Industrial Disputes Resolution Procedure. The following four stage procedure shall be adhered to in resolving matters under this clause: • Discussion shall take place between the Union, appropriate Union delegate and/or Employee/s concerned, the Employee/s’ immediate supervisor/s and, at the Employee/s’ request, the Employee/s’ nominated representative. The immediate supervisor will act promptly and co- operatively. • If the dispute has not been resolved, discussions shall take place between the Union, appropriate Union delegate and/or Employee/s concerned, senior management, and the Employee/s’ nominated representative if there is one. • If the dispute has not been resolved, discussions shall take place between the Union, appropriate Union delegate and/or Employee/s’ nominated representative, and nominated Company representatives; • If the dispute has not been resolved, discussions shall take place between the Union, appropriate Union delegate and/or Employee/s’ nominated representative, and nominated Company senior representatives. The Union, Employee and Company may during this process refer the matter in dispute to an agreed independent person for conciliation, which shall be agreed by the parties to the dispute. The Company, Employees and Unions shall attempt to inform each other at the earliest possible opportunity of any issue or problem that may give rise to a grievance or dispute. Throughout each of the above stages of the procedures, all relevant facts shall be clearly identified and recorded and reasonable time limits allowed for the completion of the various stages of discussion. At least seven days should be allowed for all stages of the discussions to be finalised. The Company, Employees and Unions are committed to achieving negotiated settlements without work stoppages. However, if the negotiation process is exhausted without the dispute being resolved, the Union, Company and Employees can jointly or individually refer the matter to Fair Work Commission for conciliation and assistance in resolving the dispute. In the event that conciliation is exhausted and is not successful a request to Fair Work Commission for arbitration may be initiated by the Union, Company or Employee(s) concerned. The parties covered by this Agreement agree to be bound by the decision of FWC, subject to the right of appeal. The parties to the dispute agree that during the resolution of matters in accordance with this clause the parties shall be committed to avoid stoppages of work, lockouts or any other bans ...
