Exchange Warranty. Out of Scope Items • The warranty and support commitments include the original kiosk enclosure and all components as shipped from the manufacturer’s factory, however, does not include consigned components, customer software application, network connectivity service, custom modifications or changes made to the system, cleaning, installation, or repositioning ofsystem. • Returned parts with No Defect Found (following the manufacturer failure analysis) will be billed back to the Xxxxxx. No Defect Found fees include reversal of any component credit, any applicable shipping and handling fees, as well as hourly RMA diagnostic fees of $125 / hour.) • The most common source of “no defect found” parts is component maintenance and cleaning neglect in the field. Xxxxxx is responsible for keeping kiosk clean through occasional wiping down with damp cloth, dusting,etc. • Warranty does not include any customer application software, drivers, or special interface equipment and configuration unless specifically noted in the purchase contract. • The warranty does not apply to expendable items (i.e. normal wear and tear of external graphics etc.). Paint damage due to normal wear and tear is not covered under above warranty. Paint damage resulting from manufacturing defects will be covered by above warranty. • Damage caused by cleaning, neglect, vandalism, physical abuse or environmental acts of God are not covered under this warranty.
Exchange Warranty. Valid during the second and third year after purchase of a Dry Cabinet with a dryer of the U-5000 series or U-7000 series. Totech Europe will replace the drying unit at a lowered price. Transport costs are to be paid by the end user. Actual replacement is done by the end user with support from Totech technical support if needed. Spare part availability: Quality parts and accessories made in Holland ensure a long service life and low (preventive) maintenance. We offer full support for both current parts and accessories as well as parts and accessories that are 10 years old or more. *All spare parts are covered by the Totech Europe warranty conditions. Transport, Travel or labour cost of our service personnel are not included in these warranty conditions and must be paid by the customer. **All the parts need to be shipped back to Totech Europe B.V. within 30 days of receiving the warranty parts. If not, you will be invoiced for the normal price. Totech Europe B.V. Phone: +00(0)00 000 0000 A Member of the ASYS Innovatiestraat 9 xxxx@xxxxxx.xx
