Customer Complaints. The Company shall promptly address all customer complaints and resolve such complaints consistent with high ethical standards and principles of ethical conduct.
Appears in 48 contracts
Samples: Participation Agreement (Horace Mann Life Insurance Co Separate Account), Participation Agreement (Massachusetts Mutual Variable Life Separate Account I), Participation Agreement (Massachusetts Mutual Variable Life Separate Account I)
Customer Complaints. The Company shall promptly address all customer complaints from Contract Owners and resolve such complaints consistent with high ethical standards and principles of ethical conduct.
Appears in 33 contracts
Samples: Participation Agreement (Horace Mann Life Insurance Co Separate Account), Participation Agreement (Symetra Separate Account Sl), Fund Participation Agreement (Horace Mann Life Insurance Co Separate Account)
Customer Complaints. The Company shall establish reasonable procedures to promptly address all customer complaints and resolve such complaints consistent with high ethical standards and principles of ethical conduct.
Appears in 7 contracts
Samples: Form of Participation Agreement (Life of Virginia Separate Account 4), Form of Participation Agreement (Life of Virginia Separate Account Ii), Form of Participation Agreement (Life of Virginia Separate Account Ii)
Customer Complaints. The Company shall promptly address all customer complaints relating to the Trust or the Distributor and its affiliates and resolve such complaints consistent with high ethical standards and principles of ethical conductconduct with such assistance as may be required from the Trust and the Distributor from time to time.
Appears in 2 contracts
Samples: Participation Agreement (SBL Variable Annuity Account Xiv), Participation Agreement (SBL Variable Annuity Account Xi)
Customer Complaints. The Company shall promptly address all customer complaints from Contract Owners and resolve such complaints consistent with high ethical standards and principles of ethical conductconduct in a manner comparable to the manner that the Company resolves complaints from any other contract owners.
Appears in 2 contracts
Samples: Participation Agreement (Variable Account D of Union Security Insurance Co), Participation Agreement (Hartford Life Insurance Co Separate Account Seven)
