Customer Engagement. StorageNetworks shall contract with all Customers for the delivery of the Services. In connection therewith, (a) all Customer contracts must be approved, in advance, by GlobalCenter (and GlobalCenter shall respond to any written request (including e-mail) for approval within one (1) business day; provided, however, that GlobalCenter shall only be required to respond in such time frame to the extent that StorageNetworks follows any such written request with a phone call to confirm that an authorized GlobalCenter Representative has actually received such request), (b) StorageNetworks shall provide GlobalCenter a copy of each executed Customer contract within twenty (20) days of the execution of such contract and (c) StorageNetworks shall not, without GlobalCenter's prior written consent, provide any Services to Customers unless and until any such Customer executes a written contract. In the event that GlobalCenter disapproves of any such contract, (i) GlobalCenter shall not subsequently provide substantially similar services to such Customer through a competitive third party provider without first giving StorageNetworks the opportunity to provide the co-branded Services to such Customer on substantially similar terms and (ii) GlobalCenter shall not share any confidential information received from StorageNetworks in connection with any such disapproved contract with any competitive third party provider of such services.
Customer Engagement. ComEd commits to:
Customer Engagement. Tower may provide Intel with information about its customers in order to enable Intel to manufacture Tower Products. Any such information shall be provided on a confidential basis under the confidentiality obligations set forth herein. Absent Tower’s written pre-approval, during the term of this Agreement, Intel will not engage, directly or indirectly with Tower’s current customers regarding provision of the Services during the term of this Agreement.
Customer Engagement. To provide ways in which customers can influence decisions made by Ongo and how their homes are managed. This includes providing a variety of engagement opportunities and structures to get involved. Cyclical Maintenance See ‘Planned Maintenance.’ D Data Protection / Data Protection Act / Under the Data Protection Act (2018) Individuals have certain rights to access information that is being held about them by organisations and companies. Organisations and companies also have a responsibility under the Act to store and use the data that they hold in a responsible way. DDA – Disability Discrimination Act 2005 The DDA 2005 updated 1995 Act. It introduced the new public sector equality duty; it was intended to ensure public bodies such as local councils, universities, hospitals, and housing providers think about the needs of disabled people when planning their services. This Act was replaced by the Equality Act 2010.
Customer Engagement. Number of "touches" vs closed sales 2. Resolution rate - When a customer has a question or complaint, our goal is to close the loop and resolve the issue. 3. Sales to date. Target Sourcewell members 4. Sales to date by product *
Customer Engagement. The Parties shall jointly coordinate all manner of customer documentation and management as it pertains to the customer account. Specifically, the Parties will determine what documents customers sign for storage services, who the contracting parties are, and who has authority to modify standard documentation.
Customer Engagement. Notwithstanding anything to the contrary in this Agreement, both Parties may solicit feedback from and otherwise engage with customers regarding Improvements to the Licensed Products; provided that Illumina shall be responsible for the provision of all the day-to-day customer service and technical assistance relating to the Licensed Products to support and respond to customers and customer escalations; and provided further that the Parties shall negotiate in good faith and enter into a mutually acceptable service level agreement to set forth SomaLogic’s involvement with customers and customer escalations to ensure positive customer service. If a customer and Illumina commence discussions regarding the development and commercialization of a Licensed Product for use as an IVD and in any event if customer and Illumina enter into an agreement provide for such development and commercialization, then Illumina shall promptly notify SomaLogic in writing and use good faith efforts to introduce such customer to SomaLogic promptly thereafter.
Customer Engagement. 3.3.1. Brocade shall work [**]with HP [**].
