Handling of Complaints. The Company has in place internal procedures for handling complaints fairly and promptly. The Client may submit a complaint to the Company by sending an email to xxxxxxxxxx@xxxxxxxxxxxx.xx. The Company will send the client a written acknowledgement of the complaint promptly following receipt, enclosing details of the Company’s complaints handling procedures, including when and how the Client may be ableto refer its complaint to the CySEC which is the relevant regulatory body. The Client is advised to contact the Company if he would like further details regarding its complaints handling procedures or to review the Complaints Handling Policy available on our website under LegalDocumentation Section.
Appears in 2 contracts
Samples: Terms and Conditions, Terms and Conditions
Handling of Complaints. The Company has in place internal procedures for handling complaints fairly and promptly. The Client may submit a complaint to the Company by sending an email to xxxxxxxxxx@xxxxxxxxxxxx.xxxxxxx@xxxxxx.xxxxxxxx.xxx. The Company will send the client a written acknowledgement of the complaint promptly following receipt, enclosing details of the Company’s complaints handling procedures, including when and how the Client may be ableto able to refer its complaint to the CySEC which is the relevant regulatory body. The Client is advised to contact the Company if he would like further details regarding its complaints handling procedures or to review the Complaints Handling Policy available on our website under LegalDocumentation Legal Documentation Section.
Appears in 1 contract
Samples: Terms and Conditions
Handling of Complaints. The Company has in place internal procedures for handling complaints fairly and promptly. The Client may submit a complaint to the Company by sending an email to xxxxxxxxxx@xxxxxxxxxxxx.xxxxxxxxxxxx@xxxxxx.xxxxxxxx.xxx. The Company will send the client a written acknowledgement of the complaint promptly following receipt, enclosing details of the Company’s complaints handling procedures, including when and how the Client may be ableto able to refer its complaint to the CySEC which is the relevant regulatory body. The Client is advised to contact the Company if he would like further details regarding its complaints handling procedures or to review the Complaints Handling Policy available on our website under LegalDocumentation Legal Documentation Section.
Appears in 1 contract
Samples: Terms and Conditions
Handling of Complaints. The Company has in place internal procedures for handling complaints fairly and promptly. The Client may submit a complaint to the Company by sending an email to xxxxxxxxxx@xxxxxxxxxxxx.xx. The Company will send the client a written acknowledgement of the complaint promptly following receipt, enclosing details of the Company’s complaints handling procedures, including when and how the Client may be ableto able to refer its complaint to the CySEC which is the relevant regulatory body. The Client is advised to contact the Company if he would like further details regarding its complaints handling procedures or to review the Complaints Handling Policy available on our website under LegalDocumentation Legal Documentation Section.
Appears in 1 contract
Samples: Terms and Conditions