Common use of Emergency Service Clause in Contracts

Emergency Service. If the covered product provides plumbing, heating or cooling or electrical services for Your Residential Property, and You sustain a failure of such product that renders Your Residential Property uninhabitable, repairs will commence within twenty-four (24) hours after You report the failure to Us and will be completed as soon as reasonably possible. In addition, We will provide a status report no later than three (3) calendar days after the report of the failure. The status report shall include: (i) a list of the required repairs or services, (ii) the reason causing repairs or services to extend beyond 3 days, including the status of parts required as part of the repair or service, and (iii) estimate of time to complete the repair or services. We will respond to Your inquiry no later than 1 business day after such inquiry is made. Please call 0-000-000-0000 to report such a loss. WAIT PERIOD - You may be subject to a waiting period, during which time You will not be eligible for a Service Call. Any applicable waiting period will be indicated in the Term section of this Service Agreement. Pursuant to Nevada law, arbitration is not mandatory. New Hampshire only: In the event You do not receive satisfaction under this Service Agreement, You may contact the New Hampshire Insurance Department at, 00 Xxxxx Xxxxx Xxxxxx, Xxxxx 00, Xxxxxxx, XX 00000, 603-271-2261. New Jersey only: Parts used for covered repairs may include non-original manufacturer’s parts. Refurbished and reconditioned parts will not be used. Conditions that existed prior to the Start Date are not covered. If You request cancellation of this Service Agreement within thirty (30) days of the Start Date and the refund is not paid or credited within forty-five (45) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. New Mexico only: If You request cancellation of this Service Agreement within thirty (30) days of the Start Date and the refund is not paid or credited within sixty (60) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. The Provider may cancel this Service Agreement within seventy (70) days from the Start Date for any reason. After seventy (70) days, the Provider may only cancel this Service Agreement for fraud, material misrepresentation, non-payment by You or a substantial breach of duties by You relating to the covered property or its use. If We cancel this Service Agreement, We shall mail a written notice to You at Your last known address at least fifteen (15) days before cancellation. New York only: If You request cancellation of this Service Agreement within thirty (30) days of the Start Date and the refund is not paid or credited within thirty (30) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. If We cancel this Service Agreement, We shall mail a written notice to You at Your last known address at least fifteen (15) days prior to cancellation. North Carolina only: We may cancel this Service Agreement only for non-payment of the purchase price of the Service Agreement or a direct violation of the Service Agreement by You. Oklahoma only: This is not an insurance contract. Coverage afforded under this Service Agreement is not guaranteed by the Oklahoma Insurance Guaranty Association. CANCELLATION - The cancellation section of this Service Agreement is deleted in its entirety and replaced with the following: If You cancel this Service Agreement within the first thirty (30) days and no Service Call has been authorized or paid within the first thirty (30) days, We will refund the entire Service Agreement fee. If You cancel this Service Agreement after the first thirty (30) days, or have made a Service Call within the first thirty (30) days, return of the Service Agreement fee shall be based upon ninety percent (90%) of the unearned pro-rata Service Agreement fee less the actual cost of any claims paid by Us. If We cancel this Service Agreement, return of the Service Agreement fee shall hereunder. Should certain terms or conditions in this Service Agreement be held to be invalid or unenforceable, the remainder of the terms and conditions in this Service Agreement shall remain valid. TRANSFER: This Service Agreement is not transferable by You.

Emergency Service. If the covered product provides plumbing, heating or cooling or electrical services for Your Residential Property, and You sustain a failure of such product that renders Your Residential Property uninhabitable, repairs will commence within twenty-four (24) hours after You report the failure to Us HomeServe and will be completed as soon as reasonably possible. In addition, We HomeServe will provide a status report no later than three (3) calendar days after the report of the failure. A status report will also be provided to the Nevada Insurance Commissioner by electronic mail at xxxxxxxxx@xxx.xx.xxx no later than three (3) calendar days after You report the failure. The status report reports shall include: (i) a list of the required repairs or services, (ii) the reason causing repairs or services to extend beyond 3 three (3) days, including the status of parts required as part of the repair or service, and (iii) estimate of time to complete the repair or services. We will respond to Your inquiry no later than 1 one (1) business day after such inquiry is made. Please call 0-0- 000-000-0000 to report such a lossfailure. If You are not satisfied with the manner in which HomeServe is handling Your claim, You may contact the Nevada Division of Insurance at (000) 000-0000. WAIT PERIOD - You may be subject to a waiting period, during which time You will not be eligible for able to make a Service Call. Any applicable waiting period will be indicated in the Term section of this Service Agreement. Pursuant If there is an arbitration section, pursuant to Nevada law, arbitration is not mandatory. New Hampshire only: In the event If You do not receive satisfaction under this Service Agreement, You may contact the New Hampshire Insurance Department at, 00 Xxxxx Xxxxx Xxxxxx, Xxxxx 00, Xxxxxxx, XX 00000, 603-271-271- 2261. Any arbitration or dispute resolution is subject to and will not impede Your rights under New Hampshire RSA 542. New Jersey only: The following shall be added at the top of the Service Agreement, immediately before the parties section: “PLEASE READ THE FOLLOWING TERMS CAREFULLY AS THEY MAY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO A TRIAL BY JURY”. Exclusion number 2 in the “What’s Not Covered” section shall be revised to read as follows: “To the fullest extent permitted by applicable law, consequential, incidental, or punitive damages arising from conducting repair work or as a result of the covered repair; for example, damages necessary to reasonably access the repair area;”. The last sentence of the “Covered Repairs” section shall be replaced with the following: “To the fullest extent permitted by applicable law, We disclaim any and all statutory or common law warranties (whether express or implied) other than Our covered repair guarantee.” The last sentence of the “Our Liability” section shall be deleted in its entirety. Sub-section E of the “Arbitration” section (if there is one) shall be deleted in its entirety. Parts used for covered repairs may include non-original manufacturer’s parts. Refurbished and reconditioned parts will not be used. Conditions that existed prior to the Start Date are not covered. If You request cancellation of this Service Agreement cancel within thirty (30) days of the Start Date and the refund is not paid or credited within forty-five (45) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. For repairs conducted by HomeServe USA Energy Services, LLC., the following information applies: HomeServe USA Energy Services, LLC operates in NJ under HIC License No. 13VH05495400. New Mexico only: If You request cancellation of this Service Agreement cancel within thirty (30) days of the Start Date and the refund is not paid or credited within sixty (60) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. The Provider We may cancel this Service Agreement within seventy (70) days from the Start Date for any reason. After seventy (70) days, the Provider We may only cancel this Service Agreement for fraud, material misrepresentation, non-payment by You or a substantial breach of duties by You relating to the covered property Property or its use. If We cancel this Service AgreementYou have any concerns regarding the handling of Your claim, We shall mail a written notice to You may contact the Office of Superintendent of lnsurance at Your last known address at least fifteen (15) days before cancellation000-000-0000. New York only: If You request cancellation of this Service Agreement cancel within thirty (30) days of the Start Date and the refund is not paid or credited within thirty (30) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. If We cancel this Service AgreementRepairs are performed by licensed contractors. HomeServe operates in Nassau County under HIC License Numbers X00000000 and H17802201. For repairs conducted by HomeServe USA Energy Services, We shall mail LLC., the following information applies: HomeServe USA Energy Services, LLC operates in Nassau County under HIC License Nos. H36015000 & H36015001. It operates in NYC under HIC License No. 1464692-DCA. It operates in Suffolk County under contractor License Nos. 51571-RE, 51572-RE, 51573-RP, 51574-RP & 52362-H held by Xxxxx Xxxx. Where required by law, a written notice to You at Your last known address at least fifteen (15) days prior to cancellationlocal licensed contractor will handle certain portions of the work. North Carolina only: We may cancel this Service Agreement only for non-payment of the purchase price of the Service Agreement Price or a direct violation of the Service Agreement by You. Oklahoma only: This is not an insurance contract. Coverage afforded under this Service Agreement is not guaranteed by the Oklahoma Insurance Guaranty Association. CANCELLATION - The cancellation section of this Service Agreement is deleted in its entirety and replaced with the following: If You cancel this it will be effective immediately. Oregon only: HomeServe’s Oregon Construction Contractors Board License No. is 205843. AMT’s Oregon Construction Contractors Board License No. is 208973. If Your Service Agreement within the first thirty (30) days and no Service Call has been authorized or paid within the first thirty (30) dayscontains an arbitration section, We will refund the entire Service Agreement fee. If You cancel this Service Agreement after the first thirty (30) days, or have made a Service Call within the first thirty (30) days, return it does not apply to residents of the Service Agreement fee shall be based upon ninety percent (90%) of the unearned pro-rata Service Agreement fee less the actual cost of any claims paid by Us. If We cancel this Service Agreement, return of the Service Agreement fee shall hereunder. Should certain terms or conditions in this Service Agreement be held to be invalid or unenforceable, the remainder of the terms and conditions in this Service Agreement shall remain valid. TRANSFER: This Service Agreement is not transferable by YouOregon.

Emergency Service. If the covered product provides plumbing, heating or cooling or electrical services for Your Residential Property, and You sustain a failure of such product that renders Your Residential Property uninhabitable, repairs will commence within twenty-four (24) hours after You report the failure to Us HomeServe and will be completed as soon as reasonably possible. In addition, We HomeServe will provide a status report no later than three (3) calendar days after the report of the failure. A status report will also be provided to the Nevada Insurance Commissioner by electronic mail at xxxxxxxxx@xxx.xx.xxx no later than three (3) calendar days after You report the failure. The status report reports shall include: (i) a list of the required repairs or services, (ii) the reason causing repairs or services to extend beyond 3 three (3) days, including the status of parts required as part of the repair or service, and (iii) estimate of time to complete the repair or services. We will respond to Your inquiry no later than 1 one (1) business day after such inquiry is made. Please call 0-000-000-0000 to report such a lossfailure. If You are not satisfied with the manner in which HomeServe is handling Your claim, You may contact the Nevada Division of Insurance at (000) 000-0000. WAIT PERIOD - You may be subject to a waiting period, during which time You will not be eligible for able to make a Service Call. Any applicable waiting period will be indicated in the Term section of this Service Agreement. Pursuant If there is an arbitration section, pursuant to Nevada law, arbitration is not mandatory. New Hampshire only: In the event If You do not receive satisfaction under this Service Agreement, You may contact the New Hampshire Insurance Department at, 00 Xxxxx Xxxxx Xxxxxx, Xxxxx 00, Xxxxxxx, XX 00000, 603-271-271- 2261. Any arbitration or dispute resolution is subject to and will not impede Your rights under New Hampshire RSA 542. New Jersey only: The following shall be added at the top of the Service Agreement, immediately before the parties section: “PLEASE READ THE FOLLOWING TERMS CAREFULLY AS THEY MAY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO A TRIAL BY JURY”. Exclusion number 5 in the “General Exclusions” section shall be revised to read as follows: “To the fullest extent permitted by applicable law, Excluded Damages (see “Our Liability” below) which include, for example, damages necessary to reasonably access the repair area or damage to other items as a result of a failed Appliance, System and/or Add-on.”. The last sentence of the “Covered Repairs” section shall be replaced with the following: “To the fullest extent permitted by applicable law, We disclaim any and all statutory or common law warranties (whether express or implied) other than Our covered repair guarantee.” The last sentence of the “Our Liability” section shall be deleted in its entirety. Sub-section E of the “Arbitration” section (if there is one) shall be deleted in its entirety. Parts used for covered repairs may include non-original manufacturer’s parts. Refurbished and reconditioned parts will not be used. Conditions that existed prior to the Start Date are not covered. If You request cancellation of this Service Agreement cancel within thirty (30) days of the Start Date and the refund is not paid or credited within forty-five (45) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. For repairs conducted by HomeServe USA Energy Services, LLC., the following information applies: HomeServe USA Energy Services, LLC operates in NJ under HIC License No. 13VH05495400. New Mexico only: If You request cancellation The Provider of this Service Agreement is TWG Home Warranty Services, Inc. 000 Xxxx Xxxxxxx Xxxx., 8th Floor, Chicago, IL 60604. If You cancel within thirty (30) days of the Start Date and the refund is not paid or credited within sixty (60) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. The Provider We may cancel this Service Agreement within seventy (70) days from the Start Date for any reason. After seventy (70) days, the Provider We may only cancel this Service Agreement for fraud, material misrepresentation, non-payment by You or a substantial breach of duties by You relating to the covered property Property or its use. If We cancel this Service AgreementYou have any concerns regarding the handling of Your claim, We shall mail a written notice to You may contact the Office of Superintendent of lnsurance at Your last known address at least fifteen (15) days before cancellation000-000-0000. New York only: If You request cancellation of this Service Agreement cancel within thirty (30) days of the Start Date and the refund is not paid or credited within thirty (30) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. If We cancel this Service Agreement, We shall mail a written notice to You at Your last known address at least fifteen (15) days prior to cancellationRepairs are performed by licensed contractors. North Carolina only: We may cancel this Service Agreement only for non-payment of the purchase price of the Service Agreement Price or a direct violation of the Service Agreement by You. Oklahoma If You cancel it will be effective immediately. Oregon only: This is not an insurance contract. Coverage afforded under this Service Agreement is not guaranteed by the Oklahoma Insurance Guaranty Association. CANCELLATION - The cancellation section Provider of this Service Agreement is deleted in its entirety and replaced with the following: North American Warranty of Illinois, Inc., 000 Xxxx Xxxxxxx Xxxx., 8th Floor, Chicago, IL 60604, 0-000-000-0000 (License No. 206174). HomeServe’s Oregon Construction Contractors Board License No. is 205843. If You cancel this Your Service Agreement within the first thirty (30) days and no Service Call has been authorized or paid within the first thirty (30) dayscontains an arbitration section, We will refund the entire Service Agreement fee. If You cancel this Service Agreement after the first thirty (30) days, or have made a Service Call within the first thirty (30) days, return it does not apply to residents of the Service Agreement fee shall be based upon ninety percent (90%) of the unearned pro-rata Service Agreement fee less the actual cost of any claims paid by Us. If We cancel this Service Agreement, return of the Service Agreement fee shall hereunder. Should certain terms or conditions in this Service Agreement be held to be invalid or unenforceable, the remainder of the terms and conditions in this Service Agreement shall remain valid. TRANSFER: This Service Agreement is not transferable by YouOregon.

Emergency Service. If the covered product provides plumbing, heating or cooling or electrical services for Your Residential Property, and You sustain a failure of such product that renders Your Residential Property uninhabitable, repairs will commence within twenty-four (24) hours after You report the failure to Us HomeServe and will be completed as soon as reasonably possible. In addition, We HomeServe will provide a status report no later than three (3) calendar days after the report of the failure. A status report will also be provided to the Nevada Insurance Commissioner by electronic mail at xxxxxxxxx@xxx.xx.xxx no later than three (3) calendar days after You report the failure. The status report reports shall include: (i) a list of the required repairs or services, (ii) the reason causing repairs or services to extend beyond 3 three (3) days, including the status of parts required as part of the repair or service, and (iii) estimate of time to complete the repair or services. We will respond to Your inquiry no later than 1 one (1) business day after such inquiry is made. Please call 0-000-000-0000 to report such a lossfailure. If You are not satisfied with the manner in which HomeServe is handling Your claim, You may contact the Nevada Division of Insurance at (000) 000-0000. WAIT PERIOD - You may be subject to a waiting period, during which time You will not be eligible for able to make a Service Call. Any applicable waiting period will be indicated in the Term section of this Service Agreement. Pursuant If there is an arbitration section, pursuant to Nevada law, arbitration is not mandatory. New Hampshire only: In the event If You do not receive satisfaction under this Service Agreement, You may contact the New Hampshire Insurance Department at, 00 Xxxxx Xxxxx Xxxxxx, Xxxxx 00, Xxxxxxx, XX 00000, 603-271-271- 2261. Any arbitration or dispute resolution is subject to and will not impede Your rights under New Hampshire RSA 542. New Jersey only: The following shall be added at the top of the Service Agreement, immediately before the parties section: “PLEASE READ THE FOLLOWING TERMS CAREFULLY AS THEY MAY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO A TRIAL BY JURY”. Exclusion number 2 in the “What’s Not Covered” section shall be revised to read as follows: “To the fullest extent permitted by applicable law, consequential, incidental, or punitive damages arising from conducting repair work or as a result of the covered repair; for example, damages necessary to reasonably access the repair area;”. The last sentence of the “Covered Repairs” section shall be replaced with the following: “To the fullest extent permitted by applicable law, We disclaim any and all statutory or common law warranties (whether express or implied) other than Our covered repair guarantee.” The last sentence of the “Our Liability” section shall be deleted in its entirety. Sub-section E of the “Arbitration” section (if there is one) shall be deleted in its entirety. Parts used for covered repairs may include non-original manufacturer’s parts. Refurbished and reconditioned parts will not be used. Conditions that existed prior to the Start Date are not covered. If You request cancellation of this Service Agreement cancel within thirty (30) days of the Start Date and the refund is not paid or credited within forty-five (45) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. For repairs conducted by HomeServe USA Energy Services, LLC., the following information applies: HomeServe USA Energy Services, LLC operates in NJ under HIC License No. 13VH05495400. New Mexico only: If You request cancellation The Provider of this Service Agreement is TWG Home Warranty Services, Inc. 000 Xxxx Xxxxxxx Xxxx., 8th Floor, Chicago, IL 60604. If You cancel within thirty (30) days of the Start Date and the refund is not paid or credited within sixty (60) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. The Provider We may cancel this Service Agreement within seventy (70) days from the Start Date for any reason. After seventy (70) days, the Provider We may only cancel this Service Agreement for fraud, material misrepresentation, non-payment by You or a substantial breach of duties by You relating to the covered property Property or its use. If We cancel this Service AgreementYou have any concerns regarding the handling of Your claim, We shall mail a written notice to You may contact the Office of Superintendent of lnsurance at Your last known address at least fifteen (15) days before cancellation000-000-0000. New York only: If You request cancellation of this Service Agreement cancel within thirty (30) days of the Start Date and the refund is not paid or credited within thirty (30) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. If We cancel this Service Agreement, We shall mail a written notice to You at Your last known address at least fifteen (15) days prior to cancellation. North Carolina only: We may cancel this Service Agreement only for non-payment of the purchase price of the Service Agreement or a direct violation of the Service Agreement Repairs are performed by You. Oklahoma only: This is not an insurance contract. Coverage afforded under this Service Agreement is not guaranteed by the Oklahoma Insurance Guaranty Association. CANCELLATION - The cancellation section of this Service Agreement is deleted in its entirety and replaced with the following: If You cancel this Service Agreement within the first thirty (30) days and no Service Call has been authorized or paid within the first thirty (30) days, We will refund the entire Service Agreement fee. If You cancel this Service Agreement after the first thirty (30) days, or have made a Service Call within the first thirty (30) days, return of the Service Agreement fee shall be based upon ninety percent (90%) of the unearned pro-rata Service Agreement fee less the actual cost of any claims paid by Us. If We cancel this Service Agreement, return of the Service Agreement fee shall hereunder. Should certain terms or conditions in this Service Agreement be held to be invalid or unenforceable, the remainder of the terms and conditions in this Service Agreement shall remain valid. TRANSFER: This Service Agreement is not transferable by Youlicensed contractors.

Emergency Service. If the covered product provides plumbing, heating or cooling or electrical services for Your Residential Property, and You sustain a failure of such product that renders Your Residential Property uninhabitable, repairs will commence within twenty-four (24) hours after You report the failure to Us HomeServe and will be completed as soon as reasonably possible. In addition, We HomeServe will provide a status report no later than three (3) calendar days after the report of the failure. A status report will also be provided to the Nevada Insurance Commissioner by electronic mail at xxxxxxxxx@xxx.xx.xxx no later than three (3) calendar days after You report the failure. The status report reports shall include: (i) a list of the required repairs or services, (ii) the reason causing repairs or services to extend beyond 3 three (3) days, including the status of parts required as part of the repair or service, and (iii) estimate of time to complete the repair or services. We will respond to Your inquiry no later than 1 one (1) business day after such inquiry is made. Please call 0-000-000-0000 to report such a lossfailure. If You are not satisfied with the manner in which HomeServe is handling Your claim, You may contact the Nevada Division of Insurance at (000) 000-0000. WAIT PERIOD - You may be subject to a waiting period, during which time You will not be eligible for able to make a Service Call. Any applicable waiting period will be indicated in the Term section of this Service Agreement. Pursuant If there is an arbitration section, pursuant to Nevada law, arbitration is not mandatory. New Hampshire only: In the event If You do not receive satisfaction under this Service Agreement, You may contact the New Hampshire Insurance Department at, 00 Xxxxx Xxxxx Xxxxxx, Xxxxx 00, Xxxxxxx, XX 00000, 603-271-271- 2261. Any arbitration or dispute resolution is subject to and will not impede Your rights under New Hampshire RSA 542. New Jersey only: The following shall be added at the top of the Service Agreement, immediately before the parties section: “PLEASE READ THE FOLLOWING TERMS CAREFULLY AS THEY MAY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO A TRIAL BY JURY”. Exclusion number 2 in the “What’s Not Covered” section shall be revised to read as follows: “To the fullest extent permitted by applicable law, consequential, incidental, or punitive damages arising from conducting repair work or as a result of the covered repair; for example, damages necessary to reasonably access the repair area;”. The last sentence of the “Covered Repairs” section shall be replaced with the following: “To the fullest extent permitted by applicable law, We disclaim any and all statutory or common law warranties (whether express or implied) other than Our covered repair guarantee.” The last sentence of the “Our Liability” section shall be deleted in its entirety. Sub-section E of the “Arbitration” section (if there is one) shall be deleted in its entirety. Parts used for covered repairs may include non-original manufacturer’s parts. Refurbished and reconditioned parts will not be used. Conditions that existed prior to the Start Date are not covered. If You request cancellation of this Service Agreement cancel within thirty (30) days of the Start Date and the refund is not paid or credited within forty-five (45) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. For repairs conducted by HomeServe USA Energy Services, LLC., the following information applies: HomeServe USA Energy Services, LLC operates in NJ under HIC License No. 13VH05495400. New Mexico only: If You request cancellation The Provider of this Service Agreement is TWG Home Warranty Services, Inc. 000 Xxxx Xxxxxxx Xxxx., 8th Floor, Chicago, IL 60604. If You cancel within thirty (30) days of the Start Date and the refund is not paid or credited within sixty (60) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. The Provider We may cancel this Service Agreement within seventy (70) days from the Start Date for any reason. After seventy (70) days, the Provider We may only cancel this Service Agreement for fraud, material misrepresentation, non-payment by You or a substantial breach of duties by You relating to the covered property Property or its use. If We cancel this Service AgreementYou have any concerns regarding the handling of Your claim, We shall mail a written notice to You may contact the Office of Superintendent of lnsurance at Your last known address at least fifteen (15) days before cancellation. New York only: If You request cancellation of this Service Agreement within thirty (30) days of the Start Date and the refund is not paid or credited within thirty (30) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. If We cancel this Service Agreement, We shall mail a written notice to You at Your last known address at least fifteen (15) days prior to cancellation. North Carolina only: We may cancel this Service Agreement only for non000-payment of the purchase price of the Service Agreement or a direct violation of the Service Agreement by You. Oklahoma only: This is not an insurance contract. Coverage afforded under this Service Agreement is not guaranteed by the Oklahoma Insurance Guaranty Association. CANCELLATION - The cancellation section of this Service Agreement is deleted in its entirety and replaced with the following: If You cancel this Service Agreement within the first thirty (30) days and no Service Call has been authorized or paid within the first thirty (30) days, We will refund the entire Service Agreement fee. If You cancel this Service Agreement after the first thirty (30) days, or have made a Service Call within the first thirty (30) days, return of the Service Agreement fee shall be based upon ninety percent (90%) of the unearned pro000-rata Service Agreement fee less the actual cost of any claims paid by Us. If We cancel this Service Agreement, return of the Service Agreement fee shall hereunder. Should certain terms or conditions in this Service Agreement be held to be invalid or unenforceable, the remainder of the terms and conditions in this Service Agreement shall remain valid. TRANSFER: This Service Agreement is not transferable by You0000.

Emergency Service. If the covered product provides plumbing, heating or cooling or electrical services for Your Residential Property, and You sustain a failure of such product that renders Your Residential Property uninhabitable, repairs will commence within twenty-four (24) hours after You report the failure to Us HomeServe and will be completed as soon as reasonably possible. In addition, We HomeServe will provide a status report no later than three (3) calendar days after the report of the failure. A status report will also be provided to the Nevada Insurance Commissioner by electronic mail at xxxxxxxxx@xxx.xx.xxx no later than three (3) calendar days after You report the failure. The status report reports shall include: (i) a list of the required repairs or services, (ii) the reason causing repairs or services to extend beyond 3 three (3) days, including the status of parts required as part of the repair or service, and (iii) estimate of time to complete the repair or services. We will respond to Your inquiry no later than 1 one (1) business day after such inquiry is made. Please call 01-000-877- 000-0000 to report such a lossfailure. If You are not satisfied with the manner in which HomeServe is handling Your claim, You may contact the Nevada Division of Insurance at (000) 000-0000. WAIT PERIOD - You may be subject to a waiting period, during which time You will not be eligible for able to make a Service Call. Any applicable waiting period will be indicated in the Term section of this Service Agreement. Pursuant If there is an arbitration section, pursuant to Nevada law, arbitration is not mandatory. New Hampshire only: In the event If You do not receive satisfaction under this Service Agreement, You may contact the New Hampshire Insurance Department at, 00 Xxxxx Xxxxx Xxxxxx, Xxxxx 00, Xxxxxxx, XX 00000, 603-271-271- 2261. New Jersey only: Parts used for covered repairs may include non-original manufacturer’s parts. Refurbished and reconditioned parts will not be used. Conditions that existed prior to the Start Date are not covered. If You request cancellation of this Service Agreement cancel within thirty (30) days of the Start Date and the refund is not paid or credited within forty-five (45) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. New Mexico only: If You request cancellation The Provider of this Service Agreement is TWG Home Warranty Services, Inc. 000 Xxxx Xxxxxxx Xxxx., 8th Floor, Chicago, IL 60604. If You cancel within thirty (30) days of the Start Date and the refund is not paid or credited within sixty (60) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. The Provider We may cancel this Service Agreement within seventy (70) days from the Start Date for any reason. After seventy (70) days, the Provider We may only cancel this Service Agreement for fraud, material misrepresentation, non-payment by You or a substantial breach of duties by You relating to the covered property Property or its use. If We cancel this Service AgreementYou have any concerns regarding the handling of Your claim, We shall mail a written notice to You may contact the Office of Superintendent of lnsurance at Your last known address at least fifteen (15) days before cancellation000-000-0000. New York only: If You request cancellation of this Service Agreement cancel within thirty (30) days of the Start Date and the refund is not paid or credited within thirty (30) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. If We cancel this Service Agreement, We shall mail a written notice to You at Your last known address at least fifteen (15) days prior to cancellation. North Carolina only: We may cancel this Service Agreement only for non-payment of the purchase price of the Service Agreement Price or a direct violation of the Service Agreement by You. Oklahoma If You cancel it will be effective immediately. Oregon only: This is not an insurance contract. Coverage afforded under this Service Agreement is not guaranteed by the Oklahoma Insurance Guaranty Association. CANCELLATION - The cancellation section Provider of this Service Agreement is deleted in its entirety and replaced with the following: North American Warranty of Illinois, Inc., 000 Xxxx Xxxxxxx Xxxx., 8th Floor, Chicago, IL 60604, 0-000-000-0000 (License No. 206174). HomeServe’s Oregon Construction Contractors Board License No. is 205843. If You cancel this Your Service Agreement within the first thirty (30) days and no Service Call has been authorized or paid within the first thirty (30) dayscontains an arbitration section, We will refund the entire Service Agreement fee. If You cancel this Service Agreement after the first thirty (30) days, or have made a Service Call within the first thirty (30) days, return it does not apply to residents of the Service Agreement fee shall be based upon ninety percent (90%) of the unearned pro-rata Service Agreement fee less the actual cost of any claims paid by Us. If We cancel this Service Agreement, return of the Service Agreement fee shall hereunder. Should certain terms or conditions in this Service Agreement be held to be invalid or unenforceable, the remainder of the terms and conditions in this Service Agreement shall remain valid. TRANSFER: This Service Agreement is not transferable by YouOregon.

Emergency Service. If the covered product provides plumbing, heating or cooling or electrical services for Your Residential Property, and You sustain a failure of such product that renders Your Residential Property uninhabitable, repairs will commence within twenty-four (24) hours after You report the failure to Us and will be completed as soon as reasonably possible. In addition, We will provide a status report no later than three (3) calendar days after the report of the failure. A status report will also be provided to the Nevada Insurance Commissioner by electronic mail at xxxxxxxxx@xxx.xx.xxx no later than three (3) calendar days after You report the failure. The status report reports shall include: (i) a list of the required repairs or services, (ii) the reason causing repairs or services to extend beyond 3 days, including the status of parts required as part of the repair or service, and (iii) estimate of time to complete the repair or services. We will respond to Your inquiry no later than 1 one (1) business day after such inquiry is made. Please call 0-000-000-0000 to report such a loss. If You are not satisfied with the manner in which We are handling Your claim, You may contact the Nevada Division of Insurance at (000) 000-0000. WAIT PERIOD - You may be subject to a waiting period, during which time You will not be eligible for a Service Call. Any applicable waiting period will be indicated in the Term section of this Service Agreement. Pursuant If there is an arbitration insert, pursuant to Nevada law, arbitration is not mandatory. New Hampshire only: In the event You do not receive satisfaction under this Service Agreement, You may contact the New Hampshire Insurance Department at, 00 Xxxxx Xxxxx Xxxxxx, Xxxxx 00, Xxxxxxx, XX 00000, 603000-271000-22610000. New Jersey only: Parts used for covered repairs may include non-original manufacturer’s parts. Refurbished and reconditioned parts will not be used. Conditions that existed prior to the Start Date are not covered. If You request cancellation of this Service Agreement within thirty (30) days of the Start Date and the refund is not paid or credited within forty-five (45) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. New Mexico only: The Provider of this Service Agreement is TWG Home Warranty Services, Inc. 000 Xxxx Xxxxxxx Xxxx., Chicago, IL 60604. If You request cancellation of this Service Agreement within thirty (30) days of the Start Date and the refund is not paid or credited within sixty (60) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. The Provider may cancel this Service Agreement within seventy (70) days from the Start Date for any reason. After seventy (70) days, the Provider may only cancel this Service Agreement for fraud, material misrepresentation, non-payment by You or a substantial breach of duties by You relating to the covered property or its use. If We cancel this Service Agreement, We shall mail a written notice to You at Your last known address at least fifteen (15) days before cancellation. New York only: If You request cancellation of this Service Agreement within thirty (30) days of the Start Date and the refund is not paid or credited within thirty (30) days of the date of cancellation, a ten percent (10%) penalty will be added to the refund for every thirty (30) days the refund is not paid. If We cancel this Service Agreement, We shall mail a written notice to You at Your last known address at least fifteen (15) days prior to cancellation. North Carolina only: We may cancel this Service Agreement only for non-payment of the purchase price of the Service Agreement or a direct violation of the Service Agreement by You. Oklahoma only: This is not an insurance contract. Coverage afforded under this Service Agreement is not guaranteed by the Oklahoma Insurance Guaranty Association. CANCELLATION - The cancellation section of this Service Agreement is deleted in its entirety and replaced with the following: If You cancel this Service Agreement within the first thirty (30) days and no Service Call has been authorized or paid within the first thirty (30) days, We will refund the entire Service Agreement fee. If You cancel this Service Agreement after the first thirty (30) days, or have made a Service Call within the first thirty (30) days, return of the Service Agreement fee shall be based upon ninety percent (90%) of the unearned pro-rata Service Agreement fee less the actual cost of any claims paid by Us. If We cancel this Service Agreement, return of the Service Agreement fee shall hereunder. Should certain terms or conditions in this be based upon one hundred percent (100%) of unearned pro-rata Service Agreement be held to be invalid or unenforceable, fee less the remainder actual cost of the terms and conditions in this Service Agreement shall remain valid. TRANSFER: This Service Agreement is not transferable any claims paid by YouUs.