Hours of Coverage and Response Times. The normal hours when the road maintenance service is conducted are 8:30 to 16:30 Monday through Friday. The specific days of the week and hours of the day dedicated to road maintenance activities vary, depending on the other assigned duties of the Operators. • Response to road maintenance emergencies is provided on a 24/7 basis. For road blockage conditions, most typically caused by winter storms with heavy snowfall (more than 20 cm), the response to the site is within 4 hours or by 12:00 noon the day following a heavy snowfall that occurs during the night. The time required to clear and open the road depends on the severity of the conditions. When the cause of the blockage is a winter storm, the specific protocols of the Winter Operations Plan will govern the road clearing and opening activities.
Hours of Coverage and Response Times. The normal hours when the electrical maintenance service is conducted are 8:30 to 16:30 Monday through Friday. • Response to electrical emergencies is provided on a 24/7 basis. For power outage conditions, the response to the site is within 4 hours or by 12:00 noon the day following a power outage that occurs during the night. The time required to restore power or perform other corrective action depends on the cause of the power outage or other emergency.
Hours of Coverage and Response Times. The normal hours when the water system maintenance service is conducted are 8:30 to 16:30 Monday through Friday. • Response to water system emergencies is provided on a 24/7 basis. For outage conditions, the response to the site is within 4 hours or by 12:00 noon the day following a cut in water supply or a major leak that occurs during the night. The time required to restore service or perform other corrective action depends on the cause of the outage or other emergency.
Hours of Coverage and Response Times. The normal hours when the communications maintenance service is conducted are 8:30 to 16:30 Monday through Friday. • Response to communications emergencies is provided on a 24/7 basis. For outage conditions, the response to the site is within 4 hours after notification of the failure or by 12:00 noon the day following a communications outage that occurs during the night. The time required to restore communications or perform other corrective action depends on the cause of the outage or other emergency.
Hours of Coverage and Response Times. The normal hours when the security service is conducted are: o Mountain Sites: 07:00 to 19:00, every day of the week o XX Xxxxxxx: 24 hours per day, every day of the week • Response to security issues is provided by the guards at any hour of the day or night in the XX Xxxxxxx, and from 07:00 to 19:00 by the guard at the mountain gate. For safety emergencies, accident reports, weather alerts, and other urgent security needs, the guards in the XX Xxxxxxx may be contacted for issues related to the mountain sites. They in turn make the necessary notifications to the Operations Manager and emergency responders as required. The response and actions taken are immediate and appropriate to the nature of the request or reported incident. • The normal hours of work for service staff of the Service Provider with responsibility to oversee the security service are 8:30 to 16:30 on CT and CP, and 8:30 to 17:30 in La Serena, from Monday through Friday. • Requests or consultations regarding contractual administration of the security service are directed to the appropriate personnel of AURA-CAS during their normal business hours.
Hours of Coverage and Response Times. The normal hours of work for the kitchen staff are 7:00 to 19:00 every day of the week. • The dining facilities are open for meal service at the following hours: o Breakfast 08:00 to 08:30 o Lunch 13:00 to 14:00 o Dinner 17:00 to 18:30 o Night Lunch can be picked up after 17:00 • Requests or consultations regarding general management of the meal service may be directed to Operations Management during normal business hours, 8:30 to 17:30 Monday through Friday. The initial response to such requests will be within 2 to 5 working days.
Hours of Coverage and Response Times. The normal hours of work for the lodging staff are 8:30 to 18:00 on CT and CP, and 8:30 to 17:30 in La Serena, from Monday through Friday. • Requests or consultations regarding general management of the lodging service are received by Facilities Operations Management in La Serena during normal business hours, 8:30 to 17:30 Monday through Friday. The initial response to such requests will be within 1 to 5 working days.
Hours of Coverage and Response Times. The normal hours for building maintenance services are: o For CT and CP 8:30 to 16:30 Monday through Friday. o For the XX Xxxxxxx 8:30 to 17:30 Monday through Friday • Response to building emergencies is provided on a 24/7 basis. Any necessary response to urgent situations is directed by the Operations Manager.
Hours of Coverage and Response Times. The normal hours of work for transportation service support staff of the Service Provider are 8:30 to 16:30 on CT and CP, and 8:30 to 17:30 on La Serena, from Monday through Friday. • Requests or consultations regarding general management of the transportation service are to be directed to the appropriate personnel of AURA-CAS for administrative issues and the Operations Manager for technical issues.
Hours of Coverage and Response Times. The normal hours for garage services are 8:30 to 17:30 Monday through Friday. • Response to vehicle/equipment emergencies is provided on a 24/7 basis. Any necessary response by garage personnel to urgent situations is directed by the Operations Manager.
