Common use of Customer Relations Clause in Contracts

Customer Relations. Except to the extent City may choose from time to time to vary from this procedure, Manager shall receive and handle all communications from customers and all others regarding the operation of the Parking Facility, including but not limited to communications relating to conditions of the Parking Facility and the equipment located therein, xxxxxxxx and collections of Parking Rates, and safety and security. To the extent a communication relates to a matter solely in the discretion or authority of City, such as the amount of Parking Rates set by the City, Manager shall direct the person to City.

Customer Relations. Except to the extent City may choose from time to time to vary from this procedure, Manager shall receive and handle all communications from customers and all others regarding the operation of the Parking Facility, including but not limited to communications relating to conditions of the Parking Facility and the equipment located therein, xxxxxxxx and collections of Parking Rates, and safety and securityEnforcement operations. To the extent a communication relates to a matter solely in the discretion or authority of City, such as the amount of Parking Rates set by the City, Manager shall direct the person to City.