Common use of Credit Request and Payment Procedures Clause in Contracts

Credit Request and Payment Procedures. 1. To receive a Service Credit, the Customer must submit a claim by opening a case in the NAVER CLOUD PLATFORM Customer Support Center by the end of the following month in which the failure occurred (for example, by March 31st if the failure occurred on February 15th), and must submit the claim documents specifying the name of the Product, instance ID, volume ID, task NRN, the time of failure and log data.

Credit Request and Payment Procedures. 1. To receive a Service Credit, the Customer must submit a claim by opening a case in the NAVER CLOUD PLATFORM via Customer Support Center by the end last day of the following month in which the failure occurred (for example, a claim must be submitted by March 31st if the 31 to report a failure that occurred on February 15th15), and must submit the claim documents specifying the name of the Productproduct, instance ID, volume ID, task NRN, the date and time of failure failure, and log data.