JUDGEMENT AND DECISION MAKING. The nature of the work is usually specialised with methods, procedures and processes developed from theory or precedent. The work may involve improving and/or developing methods and techniques generally based on previous experience. Problem solving may involve the application of these techniques to new situations. Guidance and advice are usually available.
JUDGEMENT AND DECISION MAKING. Deliver work plans and actions based on agreed resources. Use previous experience and agreed protocols when making decisions. Guidance is available as required.
JUDGEMENT AND DECISION MAKING. In these positions, the nature of the work is clearly defined with established procedures well understood or clearly documented. Employees in this Band are called upon to use some originality in approach with solutions usually attributable to application of previously encountered procedures and practices.
JUDGEMENT AND DECISION MAKING. Reports regularly to the Supervisor to ensure adherence and progress to allocated responsibilities. • Decisions will be made without specific guidance, as this is a specialist position and requires judgement and problem solving skills. • Identify and analyse appropriate procedures, methods and technology to meet the needs of the position. • Decision making to be guided by statute, procedure, policy and/or established guidelines and within budgetary constraints. • Provide appropriate recommendation on courses of action to the Supervisor.
JUDGEMENT AND DECISION MAKING. The position will not usually have judgement and decision making in relation to day to day matters. Relevant flow charts and documented procedures are available for most situations. • Where procedures are not clearly defined, advise Team Leader or Manager • Client Services are to be delivered consistent with Nexus policies and procedures SPECIALIST SKILLS AND KNOWLEDGE • Knowledge of organisational programs, policies and activities. • Excellent customer service skills, experience working in a fast-paced environment • Intermediate level of computer skills, including competency with Microsoft applications and efficient use of office equipment. Specialist training would be given in Client Management Systems. • Knowledge of Medical Terminology (or willingness to learn) • Demonstrated experience working as part of a multi-disciplinary team • An understanding of the private and public health and community service sector • Demonstrated ability to accurately follow prescribed processes with attention to detail • Proven skill in multi-tasking and effective managing of priorities • Knowledge of the organisation, its structure and services - consistent with the requirements of the role. MANAGEMENT SKILLS • Ability to plan, organise and manage tasks in order to meet defined outcomes, targets and KPI’s • Undertake responsibilities in a manner consistent with the behavioural values of Nexus INTERPERSONAL SKILLS • Able to work cooperatively and effectively within a multi-disciplinary team, and within a wider organisational context • Customer relations skills • Clear written and oral communication skills, especially the ability to listen, develop rapport and interact with clients in a timely and professional manner. QUALIFICATIONS AND EXPERIENCE • A combination of expertise and competence sufficient to perform all of the duties and functions required at this level. • Current First Aid and CPR Certificates. ORGANISATIONAL VALUES Nexus staff work with each other according to the Values listed below and the behaviours these values require when carrying out business: These values are: • Innovation We will lead by example using evidence and embracing new ideas • Integrity We will act ethically and professionally. • Diversity We will seek variety and difference. • Empowerment We will enable people to live well • Accountability We will be responsible for our behaviours, actions and outcomes • Respect We will value the rights of others OCCUPATIONAL HEALTH AND SAFETY All staff are...
JUDGEMENT AND DECISION MAKING. Physical/Community Services Employees • These positions require personal judgement. The nature of work is usually specialised with procedures well understood and clearly documented. • The particular tasks to be performed will involve selection from a range of techniques, systems, equipment, methods or processes. Employees and Early Years Educators other than Physical/Community Services Employees: The nature of the work is clearly defined with procedures well understood and clearly documented. The particular tasks to be performed may involve selection from a limited range of existing techniques, systems, equipment, methods or processes in a defined range of recurring work situations. Guidance and advice is always available.
JUDGEMENT AND DECISION MAKING. Physical/Community Services Employees: • In these positions, the objectives of the work are usuallywell defined but the particular method, technology, process or equipment to be used must be selected from a range of available alternatives. • However, problems in this Band are often of a complex or technical nature with solutions not related to previously encountered situations and some creativity and originality is required. • Guidance and counsel may be available within the time available to make a choice. Employees and Early Years Educators and Teachers other than Physical/Community Services Employees: • In these positions, the objectives of the work are usually well defined but the particular method, technology, process or equipment to be used must be selected from a range of available alternatives. • The work may involve solving problems, using procedures and guidelines and the application of professional or technical knowledge, or knowledge acquired through relevant experience. • Problems are occasionally of a complex or technical nature with solutions not related to previously encountered situations and some creativity and originality is required. • Guidance and advice would usually be available within the time required to make a choice.
JUDGEMENT AND DECISION MAKING. This position is required to exercise independent professional judgement and adaptability in evaluating and deciding on appropriate methods, procedures and practices for achieving objectives. The position requires judgement and problem solving skills as problems are often of a complex nature with solutions not related to previously encountered situations. Creativity and originality is therefore required on a regular basis. This position requires decision making based on an understanding and knowledge of Council’s goals and objectives and how they relate to GIS. Guidance and advice are usually available from within the organisation, however specialist advise and guidance is required to be sought from external specialists as the need arises. Identify and analyse appropriate procedures, methods and technology to meet the needs of the position. Decision making to be guided by statute, procedure, policy and/or established guidelines and within budgetary constraints. Provide appropriate recommendation on courses of action to the Asset Manager.
JUDGEMENT AND DECISION MAKING. Solve problems in relation to cataloguing, downloading and inputting records, using procedures and guidelines and the application of professional knowledge or knowledge acquired through experience. • Problems may be of a complex or technical nature with solutions not related to previously encountered situations and some creativity and originality is required • Guidance and advice is usually available.
JUDGEMENT AND DECISION MAKING. Responsible for on the spot assessment of individual customer needs. • Apply the use of lateral thinking to find solutions to problems. • Ability to make day to day decisions in the social media and marketing areas, within the scope of established standards and procedures. • Guidance and advice are always available within the time available to make a decision.
