Common use of Customer Relations Clause in Contracts

Customer Relations. 3.1 Drivers must be courteous and pleasant to customers at all times. 3.2 Drivers must assist all customers with handling of baggage and opening and closing of doors when necessary. 3.3 No complaining to customers about short fares or time calls. 3.4 As per City of Ottawa By-Law #320-78 smoking is not permitted in taxicab by driver when requested by customer. Driver not wishing customer to smoke must post proper signage inside their taxicabs as required by City of Ottawa By-Law. 3.5 At customer request music radio and other sound system must be turned off. 3.6 Drivers must issue a receipt card upon request by customer. Drivers signature and car # must be clearly marked in the appropriate place on the receipt card.

Appears in 3 contracts

Sources: Collective Agreement, Collective Agreement, Collective Agreement

Customer Relations. 3.1 Drivers must be courteous and pleasant to customers at all times. 3.2 Drivers must assist all customers with handling of baggage and opening and closing of doors when necessary. 3.3 No complaining to customers about short fares or time calls. 3.4 As per applicable City of Ottawa By-Law #320-78 smoking is not permitted in the taxicab by the driver when requested by transporting a customer. Driver not wishing customer to smoke must post proper signage inside their taxicabs as required by City of Ottawa By-Law. 3.5 At customer request music radio and other sound system must be turned off. 3.6 Drivers must issue a receipt card upon request by customer. Drivers signature and car # must be clearly marked in the appropriate place on the receipt card.Driver’s signature/

Appears in 2 contracts

Sources: Collective Agreement, Collective Agreement