Customer Complaints. The term Customer Complaint shall mean an oral or written communication either directly from the purchaser of or applicant for a Contract covered by this Agreement or his/her legal representative, or indirectly from a regulatory agency to which he/she or his/her legal representative has expressed a grievance.
Appears in 10 contracts
Samples: Sales Agreement (New England Variable Life Separate Account), Sales Agreement (Brighthouse Separate Account A), Sales Agreement (BRIGHTHOUSE LIFE INSURANCE Co OF NY)
Customer Complaints. The term Customer Complaint shall mean an -------------------- oral or written communication either directly from the purchaser of or applicant for a Contract covered by this Agreement or his/her legal representative, or indirectly from a regulatory agency to which he/she or his/her legal representative has expressed a grievance.
Appears in 4 contracts
Samples: Sales Agreement (New England Variable Life Separate Account), Sales Agreement (Brighthouse Variable Annuity Account B), Sales Agreement (New England Variable Annuity Separate Account)
Customer Complaints. The term Customer Complaint shall mean an oral ------------------- or written communication either directly from the purchaser of or applicant for a Contract covered by this Agreement or his/her legal Enterprise Selling Agreement 02-10 representative, or indirectly from a regulatory agency to which he/she or his/her legal representative has expressed a grievance.
Appears in 3 contracts
Samples: Sales Agreement (Metlife Investors Usa Separate Account A), Sales Agreement (First Metlife Investors Variable Annuity Account One), Sales Agreement (Metlife Investors Variable Annuity Account One)
Customer Complaints. The term Customer Complaint shall mean an oral ------------------- or written communication either directly from the purchaser of or applicant for a Contract covered by this Agreement or his/her legal representative, or indirectly from a regulatory agency to which he/she or his/her legal representative has expressed a grievance.
Appears in 2 contracts
Samples: Company Sales Agreement (Paragon Separate Account B), Company Sales Agreement (Metlife Investors Variable Life Account One)
Customer Complaints. The term Customer Complaint shall mean an oral -------------------- or written communication either directly from the purchaser of or applicant for a Contract covered by this Agreement or his/her legal representative, or indirectly from a regulatory agency to which he/she or his/her legal representative has expressed a grievance.
Appears in 2 contracts
Samples: Sales Agreement (Metlife Investors Variable Annuity Account One), Sales Agreement (Metlife Investors Variable Annuity Account One)
Customer Complaints. The term Customer Complaint shall mean an ____________________ oral or written communication either directly from the purchaser of or applicant for a Contract covered by this Agreement or his/her legal representative, or indirectly from a regulatory agency to which he/she or his/her legal representative has expressed a grievance.
Appears in 1 contract
Samples: Sales Agreement (MetLife Insurance CO of Connecticut)
