Common use of Customer Service, Dispute Resolution Clause in Contracts

Customer Service, Dispute Resolution. If you have a question about your XOOM charges or service you may contact XOOM directly by calling 0-000-000-0000 during our service hours which are posted at xxx.xxxxxxxxxx.xxx, by sending a letter to: XOOM Energy Connecticut, LLC, 00000 Xxxxxxxxxxx Xxxx, Xxxxx 000, Xxxxxxxxxxxx, XX 00000, or by sending an email to xxxxxxxxxxxx@xxxxxxxxxx.xxx. For questions about your local utility bill, please contact your local utility directly. XOOM will refer all complaints to a representative who will use reasonable efforts in good faith to reach a mutually satisfactory solution. If a dispute cannot be resolved, you may appeal to the Public Utilities Regulatory Authority (PURA) by calling 0-000-000-0000 (toll free within Connecticut), or by sending a letter to: PURA 00 Xxxxxxxx Xxxxxx, Xxx Xxxxxxx, Xxxxxxxxxxx 00000, Attn: Consumer Assistance Complaints and Information Unit; or visit the website xxx.xxxx.xxxxx.xx.xx/xxx_xxxx.xxx.

Customer Service, Dispute Resolution. If you have a question about your XOOM Energy charges or service you may contact XOOM directly by calling 0XOOM’s Customer Care Center at 1-000888-000997-0000 8979 during our service hours which are posted at xxx.xxxxxxxxxx.xxx, ; by sending a letter to: XOOM Energy ConnecticutDelaware, LLC, 00000 Xxxxxxxxxxx Xxxx, Xxxxx 000, Xxxxxxxxxxxx, XX 00000, 00000 or by sending an email to xxxxxxxxxxxx@xxxxxxxxxx.xxx. For questions about your local utility bill, please contact your local utility directly. XOOM will refer all complaints to a representative who will use reasonable efforts in good faith to reach a mutually satisfactory solutionsolution in accordance with 26 DE Admin. Code § 3002-3.2.2. If a dispute resolution cannot be resolvedreached with your local utility or with XOOM, you may appeal to contact the Delaware Public Utilities Regulatory Authority (PURA) by calling Service Commission for help, toll free, at 0-000-000-0000 (toll free within Connecticut)0000; or in writing at 000 Xxxxxx Xxxx Xxxxxxxxx, Xxxxxx Xxxxxxxx, Suite 100, Dover, Delaware 19904. You may also contact the Delaware Public Advocate at 820 N. French Street, 4th Floor, Wilmington, DE 19801, online at xxxxxxxxxxxxxxxxxxxxxx.xxx, or by sending a letter to: PURA 00 Xxxxxxxx Xxxxxx, Xxx Xxxxxxx, Xxxxxxxxxxx 00000, Attn: Consumer Assistance Complaints and Information Unit; or visit the website xxx.xxxx.xxxxx.xx.xx/xxx_xxxx.xxxtelephone at 000- 000-0000.

Customer Service, Dispute Resolution. If you have a question about your XOOM charges or service you may contact XOOM directly by calling 0-000-000-0000 during our service hours which are posted at xxx.xxxxxxxxxx.xxx, by sending a letter to: XOOM Energy Connecticut, LLC, 00000 Xxxxxxxxxxx Xxxx000 Xxxxxxxx Xxxxxx, Xxxxx 000, XxxxxxxxxxxxXxxxxxxxx, XX 00000, or by sending an email to xxxxxxxxxxxx@xxxxxxxxxx.xxx. For questions about your local utility bill, please contact your local utility directly. XOOM will refer all complaints to a representative who will use reasonable efforts in good faith to reach a mutually satisfactory solution. If a dispute cannot be resolved, you may appeal to the Public Utilities Regulatory Authority (PURA) by calling 0-000-000-0000 (toll free within Connecticut), or by sending a letter to: PURA 00 Xxxxxxxx Xxxxxx, Xxx Xxxxxxx, Xxxxxxxxxxx 00000, Attn: Consumer Assistance Complaints and Information Unit; or visit the website xxx.xxxx.xxxxx.xx.xx/xxx_xxxx.xxx.

Customer Service, Dispute Resolution. If you have a question about your XOOM Energy charges or service you may contact XOOM directly by calling 0XOOM’s Customer Care Center at 1-000888-000997-0000 8979 during our service hours which are posted at xxx.xxxxxxxxxx.xxx, ; by sending a letter to: XOOM Energy ConnecticutDelaware, LLC, 00000 Xxxxxxxxxxx Xxxx, Xxxxx 000, Xxxxxxxxxxxx, XX 00000, 00000 or by sending an email to xxxxxxxxxxxx@xxxxxxxxxx.xxx. For questions about your local utility bill, please contact your local utility directly. XOOM will refer all complaints to a representative who will use reasonable efforts in good faith to reach a mutually satisfactory solutionsolution in accordance with 26 DE Admin. Code § 3002-3.2.2. If a dispute resolution cannot be resolvedreached with your local utility or with XOOM, you may appeal to contact the Delaware Public Utilities Regulatory Authority (PURA) Service Commission for help, toll free, at 1-800- 282-8574; by calling 0-visiting xxx.xxxxx.xxxxxxxx.xxx; or in writing at 000 Xxxxxx Xxxx Xxxxxxxxx, Xxxxxx Xxxxxxxx, Suite 100, Dover, Delaware 19904. You may also contact the Delaware Public Advocate at 000 X. Xxxxxx Xxxxxx, 0xx Xxxxx, Xxxxxxxxxx, XX 00000, online at xxxxxxxxxxxxxxxxxxxxxx.xxx, or by telephone at 000-000-0000 (toll free within Connecticut), or by sending a letter to: PURA 00 Xxxxxxxx Xxxxxx, Xxx Xxxxxxx, Xxxxxxxxxxx 00000, Attn: Consumer Assistance Complaints and Information Unit; or visit the website xxx.xxxx.xxxxx.xx.xx/xxx_xxxx.xxx0000.

Customer Service, Dispute Resolution. If you have a question about your XOOM charges or service you may contact XOOM directly by calling 0-000-000-0000 during our service hours which are posted at xxx.xxxxxxxxxx.xxx, by sending a letter to: XOOM Energy Connecticut, LLC, 00000 Xxxxxxxxxxx Xxxx000 Xxxxxxxx Xxxxxx, Xxxxx 000, XxxxxxxxxxxxXxxxxxxxx, XX 00000, or by sending an email to xxxxxxxxxxxx@xxxxxxxxxx.xxx. For questions about your local utility bill, please contact your local utility directly. XOOM will refer all complaints to a representative who will use reasonable efforts in good faith to reach a mutually satisfactory solution. If a dispute cannot be resolved, you may appeal to the Public Utilities Regulatory Authority (PURA) by calling 0-000-000-0000 (toll free within Connecticut), or by sending a letter to: PURA 00 Xxxxxxxx Xxxxxx, Xxx Xxxxxxx, Xxxxxxxxxxx 00000, Attn: Consumer Assistance Complaints and Information Unit; or visit the website xxx.xxxx.xxxxx.xx.xx/xxx_xxxx.xxxxxxxx://xxxxxx.xx.xxx/PURA/Consumer-Services/Customer-Affairs. Service Complaints: For service problems, including a POWER OUTAGE, you should contact your local utility as set forth in the Contract Summary.