Escalation Process. i. Each party hereby agrees to notify the other party of a Minor Problem when practical, to notify the other party’s NOC within [*] of detecting any Moderate Problem, and to notify the other party’s NOC within [*] of detecting any Severe Problem or Catastrophic.
Appears in 2 contracts
Samples: Service Level Agreement (Yahoo Inc), Letter Agreement (Yahoo Inc)
Escalation Process. i. (i) Each party hereby agrees to notify the other party of a Minor Problem when practical, to notify the other party’s NOC within [*] of detecting any Moderate Problem, Severe Problem, or Catastrophic Problem and to notify the other party’s NOC within [*] party of detecting any Severe Problem or Catastrophica Minor Problem.
Appears in 2 contracts
Samples: Overture Search Services Agreement (Yahoo Inc), Overture Search Services Agreement (Yahoo Inc)
Escalation Process. i. (i) Each party hereby agrees to notify the other party of a Minor Problem when practical, to notify the other party’s 's NOC within [*] of detecting any Moderate Problem, Severe Problem, or Catastrophic Problem and to notify the other party’s NOC within [*] party of detecting any Severe Problem or Catastrophica Minor Problem.
Appears in 1 contract
Samples: Overture Search Services Agreement (Overture Services Inc)
