Error Correction. Licensor shall maintain and update the System by installing upgrades, updates, bug fixes and enhancements, as required, to correct errors, failures and malfunctions in the Software, including any bug fixes and/or enhancements that are commercially available to any of Licensor’s other customers. Should Licensee determine that the Software includes a defect, Licensee may at any time file error reports and Licensor shall use commercially reasonable efforts to correct any errors. During maintenance periods, Licensor may, at its discretion, upgrade versions, install error corrections and apply patches to the System. Licensor shall use commercially reasonable efforts to avoid unscheduled downtime for Software maintenance.
Appears in 5 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
Error Correction. Licensor shall maintain and update the System by installing upgrades, updates, bug fixes and enhancements, as required, to correct errors, failures and malfunctions in the Software, including any bug fixes and/or enhancements that are commercially available to any of Licensor’s other customersClients. Should Licensee determine that the Software includes a defect, Licensee may at any time file error reports and Licensor shall use commercially reasonable efforts to correct any errors. During maintenance periods, Licensor may, at its discretion, upgrade versions, install error corrections and apply patches to the System. Licensor shall use commercially reasonable efforts to avoid unscheduled downtime for Software maintenance.
Appears in 1 contract
Samples: Master Services Agreement