Event Support Sample Clauses

Event Support. The Contractor shall provide support for NSC events in accordance with TR 350-50-3. (An NSC event is defined as an exercise, experiment, or test in which the NSC provides simulation support from the planning phase through the final Assessment phase. Support includes attending planning conferences, teleconferences, event tests, exercises, review and assisting in developing network architectures, maintaining exercise calendar and schedule, preparing briefings, completing exercise event templates, posting exercise information to the Exercise Portal, and providing daily updates to the Government when deployed away from the NSC, and preparing trip reports at the conclusion of deployments). *See Paragraph 5.53 Deliverables
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Event Support. (WBS 17.4 SOW) The Contractor shall provide the following services:
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Event Support i. Two (2) Hour On-Site Support: For Priority 1 and 2 level cases and within 30 minutes of Notification, NetApp GSC will initiate remote repair, dispatch a NetApp authorised service engineer (“NetApp ASE”) if applicable, or with Customer’s mutual agreement, continue remote diagnosis. In the event that remote diagnosis or repair is required, NetApp agrees to limit such access and activities to that which has been pre- approved by Customer at the Effective Date. In the event that a problem cannot be resolved remotely, a NetApp ASE will be physically on- site within two (2) hours of being dispatched by the NetApp GSC. The NetApp ASE will work cooperatively with the NetApp GSC to diagnose the problem, isolate the necessary changes that are required to make the system operational, and/or perform the necessary Software changes and/or onsite replacement of Hardware component(s). Parts can be delivered to Customer site within two (2) hours of being dispatched by NetApp GSC and Customer will make available such parts for pickup by NetApp ASE upon his arrival. Return of failed parts to NetApp is the responsibility of the NetApp ASE. The NetApp ASE will work to completion, escalate to support, or engage additional on-site resources or parts as required. For Priority Level 3 cases, NetApp will schedule a remedial action during a maintenance window as mutually agreed with Customer, and for Priority Level 4 cases, GSC will address on first available basis.
Sample 1

Related to Event Support

  • STUDENT SUPPORT SERVICES The Parties will identify and collaborate on measures to assist those students who may not be performing satisfactorily to succeed. The School will seek guidance from the College designee(s) in the areas of test preparation, tutoring, College Connection services, academic advising, and the development of an integrated support system for Students across the two institutions. Students will have access to the same or similar tutoring and other academic support as provided for other students in the School District, School and College. To promote academic success, the Parties will provide academic support services as may be needed. The School counselor and its designee will work to ensure Students receive pertinent information regarding higher education, financial assistance, and assistance waivers for tuition and fees. As needed, each Party will assist families as they complete initial application and admission requirements per the respective organizations’ processes. The School District will be responsible for non-academic counseling services and the College is authorized, but not required, to provide emergency counseling intervention services. See section 4 – Disability Support Services.

  • PRODUCT SUPPORT a. In the event that any goods delivered under this contract become defective or malfunction for any reason and at any time (even after the applicable warranty period has expired), including while “in-orbit” if integrated into a satellite, Seller shall promptly perform a failure verification or analysis and determine the appropriate corrective action at no additional cost to Buyer. Seller shall take the appropriate measures to correct all defects, determined to be Seller's responsibility, in all applicable documentation, undelivered goods, and delivered un-launched goods, as required by Buyer.

  • Acknowledge Support Unless otherwise directed by the Province, the Recipient will:

  • Extended Support Services As long as funding is available (through FFFS, etc.), the district will provide the following supportive services for individuals who are eligible under the TANF Services 200% of poverty eligibility guidelines: Services listed in the supportive services attachment are provided to TANF, SNAP and 200% eligible individuals.

  • Paid Claims without Supporting Documentation Any Paid Claim for which Practitioner cannot produce documentation shall be considered an error and the total reimbursement received by Practitioner for such Paid Claim shall be deemed an Overpayment. Replacement sampling for Paid Claims with missing documentation is not permitted.

  • Child Support (Applicable if the Party is a natural person, not a corporation or partnership.) Party states that, as of the date the Agreement is signed, he/she:

  • Jointly Provided Switched Access Services 7.5.1 Jointly Provided Switched Access Service is described and governed by the FCC and state access Tariffs, Multiple Exchange Carrier Access Billing (MECAB) and Multiple Exchange Carrier Ordering and Design (MECOD) Guidelines and based on LERG routing, and is not modified by any provisions of this Agreement. Both Parties agree to comply with such guidelines. CenturyLink and CLEC agree that the originating, intermediate, and terminating LECs for switched access will cooperatively determine the Jointly Provided Switched Access arrangements in which all parties concur.

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • License Contingent Upon Payment While you may exercise the rights licensed immediately upon issuance of the license at the end of the licensing process for the transaction, provided that you have disclosed complete and accurate details of your proposed use, no license is finally effective unless and until full payment is received from you (either by publisher or by CCC) as provided in CCC's Billing and Payment terms and conditions. If full payment is not received on a timely basis, then any license preliminarily granted shall be deemed automatically revoked and shall be void as if never granted. Further, in the event that you breach any of these terms and conditions or any of CCC's Billing and Payment terms and conditions, the license is automatically revoked and shall be void as if never granted. Use of materials as described in a revoked license, as well as any use of the materials beyond the scope of an unrevoked license, may constitute copyright infringement and publisher reserves the right to take any and all action to protect its copyright in the materials.

  • Service Support In accordance with an agreed upon Statement of Work and SLA, the Services may include Service Provider’s standard customer support services (the "Support Services") in accordance with the Service Provider’s service support schedule then in effect, available at xxxx://xxxxxxxxxxxxx.xxx/msa (or a successor website address) or as otherwise set out in the applicable Statement of Work or SLA (the "Support Schedule"). Service Provider may amend the Support Schedule from time to time in its sole discretion. Customer may purchase enhanced support services (“Expertise on Demand”) separately at Service Provider’s then current rates, or as otherwise agreed upon in respect of such Expertise on Demand services.

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