CPE Support. Schedule K Lucent Indicia Co-Marketing Program Guidelines The following pages represent the guidelines for use of Lucent trade and service marks. Introduction to Co-Marketing Sharing Brand Equity Helps You Increase Your Revenue Lucent Technologies is the world's leading provider of telecommunications data and voice systems. Leveraging the Lucent brand can provide a significant advantage for you -- our customer. Research shows that the Lucent and Xxxx Labs brands communicate high quality and innovation to end-users. In fact, Lucent has reached high brand awareness with business leaders and consumers in a very short period of time. Both a New and Long-Established Identity While the Lucent name was created in 1996, Xxxx Laboratories -- a brand with a powerful heritage -- is also identified with our Lucent name. More important, Xxxx Labs continues to be an integral part of our company. For more than a century, Xxxx Labs has developed many patents -- everything from the invention of the transistor to the foundation of all digital technology traces their origins to Xxxx Labs. The Xxxx Labs heritage and the highly successful launch of our corporate name make Lucent a powerful co-marketing partner to help you broaden your promotional reach to generate additional revenue. Everything you need to co-market with Lucent is right here in this handy portfolio. See for yourself - read through the guidelines and tools you'll need to get started. Co-Marketing General Guidelines How to Link Our Brand Strengths With Yours When you leverage the powerful Lucent brand in your promotions, you create a third "bigger" brand that benefits us both. Our goal is simple: every time you publicize Lucent's role in your network, you enhance your own image. We call this "Contribution Branding." The result: stronger customer loyalty and potential new revenue. Are You Eligible? And How Can You Enroll? The program is available to you when you include a Co-Marketing Program agreement in your contract. Your Lucent Customer Team Representative can confirm your eligibility. Just fill out a Lucent Co-Marketing Program Enrollment Form (which signifies agreement to conform with all Co-Marketing Program guidelines) and FAX everything to: Lucent Co-Marketing Program Office (000) 000-0000 or (000) 000-0000 Once your application is approved, it will be counter-signed and immediately returned to you. Creating a Co-Marketing Plan Your Customer Team Representative can play a vital role in helping you struct...
CPE Support. Upon completion of a Successful Installation and the inside wire installation as set forth herein, the Partner and Customer will be responsible for LAN support. DSL Provider will monitor xDSL connectivity and assist the Partner in determining whether any connectivity problem is caused by the CPE. If the problem is associated with the CPE and it is within the manufacture's warranty then DSL Provider will replace the CPE as defined in the CPE Warranty above. If the CPE is not under warranty then the Partner and/or Customer will have the right to have @Work or DSL Provider ship a replacement CPE under the standard pricing terms defined above or work with the CPE vendor directly to determine whether the CPE can be repaired. If dispatch of a DSL Provider technician or emergency CPE replacement is required to replace or service the CPE, @Work will xxxx the Partner for the dispatch and/or shipping costs, except in the case of damages caused while CPE is in DSL Provider's possession, during shipment, or during installation, in which case DSL Provider shall be responsible for related repair, replacement, dispatch and/or shipping costs. Except as set forth in the previous sentence, if dispatch of a DSL Provider technician is required for any reason, Partner will be responsible for all charges associated therewith, unless it is determined that the dispatch was caused by the DSL Provider's negligence, in which case DSL Provider will be responsible for all such charges.
CPE Support. Schedule K Lucent Indicia Co-Marketing Program Guidelines The following pages represent the guidelines for use of Lucent trade and service marks. Introduction to Co-Marketing Sharing Brand Equity Helps You Increase Your Revenue Lucent Technologies is the world's leading provider of telecommunications data and voice systems. Leveraging the Lucent brand can provide a significant advantage for you -- our customer. Research shows that the Lucent and Xxxx Labs brands communicate high quality and innovation to end-users. In fact, Lucent has reached high brand awareness with business leaders and consumers in a very short period of time. Both a New and Long-Established Identity While the Lucent name was created in 1996, Xxxx Laboratories -- a brand with a powerful heritage -- is also identified with our Lucent name. More important, Xxxx Labs continues to be an integral part of our company. For more than a century, Xxxx Labs has developed many patents -- everything from the invention of the transistor to the foundation of all digital technology traces their origins to Xxxx Labs. The Xxxx Labs heritage and the highly successful launch of our corporate name make Lucent a powerful co-marketing partner to help you broaden your promotional reach to generate additional revenue. Everything you need to co-market with Lucent is right here in this handy portfolio. See for yourself - read through the guidelines and tools you'll need to get started. Co-Marketing General Guidelines
