Common use of Electronic Services Clause in Contracts

Electronic Services. To the extent that electronic services are available, Licensee may electronically access, at no charge, Support services which will be available twenty four (24) hours a day, seven (7) days per week. Such electronic services may include, but are not limited to: incident submission, case management and Product Releases.

Electronic Services. To the extent that electronic services are available, Licensee may electronically access, at no charge, Support services which will be available twenty four (24) hours a day, seven (7) days per week. Such electronic services may include, but are not limited to: incident submissionuser forums, case management Product-specific information, hints and tips; bug fix retrieval via the Internet or World Wide Web access; Product Releasesmaintenance and demonstration code retrieval via a WAN-accessible FTP server; and access to a problem resolution database via the Licensor customer support system.

Electronic Services. To the extent that electronic services are available, Licensee may electronically access, at no charge, Support services which will be available twenty four (24) hours a day, seven (7) days per week. Such electronic services may include, but are not limited to: incident submissionuser forums, case management Product documentation, hints and tips; Product Releasesmaintenance and demonstration code.

Electronic Services. To the extent that electronic services are available, Licensee may electronically access, at no charge, Support services which will be available twenty four (24) hours a day, seven (7) days per week. Such electronic services may include, but are not limited to: incident submissionuser forums, case management Product- specific information, hints and tips; bug fix retrieval via the Internet or World Wide Web access; Product Releasesmaintenance and demonstration code retrieval via a WAN- accessible FTP server; and access to a problem resolution database via the Licensor customer support system.