the following performance metrics (the “Performance Metrics”), then in accordance with Section 8.4 below Grantee shall upon written demand by Triumph repay to Triumph all portions of Grant theretofore funded to and received by Grantee:

  • Service Level Credits If Verint does not meet the Uptime Percentage levels specified below, Customer will be entitled, upon written request, to a service level credit (“Service Level Credit”) to be calculated, with respect to the applicable Hosted Environment, as follows: • If Uptime Percentage is at least 99.95% of the month’s minutes, no Service Level Credits are provided; or • If Uptime Percentage is 99.75% to 99.94% (inclusive) of the month’s minutes, Customer will be eligible for a credit of 5% of a monthly average fee derived from one-twelfth (1/12th) of the then-current annual fee paid to Verint; or • If Uptime Percentage is 99.50% to 99.74% (inclusive) of the month’s minutes, Customer will be eligible for a credit of 7.5% of a monthly average fee derived from one-twelfth (1/12th) of the then-current annual fee paid to Verint; or • If Uptime Percentage is less than 99.50% of the month’s minutes, Customer will be eligible for a credit of 10.0% of a monthly average fee derived from one-twelfth (1/12th) of the then-current annual fee paid to Verint. Customer shall only be eligible to request Service Level Credits if Customer notifies Verint in writing within thirty (30) days from the end of the month for which Service Level Credits are due. All claims will be verified against Verint’s system records. In the event after such notification Verint determines that Service Level Credits are not due, or that different Service Level Credits are due, Verint shall notify Customer in writing on that finding. With respect to any Services Level credits due under Orders placed directly by Customer on Verint, Service Level Credits will be applied to the next invoice following Customer’s request and Verint’s confirmation of available credits; with respect to any Service Level Credits due for SaaS Services under Orders placed on Verint by a Verint authorized reseller on Customer’s behalf, Service Level Credits will be issued by such reseller following Customer’s request and Verint’s confirmation of available credits and such Services Level Credits may only be used by Customer with respect to subsequent purchases of Verint offerings through that reseller. Service Level Credits shall be Customer’s sole and exclusive remedy in the event of any failure to meet the Service Levels. Verint will only provide records of system availability in response to Customer’s good faith claims.

  • KEY PERFORMANCE INDICATORS 10.1 The Supplier shall at all times during the Framework Period comply with the Key Performance Indicators and achieve the KPI Targets set out in Part B of Framework Schedule 2 (Goods and/or Services and Key Performance Indicators).

  • Service Level Standards In addition to all other requirements in this Agreement, and in accordance with the Best Claims Practices & Estimating Guidelines, Vendor shall use reasonable and good faith efforts to meet the Service Level Standards set forth below.

  • Performance Measure The specific representation of a process or outcome that is relevant to the assessment of performance; it is quantifiable and can be documented

  • Performance Excused The Affected Party, to the extent rendered unable to perform its obligations or part thereof under this Agreement as a consequence of the Force Majeure Event shall be excused from performance of the obligations. Provided that, the excuse from performance shall be of no greater scope and of no longer duration than is reasonably warranted by the Force Majeure Event. Provided further, nothing contained herein shall absolve the Affected Party from any payment obligations accrued prior to the occurrence of the underlying Force Majeure Event.

  • Quantitative Analysis Quantitative analysts develop and apply financial models designed to enable equity portfolio managers and fundamental analysts to screen potential and current investments, assess relative risk and enhance performance relative to benchmarks and peers. To the extent that such services are to be provided with respect to any Account which is a registered investment company, Categories 3, 4 and 5 above shall be treated as “investment advisory services” for purposes of Section 5(b) of the Agreement.”

  • Sales Milestones Subject to the terms and conditions set forth in the Agreement, in the event that the Annual Net Sales made by or on behalf of a Selling Entity for all Licensed Products in a given calendar year first exceeds a threshold set forth in the table immediately below, Pyxis shall pay to LCB the following one-time, non-refundable, non-creditable milestone payments. Annual Net Sales Milestone Threshold Payment (US Dollars) [***] [***] [***] [***] [***] [***] [***] [***] [***] [***] In the event that in a given calendar year more than one (1) Annual Net Sales milestone threshold is achieved, Pyxis shall pay to LCB each separate Annual Net Sales milestone payment with respect to each Annual Net Sales milestone threshold that is achieved in such calendar year. Pyxis shall notify LCB in writing upon the first achievement, in respect of a Licensed Product, by or on behalf of Pyxis or its Affiliate or Sublicensee, of each of the Milestones set forth in Section 5.2 (Development Milestones), Section 5.3 (Regulatory Milestones) and Section 5.4 (Sales Milestones) no later than [***] of Pyxis’s knowledge of achievement thereof, and in any event, each of the Milestones set forth in Section 5.4 (Sales Milestones) no later than [***] after the end of the applicable calendar year in which such Milestone is achieved. No later than [***] of receipt of an appropriate invoice from LCB, Pyxis shall pay the applicable payment due upon achievement of the corresponding Milestone Event. Each Milestone Event shall be deemed to be achieved once for all Licensed Products and shall be payable only once.

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