Cultural Competency. 1. All program staff shall receive at least one (1) in-service training per year on some aspect of providing culturally and linguistically appropriate services. At least once per year and upon request, Contractor shall provide County with a schedule of in-service training(s) and a list of participants at each such training.
Cultural Competency. CONTRACTOR shall make its best effort to provide 31 services pursuant to this Contract in a manner that is culturally and linguistically appropriate for the 32 population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but 33 not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment 34 and hiring policies and procedures; copies of literature in multiple languages and formats, as appropriate; 35 and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are 36 physically challenged.
Cultural Competency. A. Cultural competence is defined as a set of congruent practice behaviors, attitudes, and policies that come together in a system, agency, or among consumer providers and professionals which enable that system, agency, or those professional and consumer providers to work effectively in cross-cultural situations.
Cultural Competency. In accordance with 42 CFR 438.206, the Contractor shall participate in the State’s efforts to promote the delivery of services in a culturally competent manner to all members, including those with limited English proficiency and diverse cultural and ethnic backgrounds. Per 42 CFR 438.204, at the time of enrollment with the Contractor, the State shall provide the race, ethnicity and primary language of each member. This information shall be utilized by the Contractor to ensure the delivery of care in a culturally competent manner. The Contractor shall incorporate the Office of Minority Health’s National Standards on Culturally and Linguistically Appropriate Services (CLAS) into the provision of health care services for its members. The CLAS standards are available at xxxxx://xxx.xxxxxxxxxxxxxxxxxxx.xxx.xxx/clas/standards.
Cultural Competency. Provider shall participate in Subcontractor’s, Health Plan’s and the State’s efforts to promote the delivery of services in a culturally competent manner to all Covered Persons, including those with limited English proficiency and diverse cultural and ethnic backgrounds. Provider shall provide information to Covered Persons regarding treatment options and alternatives in a manner appropriate to the Covered Person’s condition and ability to understand.
Cultural Competency. As required by 42 CFR §438.206, the CONTRACTOR shall participate in the State’s efforts to promote the delivery of services in a culturally competent manner to all Members, including those with limited English proficiency and diverse cultural and ethnic backgrounds.
Cultural Competency. 4.3.9.1 In accordance with 42 CFR 438.206, the Contractor shall have a comprehensive written Cultural Competency Plan describing how the Contractor will ensure that services are provided in a culturally competent manner to all Members, including those with limited English proficiency. The Cultural Competency Plan must describe how the Providers, individuals and systems within the CMO plan will effectively provide services to people of all cultures, races, ethnic backgrounds and religions in a manner that recognizes values, affirms and respects the worth of the individual Members and protects and preserves the dignity of each.
Cultural Competency. The ability of individuals, as reflected in personal and organizational responsiveness, to understand the social, linguistic, moral, intellectual and behavioral characteristics of a community or population, and translate this understanding systematically to enhance the effectiveness of health care delivery to diverse populations. Daily Membership File — An electronic file in a HIPAA compliant 834 format using data from DPW/CIS that is transmitted to the Managed Care Organization on state work days. This 834 Daily File includes TPL information and is transmitted via the Department’s PROMISe™ contractor. Deliverables — Those documents, records and reports required to be furnished to the Department for review and/or approval pursuant to the terms of the RFP and this Agreement. Denial of Services — Any determination made by the PH-MCO in response to a request for approval which: disapproves the request completely; or approves provision of the requested service(s), but for a lesser amount, scope or duration than requested; or disapproves provision of the requested service(s), but approves provision of an alternative service(s); or reduces, suspends or terminates a previously authorized service. An approval of a requested service which includes a requirement for a Concurrent Review by the PH-MCO during the authorized period does not constitute a Denial of Service. Denied Claim — An Adjudicated Claim that does not result in a payment obligation to a Provider. Department — The Department of Public Welfare (DPW) of the Commonwealth of Pennsylvania. Deprivation Qualifying Code — The code specifying the condition which determines a Recipient to be eligible in nonfinancial criteria. Developmental Disability — A severe, chronic disability of an individual that is: Attributable to a mental or physical impairment or combination of mental or physical impairments. Manifested before the individual attains age twenty-two (22). Likely to continue indefinitely. Manifested in substantial functional limitations in three or more of the following areas of life activity: – Self care; – Receptive and expressive language; – Learning; – Mobility; – Capacity for independent living; and – Economic self-sufficiency. Reflective of the individual’s need for special, interdisciplinary or generic services, supports, or other assistance that is of lifelong or extended duration, except in the cases of infants, toddlers, or preschool children who have substantial developmental delay o...
Cultural Competency. Participating ACOs shall design and implement all QI Goal activities and interventions in a culturally competent manner.
Cultural Competency. The Contractor must demonstrate cultural competency in its communications, both written and verbal, with Members and must ensure that cultural differences between the Provider and the Member do not present barriers to access and quality health care. Both the Contractor and its Providers must demonstrate the ability and commitment to provide and deliver quality health care across a variety of cultures. The Contractor must promote access and delivery of services, in a culturally competent manner to all Medicaid beneficiaries and Members including, but not limited, to those with limited English proficiency, diverse cultural and ethnic backgrounds, disabilities, and regardless of race, color, religion, national origin, sex, sexual orientation, gender, or gender identity. The Contractor must ensure that beneficiaries have access to covered services that are delivered in a manner that meets their unique needs.
