Establishment of the Baseline Sample Clauses

Establishment of the Baseline. The IT service components were categorized and prices were grouped as presented in the table below. First three domains were benchmarked; the last two were deemed too specific to each participant to be comparable and were not benchmarked. The benchmarking covered a broad range of IT services delivered to the Client in domains summarized in the table below1: Table 3.1 Overview of IT Services Provided to the Client Domain Service Description / Definitions Representative Units of Measure Approach to Benchmarking Scope / Discussion Application Maintenance and Support Application Maintenance and Support Ongoing support and maintenance of installed applications. Total $ Compared to market salary data and IT surveys Ongoing sustainment and maintenance of business applications, excluding new development. Infrastructure Management Mainframe Operations Batch and on line processing Millions of Instructions per Second (MIPS) Compared to participant data Ongoing management and operation of the infrastructure services indicated. UNIX Server Operations Unix servers Server instances Wintel Server Operations Wintel servers Server instances Database Management Mainframe and non-mainframe database support (quantity) Number of production and development databases Storage SAN disk storage (GB) Gigabytes (GB) Tape Operations Tape storage and manual tape mounts Manual tape transactions (mounts) 1 The data provided by the Client and Supplier Table 3.1 Overview of IT Services Provided to the Client Domain Service Description / Definitions Representative Units of Measure Approach to Benchmarking Scope / Discussion End-user Services PC Support Desktop and laptop support (quantity) Physical devices (PCs) supported Compared to participant data Daily support and management of the end user services indicated. IMAC (combined with PC support in findings) Service tickets (quantity) Service tickets processed Help Desk Help desk support (quantity) Contacts to the Help Desk Cross- Functional Third party contract management Management of vendors and 3rd party contracts N/A Not benchmarked These charges are pass- through of hardware and software contract costs, dedicated resources. These were outside the scope of services that were benchmarked Managed contracts Pass through of contract costs N/A Assumed contracts Pass through of contract costs N/A Fixed Labour Dedicated labour for special requests N/A Projects Projects Project work on an as requested basis. N/A Not benchmarked Each project is u...
AutoNDA by SimpleDocs

Related to Establishment of the Baseline

  • Establishment of Service A. After receiving certification as a local exchange company from the appropriate regulatory agency, Reseller will provide the appropriate Company service center the necessary documentation to enable the Company to establish a master account for Reseller. Such documentation shall include the Application for Master Account, proof of authority to provide telecommunications services, an Operating Company Number ("OCN") assigned by the National Exchange Carriers Association ("NECA") and a tax exemption certificate, if applicable. When necessary deposit requirements are met, the Company will begin taking orders for the resale of service.

  • Establishment of Funds There are established with the Fiscal Agent the following funds and accounts:

  • Establishment of Fund The Grantor and the Trustee hereby establish a trust fund (the Fund), for the benefit of the Agency. The Grantor and the Trustee intend that no third party have access to the Fund except as herein provided. The Fund is established initially as a standby to receive payments and shall not consist of any property. Payments made by the Grantor pursuant to the Agency’s instructions are transferred to the Trustee and referred to as the Fund, together with all earnings and profits thereon, less any payments or distributions made by the Trustee pursuant to this Agreement. The Fund shall be held by the Trustee, IN TRUST for the benefit of the Agency, as hereinafter provided. The Trustee shall not be responsible nor shall it undertake any responsibility for the amount or adequacy of, nor any duty to collect from the Grantor, any payments necessary to discharge any liabilities of the Grantor established by the Agency.

  • Establishment of Trust In the event of a Change in Control (other than a Change in Control approved by a majority of the directors on the Board who were directors immediately prior to such Change in Control) the Company shall, upon written request by Indemnitee, create a Trust for the benefit of the Indemnitee and from time to time upon written request of Indemnitee shall fund the Trust in an amount sufficient to satisfy any and all Expenses reasonably anticipated at the time of each such request to be incurred in connection with investigating, preparing for, participating in, and/or defending any Proceeding relating to an Indemnifiable Event. The amount or amounts to be deposited in the Trust pursuant to the foregoing funding obligation shall be determined by the Independent Counsel. The terms of the Trust shall provide that (i) the Trust shall not be revoked or the principal thereof invaded without the written consent of the Indemnitee, (ii) the Trustee shall advance, within ten business days of a request by the Indemnitee, any and all Expenses to the Indemnitee (and the Indemnitee hereby agrees to reimburse the Trust under the same circumstances for which the Indemnitee would be required to reimburse the Company under Section 2(c) of this Agreement), (iii) the Trust shall continue to be funded by the Company in accordance with the funding obligation set forth above, (iv) the Trustee shall promptly pay to the Indemnitee all amounts for which the Indemnitee shall be entitled to indemnification pursuant to this Agreement or otherwise, and (v) all unexpended funds in the Trust shall revert to the Company upon a final determination by the Independent Counsel or a court of competent jurisdiction, as the case may be, that the Indemnitee has been fully indemnified under the terms of this Agreement. The Trustee shall be chosen by the Indemnitee. Nothing in this Section 7 shall relieve the Company of any of its obligations under this Agreement. All income earned on the assets held in the Trust shall be reported as income by the Company for federal, state, local, and foreign tax purposes. The Company shall pay all costs of establishing and maintaining the Trust and shall indemnify the Trustee against any and all expenses (including attorneys’ fees), claims, liabilities, loss, and damages arising out of or relating to this Agreement or the establishment and maintenance of the Trust.

  • Establishment On and after the Closing Date, the Indenture Trustee will maintain the Bank Accounts established by the Servicer under Section 4.1 of the Sale and Servicing Agreement.

  • Establishment of Committee The Province may, at its sole discretion, require the establishment of a committee to oversee the Agreement (the “Committee”).

  • Establishment of a Free Trade Area The Parties to this Agreement, consistent with Article XXIV of the General Agreement on Tariffs and Trade 1994 (GATT 1994) and Article V of the General Agreement on Trade in Services (GATS), hereby establish a free trade area.

  • Establishment of Probationary Period If the Superintendent concurs with the evaluator’s judgment that the performance of the employee is unsatisfactory, the Superintendent shall place the employee in a probationary status after October 15 but before February 1 of the current school year and ending no later than May 1. The employee shall be given written notice of the action of the Superintendent which shall contain the following information:

  • Establishment of Accounts The Escrow Agent hereby instructs the Depositary, and the Depositary agrees, to establish the separate deposit accounts listed on Schedule I hereto and to establish such additional separate deposit accounts as may be required in connection with the deposits contemplated by Section 2.4 hereof (each, an “Account” and collectively, the “Accounts”), each in the name of the Escrow Agent and all on the terms and conditions set forth in this Agreement.

  • Establishment of Account (a) The Fund hereby appoints the Custodian as the custodian of all Securities and cash at any time delivered to the Custodian to be held under this Agreement. The Custodian hereby accepts such appointment and agrees to establish and maintain one or more accounts for each Series in which the Custodian will hold Securities and cash as provided herein. Such accounts (each, an “Account,” and collectively, the “Accounts”) shall be in the name of the Fund and Series, if any.

Time is Money Join Law Insider Premium to draft better contracts faster.