How to get help Sample Clauses

How to get help. 11.1.1 If You need or would like to discuss any aspects of this Agreement (including in respect of any Mobile Device or Mobile Service), then please contact Our Customer Service Team:
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How to get help. The inmate requesting medical services should fill out a Medical Services Request Form (previously called a “Sick Call Request”), sign, date, and place the completed form in the designated area in the unit. The Medical Services Request Form will be collected by the medical department. Medical staff will review the Medical Services Request Form to determine if the inmate will be seen immediately or can be scheduled for regular sick call. The inmate’s request for medical services will be triaged within 24 hours of receipt of the request. Medical staff will respond to any emergency. A qualified healthcare professional shall visit inmates in segregation on a daily basis, to address the healthcare needs and to pick up Medical Services Request Forms. Complaints for the quality of healthcare services shall utilize the Administrative Remedy Program. Clinics are normally open during regularly scheduled hours Monday through Friday.
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