Common use of Customer Satisfaction Clause in Contracts

Customer Satisfaction. The Products are technically complex and require high-quality, individualized pre-marketing and post-marketing support. This support is necessary to achieve and maintain high Customer satisfaction. RESELLER agrees that high Customer satisfaction is a condition of its continued authorization by FAST. RESELLER agrees that it will not market and sell the products in geographical areas where it does not have the ability to support them. In addition, in order to help ensure high Customer satisfaction, RESELLER agrees; • To report to FAST promptly all actual problems with any Product that, in RESELLER’s judgment have the potential to materially impact the Customer’s reasonable enjoyment of FAST Products • To maintain a shipment report identifying the Customer, the Product sold, the date of sale, and the quantities of the Products sold: • To retain all shipment reports for three (3) years after the date of sale, and assist FAST, upon request, in tracing a product to a Customer in distributing critical product information, or in discovering unauthorized marketing or infringing acts; • To conduct business in a manner that reflects favorably at all times on the products, goodwill and reputation of FAST; • To avoid deceptive, misleading or unethical practices that are or might be detrimental to FAST or the FAST Products; • To refrain from making any false or misleading representations with regard to FAST or the Products; and • To refrain from making any representations, warranties or guarantees to customers with respect to the specifications, features or capabilities of the Products that are inconsistent with the literature distributed by FAST, or representations made by FAST employees.

Customer Satisfaction. The Products are technically complex and require high-quality, individualized pre-marketing and post-marketing support. This support is necessary to achieve and maintain high Customer satisfaction. RESELLER agrees that high Customer satisfaction is a condition of its continued authorization by FAST[*]. RESELLER agrees that it will not market and sell the products in geographical areas where it does not have the ability to support them. In addition, in order to help ensure high Customer satisfaction, RESELLER agrees; • : ● To report to FAST [*] promptly and in writing all suspected and actual problems with any Product that, in RESELLER’s judgment have the potential to materially impact the Customer’s reasonable enjoyment of FAST Products • Product; ● To maintain a shipment report identifying the Customer, the Product sold, the date of sale, and the quantities of the Products sold: • ; Confidential information has been omitted from this document and filed separately with the Securities and Exchange Commission, as indicated by the notation “[*].” Confidential treatment has been requested with respect to this omitted information. ● To retain all shipment reports for three (3) years after the date of sale, and assist FAST[*], upon request, in tracing a product to a Customer in distributing critical product information, or in discovering unauthorized marketing or infringing acts; • ● To conduct business in a manner that reflects favorably at all times on the products, goodwill and reputation of FAST[*]; • ● To avoid deceptive, misleading or unethical practices that are or might be detrimental to FAST [*] or the FAST [*] Products; • ● To refrain from making any false or misleading representations with regard to FAST [*] or the Products; and • ● To refrain from making any representations, warranties or guarantees to customers with respect to the specifications, features or capabilities of the Products that are inconsistent with the literature distributed by FAST, or representations made by FAST employees[*].

Customer Satisfaction. The Products are technically complex and require high-quality, individualized pre-marketing and post-marketing support. This support is necessary to achieve and maintain high Customer satisfaction. RESELLER XXXXXXXX agrees that high Customer satisfaction is a condition of its continued authorization by FASTACME. RESELLER XXXXXXXX agrees that it will not market and sell the products in geographical areas where it does not have the ability to support them. In addition, in order to help ensure high Customer satisfaction, RESELLER XXXXXXXX agrees; • : · To report to FAST ACME promptly and in writing all suspected and actual problems with any Product that, in RESELLER’s judgment have the potential to materially impact the Customer’s reasonable enjoyment of FAST Products • Product; · To maintain a shipment report identifying the Customer, the Product sold, the date of sale, and the quantities of the Products sold: • ; · To retain all shipment reports for three (3) years after the date of sale, and assist FASTACME, upon request, in tracing a product to a Customer in distributing critical product information, or in discovering unauthorized marketing or infringing acts; • · To conduct business in a manner that reflects favorably at all times on the products, goodwill and reputation of FASTACME; • · To avoid deceptive, misleading or unethical practices that are or might be detrimental to FAST ACME or the FAST ACME Products; • · To refrain from making any false or misleading representations with regard to FAST ACME or the Products; and • · To refrain from making any representations, warranties or guarantees to customers with respect to the specifications, features or capabilities of the Products that are inconsistent with the literature distributed by FAST, or representations made by FAST employeesACME.

Customer Satisfaction. The Products Services and any related products are technically complex and require high-quality, individualized pre-marketing and post-marketing support. This support is necessary to achieve and maintain high Customer satisfaction. RESELLER Vendor agrees that high Customer satisfaction is a condition of its continued authorization by FAST. RESELLER C2A. Vendor agrees that it will not market and sell the products in geographical areas where it does not have the ability to support them. In addition, in order to help ensure high Customer satisfaction, RESELLER Vendor agrees; • : · To report to FAST C2A promptly and in writing all suspected and actual problems with any Product that, in RESELLER’s judgment have of the potential to materially impact the Customer’s reasonable enjoyment of FAST Products • Services and any related products; · To maintain a shipment report identifying the Customer, the Product sold, the date of sale, and the quantities of the Products Services and any related products sold: • ; · To retain all shipment reports for three (3) years after the date of sale, and assist FASTC2A, upon request, in tracing a product to a Customer customer in distributing critical product information, or in discovering unauthorized marketing or infringing acts; • · To conduct business in a manner that reflects favorably at all times on the products, goodwill and reputation of FASTC2A; • · To avoid deceptive, misleading or unethical practices that are or might may be detrimental adverse to FAST or the FAST ProductsC2A; • · To refrain from making any false or misleading representations with regard to FAST or the ProductsC2A and/or its Services and any relatedproducts; and • · To refrain from making any representations, warranties or guarantees to customers with respect to the specifications, features or capabilities of the Products that are inconsistent with the literature distributed by FAST, or representations made by FAST employees.C2A.