Customer Service & Payment Options Sample Clauses

Customer Service & Payment Options. The City strongly believes in customer service and expects administrative and enforcement personnel to treat the public in a courteous, helpful and professional manner.‌ • Enforcement action is to be carried out in a uniform and impartial manner. Contractor shall not directly or indirectly give any preferential treatment to any person or entity in the performance of enforcement duties. • Contractor shall operate in compliance with the Bend Municipal Code, Title VI, Vehicles and Traffic attached as Exhibit “C” and Parking Enforcement Policies, which may be amended from time to time by the City. • Contractor will maintain and full-time onsite manager Monday – Friday eight (8) hours per day to manage all aspects of the administration of this contract. On-site manager will have prior experience with on and off-street parking enforcement and prior experience managing a municipal contract. • Contractor will maintain a parking management office within the Downtown Parking District and centrally located within the Downtown shopping district. The office will be open for a minimum of nine (9) hours per day. Payment options will be clearly posted. • It is the sole responsibility of the Contractor to locate and lease this office space at their expense. The City owns a small office in the parking structure that may be leased at market rate by the Contractor if desired. The conditions of the lease would be negotiated outside of the Parking Enforcement Contract. • Contractor will provide electronic payment options.
Sample 1
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Related to Customer Service & Payment Options

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Service Payments Subject to the direction and control of the Board of Trustees as set forth in the Plan, the Fund shall make Service Payments to Qualified Recipients pursuant to instructions by the Distributor, either directly to the Distributor or, as instructed, through the Distributor or shareholder servicing agent to other Qualified Recipients. The amounts, sources and purposes of the Service Payments shall be subject to the restrictions set forth in the Plan. To the extent that Service Payments are made directly to the Distributor, the Distributor acknowledges that such payments are intended as compensation for the Distributor’s services as contemplated by the Plan and undertakes to provide such services. Part III

  • Service Pay ‌ All regular employees who have completed five (5) years continuous service with the Employer shall receive service pay at the rate of ten cents (10c/ ) per calendar- day; and an additional ten cents (10c/ ) per calendar-day on completion of each additional five (5) years of service.

  • CUSTOMER SERVICE ACCESS The Competitive Supplier agrees to provide, or cause to be provided, certain customer services to Participating Consumers. Such services shall be reasonably accessible to all Participating Consumers, shall be available during normal working hours, shall allow Participating Consumers to transact business they may have with the Competitive Supplier, and shall serve as a communications liaison among the Competitive Supplier, the Town, and the Local Distributor. A toll-free telephone number will be established by Competitive Supplier and be available for Participating Consumers to contact Competitive Supplier during normal business hours (9:00 A.M. - 5:00 P.M. Eastern Standard Time, Monday through Friday) to resolve concerns, answer questions and transact business with respect to the service received from Competitive Supplier. The Town will post program-related information on the Town’s website which will be available to Participating Consumers for general information, product and service information, and other purposes.

  • Customer Service Support During the Term of this Agreement, VNDS will provide reasonable telephone and e-mail customer service support to Registrar, not Registered Name Holder or prospective customers of Registrar, for nontechnical issues solely relating to the System and its operation. VNDS will provide Registrar with a telephone number and e-mail address for such support during implementation of the Supported Protocol, APIs and Software. First-level telephone support will be available on a 7-day/24-hour basis. VNDS will provide a web-based customer service capability in the future and such web-based support will become the primary method of customer service support to Registrar at such time.

  • Long Service Payment (i) If the Principal has twenty-five years service or more he/she shall be paid a lump sum of six months ordinary pay (taxable salary) plus one week’s ordinary pay for each complete year of service. The maximum amount payable under this clause shall not exceed salary for one year. PROVIDED that if the Principal, following closure, begins permanent employment in the Education Service before the expiry of the period of weeks for which a long service payment has been made, the Principal shall refund the portion of the long service payment which represents the difference between the period for which the payment was made and the number of weeks without employment.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended. The Grantee shall comply in all respects with the customer service requirements established by the FCC.

  • Career Services Placement assistance is not provided. It is understood that the School does not and cannot promise or guarantee neither employment nor level of income or wage rate to any Student or Graduate.

  • In-Service Programs The parties to this collective agreement recognize the value of in-service education both to the employee and the Employer.

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