How to complain. If you have a complaint about any aspect of The Mortgage Lender Limited’s service, you can write to, email or telephone us using the details provided in clause 36.2 above. A leaflet detailing the full complaints and appeals process will be provided to you. If you cannot settle your complaint with us, you may be entitled to refer it to The Financial Ombudsman Service, Xxxxxxxx Xxxxx, Xxxxxx, X00 0XX (telephone number 0000 000 0000, 0300 123 9123 or +00 00 0000 0000 (from abroad)). This procedure will not prejudice your right to take legal proceedings. However, please note that there are some instances when the Financial Ombudsman Service cannot consider complaints.
How to complain. If you wish to register a complaint, please contact us: In Writing - to Quadrant Property Management Ltd, Xxxxxxx Xxxxx, 000 Xxxxxxxxxxx Xxxx, Xxxxxx X00 0XX ATTN: Xxxxxx Xxxxxxx. By Phone: Tel: 0000 000 0000 By Email: xxxxxxxx@xxxxxxx.xx.xx marked ‘complaint’ If you cannot settle your complaint with us you may be entitled to refer it to the Financial Ombudsman Service.
How to complain. If you wish to complain or you are unhappy with the service provided, please contact our customer service team (see ‘customer services details’ above). Transferring your plan to a new owner With our permission you may transfer your plan to a new owner of the product by giving us their name and contact details either over the telephone or in writing. Changes to these terms and conditions We can, at any time and after taking a fair and reasonable view, modify or replace these terms and conditions in order to: • Comply with the law, regulations, industry guidance or codes of practice; • Rectify errors or ambiguities; and • Rectify changes in the scope or nature of the protection provided to you. We will give you fourteen (14) days’ written notice of any change that could have a material effect on your rights or obligations. The new terms and conditions will take effect from the date specified in the notice. Important data protection information • Domestic Appliance Guard LTD and its business partners will use your information (which you or others have provided to us) to provide the requested service and for administration (including the recovery of any amounts owing, where applicable), marketing, market research, customer surveys, regulatory reporting, to check and verify your identity and analytics and testing purposes. Your information may also be shared with selected companies acting on our behalf. We, along with our business partners and third parties may use your information to tell you about any offers, products or services which may be of interest to you. You may therefore be contacted by mail, telephone, email and or other electronic messaging services unless you have asked not to be. • You may request a copy of your data. If your personal details change, if you wish to change your marketing preferences or if you wish to opt out of receiving marketing information, please let us know by writing to: Data Protection Officer, Domestic Appliance Guard Ltd, First Floor, Streate Place, St Xxxxxx Road, Bournemouth, BH1 2LT. If you do not wish to be contacted for marketing purposes by mail or telephone, write to us at the address above. Exclusion of third-party rights This plan is only for your benefit. No rights or benefits will be given to any other third party under the plan. Severance Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in f...
How to complain. Members should complete the Complaints Form, provide any supplementary documentation and address the complaint to: Director of Marketing & Membership Irish Music Rights Organisation CLG Copyright House Pembroke Row Dublin 2 X00 XX00 Ireland We will acknowledge the complaint within two working days. What happens next? We will send a full response within 15 working days from receipt of the complaint. In cases where royalty payment is sought, the response will also confirm the payment of royalties or will detail the reasons why we feel payment should not be made. Hopefully this will resolve the complaint. However, if a member is unhappy with the response, they should write within 28 days to the Director of Marketing & Membership stating their reasons. The Marketing & Membership Director will respond in writing within two working days from receipt of the letter and will either: • confirm or vary the earlier decision and advise on their right of redress; or • advise that a further response will be given once further advice has been obtained and provide an indication of the likely timescale to reach a final decision. If we have completed our investigation and provided a written response, we may confirm there is nothing more we can do under our complaints procedure.
How to complain. If you wish to register a complaint, please contact us as shown below: In writing to - The Compliance Officer, Aspira Corporate Solutions Limited, The Barn, Manor Farm, Aust, Bristol, BS35 4AT. By phone — call 0000 000 0000. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman service. Full details of the FOS can be found on its website at xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx.
How to complain. If you have a complaint about any aspect of The Mortgage Lender Limited’s service, you can write to us or telephone us using the details provided in clause 36.2 above, or you can email us at xxxxxxxxxx@xxxxxxxxxxxxxxxxx.xxx. A leaflet detailing the full complaints and appeals process will be provided to you. If you cannot settle your complaint with us, you may be entitled to refer it to The Financial Ombudsman Service.
How to complain. If You wish to make a complaint, please allow Us the first opportunity to deal with your concerns. However, if You remain dissatisfied, please let Us know and We will be happy to provide further information about our procedures for resolving and settling complaints. We hope that We will be able to resolve any concerns You raise, but if You are still dissatisfied, or We have not sent You a final response letter within eight (8) weeks from the date You originally complained, You have the right to refer your complaint to the Financial Ombudsman Service. Its website is xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx.
How to complain. If you wish to complain or you are unhappy with the service provided, please contact our customer service team (see ‘customer services details’ above).
How to complain. If you are not satisfied with the response of the general manager of the company you are dealing with, you must find out if the insurance company is a member of the Association of British Insurers (ABI). The ABI’s policy work is organised around four main departments: General Insurance, Life and Pensions; Financial Regulation, and Taxation & Investment Affairs. In addition, the ABI has an expert Research and Statistics Department, and represents the insurance industry to external audiences through its Media and Political Affairs and European and International teams. The ABI is only a trade association and has no legal power over its members, the insurance company will respond to any complaints sent by the ABI, however, clients should be aware that the ABI does not negotiate with the insurance company over complaints. The Financial Services Authority (FSA) regulates and authorises financial organisations in the UK and aims to maintain efficient, orderly and clean financial markets and help retail consumers achieve a fair deal. The FSA can provide basic information and advice on a variety of financial services, including pensions, mortgages and Individual Savings Accounts (ISAs). They can tell you if a firm is authorised and help you if you have a complaint and don’t know who to contact. But, as the regulator, they can’t recommend firms or advisers, or tell you whether a particular product is right for you. However, if they cannot help, they may be able to advise who to contact to obtain more detailed information on an issue. The Financial Ombudsman Service deals with all types of insurance, and it is their job to help settle individual disputes between businesses providing financial services and their customers. For contact details for all of these services please see the Useful Organisations section below. Useful Organisations. Association of British Insurers 00 Xxxxxxx Xxxxxx London EC2V 7HQ Tel: 000 0000 0000 Email: xxxx@xxx.xxx.xx Web: xxx.xxx.xxx.xx/ The Financial Services Authority 00 Xxx Xxxxx Xxxxxxxxx Xxxxxx Xxxxx, London E14 5HS Tel: 0000 000 0000 Fax: 000 0000 0000 E-mail: xxxxxxxxxxxx@xxx.xxx.xx Web: xxx.xxxxxxxxxxxxxx.xxx.xxx.xx Financial Ombudsman Service South Quay Plaza, 000 Xxxxx Xxxx, London E14 9SR Tel: 000 0000 0000 Fax: 000 0000 0000 Enquiries line: 0845 080 1800 E-Mail: xxxxxxxxx@xxxxxxxxx-xxxxxxxxx.xxx.xx Web: xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx Appendix 1: – Services Offered Insurance Company Home Buildings Home Contents Car Wheelchair Ho...
How to complain. ABOUT MY PRIVACY PRACTICES If, in your opinion, I may have violated your privacy rights, or if you object to a decision I made about access to your PHI, you are entitled to file a complaint with the person listed in Section VI below. You may also send a written complaint to the Secretary of the Department of Health and Human Services at 000 Xxxxxxxxxxxx Xxxxxx X.X. Washington, D.C. 20201. If you file a complaint about my privacy practices, I will take no retaliatory action against you.
