INTERVENTION PROTOCOL. INTRODUCTION This Intervention Policy, with the accompanying Table of Interventions, describes the general conditions that may trigger intervention in a community school sponsored by the Cleveland Municipal School District (CMSD) where warranted or required by law or contract, and it explains the types of consequences and actions that may ensue. This Intervention Policy is designed to support CMSD’s execution of community school monitoring and oversight responsibilities as set forth in Ohio law and regulation, including the Ohio Department of Education’s (ODE’s) standards and expectations for Sponsor Quality Practices.1 These sponsorship responsibilities include implementing, where warranted and in accordance with state law and contract, a range of intervention possibilities including probationary status, suspension of school operation, and community school contract termination. The Intervention Policy preserves school autonomy and school responsibility for developing and executing remedies to identified deficiencies or violations. In carrying out the Intervention Policy, CMSD will provide notice and adequate time and opportunity for schools to address deficiencies in non-emergency situations. The following Table of Interventions outlines a tiered intervention process that applies increasing consequences for schools until deficiencies are either sufficiently resolved or, if necessary, ultimately results in termination of the community school contract.
INTERVENTION PROTOCOL. MONTH 1: - Patient enrollment via business reply mailer - Initial telephone intervention within seven days of business reply mailer receipt - Patients receive demand published report following IVR intervention - Appropriate preprinted educational materials sent to patients - Patients receive interactive voice response based telephone interventions monthly - Patients receive demand published report following each IVR intervention - Appropriate preprinted educational materials sent to patients - Physician receives demand published, patient specific report for inclusion in patient record following IVR intervention at month 2 and 4 - Additionally physician receives immediate notification via phone/fax for any patient reporting status indicating a critical "at risk" trigger has been met MONTHS 6 AND 8 - Patients receive interactive voice response based telephone interventions - Patients receive demand published report following each IVR intervention - Appropriate preprinted educational materials sent to patients - Physician receives demand published, patient specific report for inclusion in patient record following IVR intervention at month 8 - Additionally physician receives immediate notification via phone/fax for any patient reporting status indicating a critical "at risk" trigger has been met IVR Intervention * * * * * * Patient Report * * * * * * Physician Report * * * Preprinted Materials * * * * * * "At risk" Reporting (as needed) * * * * * * PROGRAM INTERVENTION DESCRIPTION
