Direct Consultation. Direct Consultation is defined as Customer-initiated contact directly to NAVITAIRE revenue accounting research & development personnel, thereby bypassing the NAVITAIRE Support Centre. The rates for Direct Consultation will also apply to any Customer issue which requires NAVITAIRE research & development personnel assistance that is not related to the resolution of a System Error. (Examples of this might include assistance with Customer’s non-standard data extracts or data queries, etc.) Direct Consultation will be invoiced at the applicable rate described in this Exhibit.
Direct Consultation. If the Unscheduled Maintenance will affect any Required Minimum Instream Flow, LIP Flow, or Normal Reservoir Operating Range, the Licensee will consult with NCDENR, NCWRC, PE, USFWS as soon as possible after the unscheduled maintenance begins, but no longer than 10 days afterwards. If the Unscheduled Maintenance is expected to result in a drawdown of any of the Project reservoirs below the Critical Reservoir Water Elevation, the Licensee will consult with the NCSHPO. The Licensee will notify FERC after consultation with agencies. The Licensee will consider options suggested by the identified agencies and organizations that could lessen the impact of the maintenance.
Direct Consultation. If the Scheduled Maintenance cannot avoid impacting Required Minimum Instream Flows from the Project, the Licensee will consult with NCDENR, NCWRC, PE, and USFWS, as soon as approximate maintenance schedule dates are determined, but at least 10 days prior to beginning the maintenance. The Licensee will notify FERC after consultation with the agencies. The Licensee will consider options suggested by the identified agencies and organizations that could lessen the impact of the maintenance.
Direct Consultation. If the Unscheduled Maintenance cannot avoid impacting Required Minimum Instream Flows or LIP Flows, the Licensee will consult with NCDENR, NCWRC, PE, USFWS as soon as possible after the Unscheduled Maintenance begins, but no longer than 10 days afterwards. The Licensee will notify FERC after consultation with agencies. The Licensee will consider options suggested by the identified agencies and organizations that could lessen the impact of the maintenance.
Direct Consultation. The Licensee will consult with NCDENR, NCWRC, PE, and USFWS as soon as possible following a deviation from license conditions for voltage or capacity emergency reasons. The Licensee will consult with downstream water users if they are affected by the Voltage and Capacity Emergency through reduction of the Required Minimum Instream Flow or LIP Flow to the Critical Flow. If the voltage or capacity emergency is expected to result in a drawdown of any of the Project reservoirs below the Critical Water Elevation, the Licensee will consult with NCSHPO. The Licensee will notify FERC after consultation with agencies. If the emergency requires a reservoir drawdown below the Critical Reservoir Water Elevation the Licensee will notify the owner of any Large Intakes located on the reservoir of the nature of the emergency and the anticipated drawdown schedule. The Licensee will consider options suggested by the identified agencies and organizations that could lessen the impact of the emergency.
Direct Consultation. If the Planned Drawdown will cause the reservoir to be out of the Normal Reservoir Operating Range, the Licensee will consult with NCDENR, NCWRC, PE, and USFWS as soon as approximate dates of a planned drawdown are determined, but at least 10 days prior to beginning the drawdown. If the Planned Drawdown is expected to draw the reservoir below the Critical Reservoir Water Elevation, the Licensee will consult with NCSHPO. If the Planned Drawdown is expected to go below the Critical Reservoir Water Elevation (as defined in the LIP), the Licensee will consult with the owners of any Large Intakes located on the reservoir. The Licensee will notify FERC after consultation with agencies. The licensee will consider options suggested by the identified agencies and organizations that could lessen the impact of the drawdown.
Direct Consultation. If the Unplanned Drawdown cannot avoid impacting Required Minimum Instream Flows or LIP Flows, the Licensee will consult with NCDENR, NCWRC, PE, and USFWS as soon as possible, but no longer than 10 days afterwards. The Licensee will notify FERC after consultation with agencies. The Licensee will consider options suggested by the identified agencies and organizations that could lessen the impact of the drawdown.
Direct Consultation. Direct Consultation" is defined as Customer initiated contact directly to OPEN SKIES research & development personnel, thereby bypassing the OPEN SKIES Response Center. Direct Consultation will be invoiced at the rate described in Exhibit B.
