Financial Ombudsman Service. If we have not issued our 'final response' within the time limits set out in condition 27.1, or if you are dissatisfied with our response, you can ask the Financial Ombudsman Service ("FOS") for an independent review. The FOS was set up by law as an independent public body to resolve individual disputes between consumers and businesses that provide financial services. The service provided by the FOS is free of charge. If you choose to refer your complaint to the Financial Ombudsman Service you must do so within six (6) months of you receiving the final response to your complaint. Leaflets are available (upon request) explaining how to do this. Under normal circumstances the FOS will only consider the complaint if (i) you have not received a final response to your complaint within the timeframe we have told you we would respond by; or (ii) you have referred your complaint to them within six months of receiving the final response; or (iii) it has not been more than 6 years from when the complaint event happened; or (iv) it has not been more than 3 years from the date on which you became aware (or ought reasonably to have become aware) that you had cause for complaint. If we receive a complaint which is outside the time limits for referral to the FOS, we may reject the complaint without considering the merits and will write to you accordingly explaining this.
Financial Ombudsman Service. If you make a complaint pursuant to paragraph 27.1 and we do not resolve it to your satisfaction, you may have a right under FCA Rules to complain directly to the Financial Ombudsman Service. Their address is Xxxxx Xxxx Xxxxx, 000 Xxxxx Xxxx, London E14 9SR, and their website is at xxxx://xxx.xxxxxxxxx- xxxxxxxxx.xxx.xx.
Financial Ombudsman Service. If you have a complaint relating to the E-Money Services provided to you by Coinbase Payments, and that complaint cannot be resolved through the dispute process set out in Section 10.2, you may then be able to take unresolved complaints to the Financial Ombudsman Service ("FOS"). You agree that you will not raise a complaint with the FOS until the dispute process set out in Section 10.2 has been completed. You can find further information about the FOS and the types of complainants eligible to submit matters to the FOS using the following details: Address : Financial Ombudsman Service, Xxxxxxxx Xxxxx, Xxxxxx, X00 0XX. Telephone : 0000 000 0000 or 0000 000 0 000. Email: xxxxxxxxx.xxxx@xxxxxxxxx-xxxxxxxxx.xxx.xx Website: xxxx://xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx 5. DIGITAL CURRENCY SERVICES.
Financial Ombudsman Service. The Firm is subject to the Financial Ombudsman Service’s (FOS) jurisdiction. Further information about the FOS can be obtained on the following website: xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx.
Financial Ombudsman Service. If you have a complaint relating to the E-Money Services provided to you by Coinbase Payments, and that complaint cannot be resolved through the dispute process set out in Section 10.2, you may then be able to take unresolved complaints to the Financial Ombudsman Service ("FOS"). You agree that you will not raise a complaint with the FOS until the dispute process set out in Section 10.2 has been completed. You can find further information about the FOS and the types of complainants eligible to submit matters to the FOS using the following details: Address: Financial Ombudsman Service, Exchange Tower, Harbour Exchange, London, E14 9SR Telephone: 0000 000 0000 or 0000 000 0 000 Email: xxxxxxxxx.xxxx@xxxxxxxxx-xxxxxxxxx.xxx.xx Website: xxxx://xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx
Financial Ombudsman Service. If you should have a complaint about us or a relevant third party, please let us know immediately. You should send your complaint to us in writing so that we can initiate corrective procedures. If you still feel dissatisfied with our resolve, you may subsequently complain to the Financial Ombudsman Service at xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx
Financial Ombudsman Service. If you remain dissatisfied with our response to your complaint, or we have not completed our investigation after eight weeks, you are entitled to refer your complaint to the Financial Ombudsman Service. Their contact details are as follows: Financial Ombudsman Service
Financial Ombudsman Service. Where the Client is a not a natural person or otherwise an eligible complainant (as defined by the Glossary of the FCA Handbook), the Client will have no right of complaint to the Financial Ombudsman Service. Where the Client is a natural person who is acting as a consumer and where the Firm is unable to resolve the Client’s complaint to his/her satisfaction, that Client may refer his/her complaint to the Financial Ombudsman Service, which is a free and independent organisation that specialises in settling disputes between clients and financial firms. The contact details for the Financial Ombudsman Service may be accessed through the following link: xxx.xxxxxxxxxxxxxxxxxx.xxx.xx.
Financial Ombudsman Service. 10.2.1 IB UK is a participant in the UK Financial Ombudsman Service ("FOS"). Disputes may be submitted to the FOS for mediation. The FOS will only consider complaints for regulated activities and therefore may or may not consider complaints in respect of OTC Precious Metals transactions and certain Forex transaction depending on how the transactions are characterised by the FOS. The FOS is provided free of charge to complainants. The FOS's decisions are based on what is "fair and reasonable" and are binding on firms if a complainant accepts them.
Financial Ombudsman Service. You may be able to take unresolved complaints to the Financial Ombudsman Service ("FOS"). You can find further information about the FOS and the types of complainants eligible to submit matters to the FOS using the following details: Address : Financial Ombudsman Service, Xxxxxxxx Xxxxx, Xxxxxx X00 0XX. Telephone : 0000 000 0000 or 0000 000 0 000. Email : xxxxxxxxx.xxxx@xxxxxxxxx-xxxxxxxxx.xxx.xx Website : xxxx://xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx
