INSTRUCTIONS FROM YOU Clause Examples

INSTRUCTIONS FROM YOU. Any request or instruction to us shall be in writing and shall be signed by you provided nevertheless that we may but shall not be obliged to accept and act on any instruction or request whether given by mail, electronic mail, facsimile transmission or through the telephone, which is believed by our officer or employee attending to such instruction or request to have been given or made or authorised by you notwithstanding that such instruction or request may not have been given or made or authorised by you, or where such instruction or request is given through the telephone that such instruction may not be confirmed in writing by you, and regardless of any fraud that may exist in relation to such instruction or request. We shall not be liable for any loss or damage suffered as a consequence of our acting on or acceding to any such instruction or request, and you will indemnify us against any and all losses, claims, proceedings, damages, expenses and costs (including legal costs on a full indemnity basis) howsoever incurred or sustained by us arising out of or in connection with any instruction or request from or purportedly from you.

INSTRUCTIONS FROM YOU. We shall be entitled (but not obliged), at our sole discretion, to rely and act on any communication, requests or instructions which we believe in good faith to emanate from you (orally or in writing, in person or over the telephone or by facsimile or other means of telecommunication, genuine or with or without your consent or authority). Any action taken by us pursuant thereto shall bind you and we shall not be liable to you for any loss incurred or damage suffered by you as a result of such action. We shall not be under any duty to verify the identity of any person communicating purportedly as you or on your behalf.

INSTRUCTIONS FROM YOU. (a) We shall be entitled (but not obliged), at our sole discretion, to rely and act on any communication, requests or instructions which we believe in good faith to emanate from you (orally or in writing, in person or over the telephone or by facsimile or other means of telecommunication, genuine or with or without your consent or authority). Any action taken by us pursuant thereto shall bind you and we shall not be liable to you or any loss incurred or damage suffered by you as a result of such action. We shall not be under any duty to verify the identity of any person communicating purportedly as you or on your behalf. (b) For the avoidance of doubt, where conflicting instructions are received from the Customer and any Cardholder, the Bank may in its absolute discretion terminate, suspend or put a hold on the Card or treat the Customer’s instructions as prevailing over the Cardholder’s instructions.

INSTRUCTIONS FROM YOU. Requests or instructions from you should, unless permitted by us otherwise, be in writing and signed by you. We may choose to accept any instruction made through electronic mail, facsimile or telephone, including such instruction that we in good faith believe is given by you even if you have not actually given such instruction. Any non signature-bearing instruction shall be given to us at your risk and we shall not be responsible for any loss or damage that you may suffer. You shall on demand indemnify us in respect of any losses, claims, actions, proceedings, demands, damages, costs and expenses (including all reasonable legal cost and expenses properly incurred) and any other liabilities howsoever arising in consequence of us in good faith acting upon or in reliance on the authenticity of any written, electronic mail, facsimile or telephone instruction given as aforesaid.

INSTRUCTIONS FROM YOU. All requests or instructions from you must be in writing and signed by you. Subject to you giving us indemnity in a format acceptable to us, we may choose to accept any instruction from you made through electronic mail, facsimile transmission and in the case of the telephone, such instruction that we believe is given by you even if you had not actually given such instructions. Any non-written instructions shall be given to us at your risk and we shall not be responsible for any loss or damage that you may suffer.

INSTRUCTIONS FROM YOU. Notwithstanding anything to the contrary in this Agreement or otherwise, We may (but shall not be obliged to) act on any instruction for surrender, closure or any other matter whatsoever relating to the Singlife Card that is given or purportedly given by You. We shall not be obliged to give any notice and/or assign any reason for not acting on any instruction.

INSTRUCTIONS FROM YOU. Any requests or instructions to us shall be in writing and shall be signed by you provided that we may, but shall not be obliged to, accept and act on any instructions or requests by telex, facsimile transmission or by telephone which we believe have been given or authorised by you. If such instruction or request was not given or authorised by you and if any fraud exists, we shall not be liable for any loss or damage suffered as a result of our acting on or acceding to any such instructions or requests.

INSTRUCTIONS FROM YOU. 3.1 You authorise us to act on any instruction given, or apparently given, to us by you through or by use of the Service (‘Client Instructions’). All Client Instructions are irrevocable and unconditional and can only be cancelled or amended if we have not acted on the instruction. 3.2 We will deal with and effect all accepted Client Instructions in good faith and with due diligence. However, in doing so, we shall not be liable in respect of any negligence, wilful default or fraud by you. 3.3 We reserve the right not to act on any particular Client Instruction, and/or to make further reasonable enquiries before acting on a Client Instruction, where we consider it to be reasonably necessary to do so, including but not limited to where: 3.3.1 A Client Instruction cannot be verified to our satisfaction; or 3.3.2 Acting on the Client Instruction would result in a breach of one of the limits set out or referred to in these Terms and Conditions. 3.4 Where possible, we will notify you of any refusal to act or delay in acting on a Client Instruction. 3.5 We may (but are not obliged to) telephone you on a number we hold in our records to confirm or clarify a Client Instruction prior to acting on it if it is reasonable to do so, for example for reasons of security. In order to maintain the robustness of this security measure, we will only call you on numbers we already hold in our records.

INSTRUCTIONS FROM YOU. 15.1 You can use different methods to send us Instructions, as set out in paragraph 12 (Communication between us). Because you can do so via telephone and (where we inform you that you can) email, we may take certain steps to check these Instructions with you. 15.2 You must ensure you take all reasonable steps to keep your Security Details secure or secret, to prevent unauthorised use of them, and to carry out regular virus checks and security updates on any computer or telephone equipment you use to contact us. 15.3 Please contact us without undue delay if you think someone has your Security Details, if you suspect someone is impersonating you, or if you have lost your Security Details or they have been stolen. You may contact your Client Advisor or any member of our staff. 15.4 We may accept and act upon any Instructions purporting to come from you and which we believe to be genuine and which are given to us in a form of communication set out in paragraph 12 (Communications between us). For payment Instructions, we will assume you have agreed to us acting on your Instruction once we are satisfied of these matters or after your Confirmation under paragraph 15.6. 15.5 We may call you back to confirm any Instructions given by telephone or email (where we have told you that we will accept emails from you). If we do so you must confirm the communication in order for it to be valid. 15.6 Where you provide Instructions to enter into a Transaction by telephone or (where applicable) email: (A) if we have called you back to obtain Confirmation of your Instruction, your Instruction will be treated as having only been received by us when you have confirmed the Instruction; and (B) you agree that you will bear any Loss in the event that the Instruction is given by a person or persons purporting to be you and we shall not be liable for any Loss in these circumstances. 15.7 You may not withdraw any Instruction after the time when it has actually been received by us without our consent. However this does not affect your rights to revoke Instructions for payments from your Account, which are set out in paragraph 15 (Revoking Instructions for payments). 15.8 We may decline any Instruction to enter into a Transaction, without providing any reason or being liable for any Loss you suffer or incur resulting from that decision. We will endeavour to notify you if we refuse any such Instructions. However, for the avoidance of doubt, this does not affect the terms applying to our...