Customer Service Hotline Sample Clauses

Customer Service Hotline. The utilisation of the services provided by Customer Service Hotline is governed by HSBC Phone Banking Services Terms and Conditions available at xxx.xxxx.xxx.xx or at HSBC’s branches.
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Customer Service Hotline. If you have any questions regarding any aspects of this Agreement, please call: 0-000-XXX-XXXX (0-000-000-0000) When you sign this Agreement, you agree that you are responsible for performing certain obligations. You should read all of the terms of this Agreement to understand the obligations that you are responsible to perform. If you have purchased your home with proceeds of a loan insured by the Federal Housing Administration, we will consider releasing you from (or reducing the amount of) your payment obligations set forth in this Agreement to the extent that you can demonstrate considerable economic hardship that directly causes your inability to meet the terms of this Agreement. Some, but not all, of your obligations under this Agreement include: - You must provide us such access to the PV System on your home and property as is necessary to operate, maintain and repair the PV System, and to remove or modify the PV System as necessary. - You have the right to transfer this Agreement to any subsequent purchaser of your home without penalty. Otherwise, when you sell your home you must purchase the PV System for an amount calculated in accordance with Annex IV, and sell it to the subsequent purchaser of your home. If you lease your home, you will remain responsible for performing your obligations under this Agreement. - If this Agreement is terminated early, you may have to pay us certain fees described in the section entitled "Termination and Remedies" of this Agreement. You would be required to pay us these fees because of a "Homeowner Event of Default" as described in Section 7.01(a) of this Agreement. A Homeowner Event of Default may occur because of the following: - You fail to make a payment within 30 days of the date such payment was due; - You fail to perform your other obligations under this agreement; - You deny us access to the Premises; - You attempt to transfer your interest under this Agreement without our prior written consent, unless you are selling your home and your buyer agrees to assume this Agreement; or - You file for bankruptcy. - You are responsible for notifying us of any problems with the PV System. - You must at all times maintain working internet and electrical connections, including a router with an available terminal. - You must maintain your property such that the PV System has adequate access to sunlight. - You are responsible for the costs of repairing any damage to the PV System caused by you or your guests or other invi...
Sample 1
Customer Service Hotline. During the cooperation period, Party B shall set up a dedicated customer service hotline to provide [***] hours ([***] to [***]) customer services for Party A’s customer services for business consultation and complaint handling.
Sample 1

Related to Customer Service Hotline

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • CUSTOMER SERVICE FUNCTIONS The Servicer shall handle all Customer inquiries and other Customer service matters according to the same procedures it uses to service Customers with respect to its own charges.

  • GENERAL SERVICE DESCRIPTION Service Provider currently provides active medical, pharmacy(Rx) and dental administration for coverages provided through Empire and Anthem (medical), Medco(Rx), MetLife(dental) and SHPS (FSA) (Empire, Anthem, Medco, MetLife and SHPS collectively, the “Vendors”) for its U.S. Active, Salaried, Eligible Employees (“Covered Employees”). Service Provider shall keep the current contracts with the Vendors and the ITT CORPORATION SALARIED MEDICAL AND DENTAL PLAN (PLAN NUMBER 502 EIN 00-0000000) and the ITT Salaried Medical Plan and Salaried Dental Plan General Plan Terms (collectively, the “Plans”) and all coverage thereunder in full force through December 31, 2011 for Service Recipient’s Covered Employees. All claims of Service Recipient’s Covered Employees made under the Plans and incurred on or prior to December 31, 2011 the (“2011 Plan Year”) will be adjudicated in accordance with the current contract and Service Provider will continue to take such actions on behalf of Service Recipient’s Covered Employees as if such employees are employees of Service Provider. All medical, dental, pharmacy and FSA claims of Service Recipient’s Covered Employees made under the Plans (the “Claims”) will be paid by the Vendors on behalf of the Service Provider. Service Recipient will pay Service Provider for coverage based on 2011 budget premium rates previously set for the calendar year 2011 and described in the “Pricing” section below. Service Recipient will pay Service Provider monthly premium payments for this service, for any full or partial months, based on actual enrollment for the months covered post-spin using enrollments as of the first (1st) calendar day of the month, commencing on the day after the Distribution Date. Service Recipient will prepare and deliver to Service Provider a monthly self xxxx containing cost breakdown by business unit and plan tier as set forth on Attachment A, within five (5) Business Days after the beginning of each calendar month. The Service Recipient will be required to pay the Service Provider the monthly premium payments within ten (10) Business Days after the beginning of each calendar month. A detailed listing of Service Recipient’s employees covered, including the Plans and enrollment tier in which they are enrolled, will be made available to Service Provider upon its reasonable request. Service Provider will retain responsibility for executing funding of Claim payments and eligibility management with Vendors through December 31, 2013. Service Provider will conduct a Headcount True-Up (as defined below) of the monthly premiums and establish an Incurred But Not Reported (“IBNR”) claims reserve for Claims incurred prior to December 31, 2011 date, but paid after that date, and conduct a reconciliation of such reserve. See “Headcount True-Up” and “IBNR Reconciliation” sections under Additional Pricing for details.

  • Service Description The Parties will provide Common Channel Signaling (CCS) to one another via Signaling System 7 (SS7) network Interconnection, in accordance with prevailing industry standards. Use of a third party provider of SS7 trunks is permitted.

  • Customer The agency or eligible user that purchases commodities or contractual services pursuant to the Contract.

  • Review Systems; Personnel It will maintain business process management and/or other systems necessary to ensure that it can perform each Test and, on execution of this Agreement, will load each Test into these systems. The Asset Representations Reviewer will ensure that these systems allow for each Review Receivable and the related Review Materials to be individually tracked and stored as contemplated by this Agreement. The Asset Representations Reviewer will maintain adequate staff that is properly trained to conduct Reviews as required by this Agreement.

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.

  • Support Services HP’s support services will be described in the applicable Supporting Material, which will cover the description of HP’s offering, eligibility requirements, service limitations and Customer responsibilities, as well as the Customer systems supported.

  • TECHNICAL SUPPORT SERVICES 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

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