End of Life Support. Aptum may identify a Service or any part thereof as “End-of-Life” (each, an “EOL Product”) and require that the EOL Product be replaced by a service or component that is supported by Aptum and/or to migrate the Services as necessary so as to maintain the continuity of those Services for the remainder of the Term. Aptum has no obligation to continue to provide Services in respect of any EOL Product after the End-of-Life date notified to the Customer by Aptum; however, Aptum may, at its discretion, continue to provide Services in respect of the EOL Product subject to the following limitations:
End of Life Support. Samsung SDS may, at its sole discretion, declare any Product and/or Services to be end of life, or discontinue sale of any Product or provision of any Services, including but not limited to, technical support services (“End of Life”). In the event of any such End of Life, Samsung SDS shall give Customer at least ninety (90) days advance written notice thereof. 8. MISCELLANEOUS 8.1 FORCE MAJEURE Neither party shall be responsible for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; pandemic, electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions (including the denial or cancellation of any export, import or other license and permit); or other events outside the reasonable control of the obligated party. Both parties will use reasonable efforts to mitigate the effect of a force majeure event. If such event continues for more than thirty (30) days, either party may cancel unperformed Services and the affected Ordering Document upon written notice. This Section (Force Majeure) does not excuse either party’s obligation to take reasonable steps to follow its normal disaster recovery procedures or Customer’s obligation to pay for Products and Services ordered or delivered. 8.2 LANGUAGE Customer agrees that the English language has been elected to express the terms of the Customer Agreement and the English version shall be deemed to be the original. The English language Customer Agreement may be translated into other language for purpose of convenience, but in the event of a dispute between the English version and the translated version, the English version shall prevail. 7.4 As disposições que sobrevivem à rescisão ou expiração deste Acordo do Cliente incluem a Seção 6 (Confidencialidade) destes Termos Gerais, as Seções estabelecidas em um Anexo e outras que, por sua natureza, pretendem sobreviver. 7.5
End of Life Support. “End of Life” products are MOM Software products that are generally no longer distributed and supported by SISW and which are not covered by mainstream or Extended Support services. End of Life Support may be subject to an additional fee. If not otherwise specified, support is restricted to commercially reasonable efforts only. No Target Response Time shall apply to End of Life Incidents.
End of Life Support. HP shall provide Support for the current and previous Minor Versions of the current Major release. HP shall support the last Minor Version of a Major release for twenty-four (24) months from the date when a new Major Version becomes generally available. If HP discontinues Software and no later Version of same is commercially available from HP as an update under Support, provided that You have paid all applicable Support fees, HP shall provide support for twenty-four (24) months from the date of HP’s notice of such Software discontinuance."
End of Life Support. Supplier shall support Dot Hill’s provision of spare parts and provide root cause analysis (“RCA”) of failures of the Product(s) covered under this Second Award Letter for at least [***] after the last delivery of the Product(s), as further described in Attachment B and Attachment F to this Second Award Letter.
End of Life Support. Dot Hill End of Life (“Dot Hill EOL”) begins the day Dot Hill no longer makes the Product available to its customers. • After [***] following FCS of the Product, the Parties will initiate good faith negotiations regarding Dot Hill’s provisions for post-Dot Hill EOL support and replacement Product. Post-Dot Hill EOL support beyond the applicable warranty period, such as Product repair and RCA support, will be mutually agreed upon by the parties, and based on the then-current time-and-material costs for a period of at least [***] after the Dot Hill EOL. • For a period of [***] following shipment of last time buy of EOL product, Supplier will provide DOA support. Supplier will establish dedicated safety stock of new product to cover projected DOA requirements. • Dot Hill may purchase any residual safety stock at [***] following shipment of last time buy of EOL product. • Supplier will fill DOA RMAs with new replacement product as long as safety stock remains available. • If safety stock has been exhausted, then Supplier will accept DOAs on a return to factory basis for rework and return to Dot Hill in like new condition. • In the event that no safety stock remains available, and a DOA return is deemed non-recoverable, Dot Hill may [***]. • After Dot Hill EOL Supplier shall continue to provide replacement of defective parts [***] for the [***] following Dot Hill EOL.
End of Life Support. 3.1 Dot Hill End of Life (“Dot Hill EOL”) begins the day Dot Hill no longer makes the Product available to its customers.
End of Life Support. SevOne will notify Customer of SevOne’s intent to end-of-life any version of the Software. Provided Customer is current in its payment of Maintenance and Support Services fees, Customer is eligible to receive Maintenance and Support Services and critical fixes for a minimum period of eighteen (18) months after the date the Software was made available to Customer.
