Common use of Customer First Clause in Contracts

Customer First. During the period that Continental places its designator code on flights operated by Contractor, Contractor will adopt and follow plans and policies comparable (to the extent applicable and permitted by law and subject to operational constraints) to Continental's Customer First Commitments as presently existing and hereafter modified. Contractor acknowledges that it has received a copy of Continental's presently existing Customer First Commitments. Continental will provide Contractor with any modifications thereto promptly after they are made. Exhibit D-2 EXHIBIT E ADMINISTRATIVE SUPPORT AND INFORMATION SERVICES PROVISIONING AGREEMENT ADMINISTRATIVE SUPPORT AND INFORMATION SERVICES PROVISIONING AGREEMENT This ADMINISTRATIVE SUPPORT AND INFORMATION SERVICES PROVISIONING AGREEMENT is made and entered into as of January 1, 2001 by and among Continental Airlines, Inc., a Delaware corporation ("Continental"), ExpressJet Holdings, Inc., a Delaware corporation ("Holdings"), and ExpressJet Airlines, Inc., a Delaware corporation and a wholly owned subsidiary of Holdings ("ExpressJet" and collectively with Holdings, "Express").

Customer First. During the period that Continental places its designator code on flights operated by Contractor, Contractor will adopt and follow plans and policies comparable (to the extent applicable and permitted by law and subject to operational constraints) to Continental's ’s Customer First Commitments as presently existing and hereafter modified. Contractor acknowledges that it has received a copy of Continental's ’s presently existing Customer First Commitments. Continental will provide Contractor with any modifications thereto promptly after they are made. Exhibit D-2 EXHIBIT E ADMINISTRATIVE SUPPORT Administrative Support and Information Services Provisioning Agreement SECOND AMENDED AND INFORMATION SERVICES PROVISIONING AGREEMENT RESTATED ADMINISTRATIVE SUPPORT AND INFORMATION SERVICES PROVISIONING AGREEMENT This SECOND AMENDED AND RESTATED ADMINISTRATIVE SUPPORT AND INFORMATION SERVICES PROVISIONING AGREEMENT (this “Agreement”) is made and entered into as of January 1June 5, 2001 2008 by and among Continental Airlines, Inc., a Delaware corporation ("“Continental"”), ExpressJet Holdings, Inc., a Delaware corporation ("“Holdings"”), and ExpressJet Airlines, Inc., a Delaware corporation and a wholly owned subsidiary of Holdings ("“ExpressJet" ” and collectively with Holdings, "“Express"”).

Customer First. During the period that Continental places its designator code on flights operated by Contractor, Contractor will adopt and follow plans and policies comparable (to the extent applicable and permitted by law and subject to operational constraints) to Continental's Customer First Commitments as presently existing and hereafter modified. Contractor acknowledges that it has received a copy of Continental's presently existing Customer First Commitments. Continental will provide Contractor with any modifications thereto promptly after they are made. Exhibit D-2 EXHIBIT E ADMINISTRATIVE SUPPORT Administrative Support and Information Services Provisioning Agreement SECOND AMENDED AND INFORMATION SERVICES PROVISIONING AGREEMENT RESTATED ADMINISTRATIVE SUPPORT AND INFORMATION SERVICES PROVISIONING AGREEMENT This SECOND AMENDED AND RESTATED ADMINISTRATIVE SUPPORT AND INFORMATION SERVICES PROVISIONING AGREEMENT (this "Agreement") is made and entered into as of January 1June 5, 2001 2008 by and among Continental Airlines, Inc., a Delaware corporation ("Continental"), ExpressJet Holdings, Inc., a Delaware corporation ("Holdings"), and ExpressJet Airlines, Inc., a Delaware corporation and a wholly owned subsidiary of Holdings ("ExpressJet" and collectively with Holdings, "Express").

Customer First. During the period that Continental places its designator code on flights operated by Contractor, Contractor will adopt and follow plans and policies comparable (to the extent applicable and permitted by law and subject to operational constraints) to Continental's Customer First Commitments as presently existing and hereafter modified. Contractor acknowledges that it has received a copy of Continental's presently existing Customer First Commitments. Continental will provide Contractor with any modifications thereto promptly after they are made. Exhibit D-2 EXHIBIT E ADMINISTRATIVE SUPPORT AND INFORMATION SERVICES PROVISIONING AGREEMENT ADMINISTRATIVE SUPPORT AND INFORMATION SERVICES PROVISIONING AGREEMENT This ADMINISTRATIVE SUPPORT AND INFORMATION SERVICES PROVISIONING AGREEMENT is made and entered into as of January 1, 2001 by and among Continental Airlines, Inc., a Delaware corporation ("Continental"), ExpressJet Holdings, Inc., a Delaware corporation ("Holdings"), and ExpressJet Airlines, Inc., a Delaware corporation and a wholly owned subsidiary of Holdings ("ExpressJet" and collectively with Holdings, "Express").