Common use of Handling of Complaints Clause in Contracts

Handling of Complaints. The Board and Association agree that there shall be prompt and expeditious handling, at the building level, of a school-related complaint regarding an Administrator or a program or other employees and/or personnel he/she supervises. It is agreed that such complaints, where the Superintendent deems it appropriate, will be promptly referred to the Administrator affected. It is agreed that if the complaint is not resolved at the building level, the Administrator shall have the opportunity to provide the necessary background information, either in person and/or by confidential memoranda, before any action is taken on the matter. This section is for the review and action upon complaints that are not anonymous.

Appears in 3 contracts

Samples: Master Agreement, Master Agreement, Master Agreement

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