General facilities and services. The table below shows that some services are used by first-year students more often than others. For instance, the most commonly used resources are on-campus bookstores (76%), food services (66%), and library electronic resources (62%), while few students reported using the computing services help desk (9%). Group 1 students (45%) are much more likely than Group 2 (24%) or Group 3 (20%) students to have used parking. Table 39: Use of general facilities and services All Group Xxxxx students 1 2 3 University (n=14,886) (n=3,136) (n=6,176) (n=5,574) (n=542) On-campus bookstores 76% 83% 77% 71% 79% Food services 66% 68% 68% 63% 78% Library electronic resources 62% 68% 61% 60% 64% On-campus library 45% 53% 41% 47% 38% Athletic facilities 37% 35% 40% 35% 45% University residences 34% 29% 40% 30% 51% Online campus bookstores 33% 34% 35% 29% 35% Parking 26% 45% 24% 20% 35% Campus medical services 18% 13% 20% 18% 35% Other recreational facilities 17% 17% 20% 14% 23% Facilities for university-based social activities 14% 14% 14% 14% 12% Facilities for student associations 11% 11% 10% 12% 6% Computing services help desk 9% 10% 10% 7% 14% Difference by visible minority. Students who self-identify as a member of a visible minority (15%) are statistically less likely to report using parking than those who did not self-identify (34%).
General facilities and services. As Table 40 shows that some services are used by graduating students more often than others. For instance, the most commonly used resources are electronic library resources (78%) and on- campus bookstores (71%) and, while few report university residences (6%). Given that Group 1 students tend to drive to campus more often than students in other groups, it might be expected that they are most likely to have used parking facilities (52% compared to 39% of Group 2 and 27% of Group 3 students). Table 40: Use of general facilities and services All students (n=18,144) Group UFV (n=434) 1 (n=5,612) 2 (n=7,916) 3 (n=4,616) Library electronic resources 78% 81% 77% 77% 81% On-campus bookstores 71% 76% 69% 70% 82% Food services 58% 63% 61% 53% 61% On-campus library 55% 57% 52% 58% 58% Athletic facilities 42% 37% 46% 41% 10% Parking 38% 52% 39% 27% 76% Online campus bookstores 32% 33% 33% 32% 36% Campus medical services 26% 18% 27% 29% 2% Facilities for university-based social activities 16% 14% 16% 17% 12% Other recreational facilities 16% 17% 17% 14% 7% Facilities for student associations 16% 14% 14% 18% 13% Computing services help desk 14% 17% 14% 13% 8% University residences 6% 7% 6% 4% 2% Difference by age. The younger a student is, the more likely they are to use athletic facilities. Among those who used the service, Table 41 shows very little difference in the satisfaction of general facilities and services, with the exception of parking facilities, which only 42% are satisfied with. The differentiator among these services is the proportion that are very satisfied with each service. When these proportions are examined, results show students are most satisfied with library electronic resources (39%), campus medical services (35%) on-campus library (35%), and athletic facilities (30%), and least satisfied with food services (11%) and parking facilities (6%).
General facilities and services. The table below shows that some services are used by first-year students more often than others. For instance, the most commonly used resources are on-campus bookstores (71%), food services (62%), and library electronic resources (52%), while few students reported using the facilities for student associations (9%). Table 39: Use of general facilities and services All students (n=18,092) Group University of Victoria (n=378) 1 (n=6,335) 2 (n=6,712) 3 (n=5,045) On-campus bookstores (SRV18) 71% 75% 69% 72% 80% Food services (SRV25) 62% 65% 64% 58% 86% Library electronic resources (SRV5) 52% 57% 51% 51% 59% Online campus bookstores (SRV19) 48% 49% 49% 48% 61% On-campus library (SRV4) 40% 44% 38% 40% 40% Athletic facilities (SRV16) 38% 38% 40% 36% 49% University residences (SRV13) 37% 37% 43% 28% 57% Parking (SRV26) 27% 38% 25% 24% 34% Campus medical services (SRV20) 16% 15% 16% 17% 25% Other recreational facilities (SRV17) 16% 18% 17% 14% 16% Facilities for university-based social activities (SRV22) 15% 17% 16% 14% 16% Computing services help desk (SRV24) 12% 15% 12% 10% 15% Facilities for student associations (SRV23) 9% 8% 9% 10% 7% Difference by visible minority. Students who self-identify as a member of a visible minority (17%) are statistically less likely to report using parking than those who did not self-identify (37%). The table below shows very little difference in the satisfaction of those who used each general facility or service, with the exception of parking (53%) and food services (74%).
General facilities and services. Among those who provided a rating of the service, students are most satisfied with library electronic resources (32% very satisfied), athletic facilities (30%), and campus medical services (30%). On the other end, students are least satisfied with food services (11%) and parking facilities (5%). ► Academic services. Among those who have used the academic service, students report very high levels of satisfaction, ranging from 83% to 89% who report being satisfied or very satisfied. Even when only very satisfied responses are examined, results are very similar, with proportions ranging from 22% for tutoring to 26% for academic advising. ► Special services. Satisfaction with special services is very high, with at least 78% of those who used the service saying there are satisfied or very satisfied with it. However, there are some noticeable differences among the proportion reporting they are very satisfied, ranging from 43% for services for students with disabilities to 16% for financial aid. ► Faculty. Most students report having had positive experiences with university faculty, most often that most of my professors treat students the same regardless of gender (57% strongly agree), most of my professors treat students the same regardless of race (56%), and most professors seem knowledgeable in their fields (43%). On the lower end, students are less positive that most professors provide useful feedback on my academic work (12% strongly agree), faculty take a personal interest in my academic progress (11%), and most professors provide prompt feedback on my academic work (10%). ► Staff. About 9 in 10 middle-years students agree that most university support staff are helpful (24% strongly agree), and 8 in 10 agree that most teaching assistants in my academic program are helpful (18%). University experiences When rating their experiences at university, students indicate the following: ► Overall, almost all students say they were given the chance to evaluate the quality of teaching in their courses, including 65% who say they were able to evaluate the teaching in all their courses. ► Almost 9 in 10 agree that they generally satisfied with the quality of teaching they received, including 19% who strongly agree. Students with lower grades are less likely to strongly agree that they are satisfied with the quality of teaching. ► About 9 in 10 students agree that they are willing to put a lot of effort into being successful at university (50% strongly), which is reflect...
