Common use of Corporate Customers Clause in Contracts

Corporate Customers. When we refer to “PSD2” in this section we mean the Second EU Payment Services Directive ((EU)2015/2366). We consider you to be a “Corporate Customer” if, on the date you entered into this user agreement, you are not: • a consumer, (being an individual acting for purposes other than a trade, business or profession); and • a micro-enterprise (being an enterprise which employs fewer than 10 persons and has an annual balance sheet that does not exceed 2 million EUR); and • a UK registered charity with an annual income of less than 1 million GBP. We may disapply certain provisions of PSD2 for your use of our service if you are a Corporate Customer. If you are a Corporate Customer: • you are not entitled to a refund for billing agreement payments; • where you identify a problem you have up to 60 (sixty) days from the date on which the problem happened to notify us about it, after which time we have no obligation to investigate and refund you; • you will only be entitled to lodge a claim through the UK Financial Ombudsman Service where you fulfil the UK Financial Ombudsman Service's claimant criteria from time to time; • we are not obliged to comply with the information requirements set out in Title III of PSD2 and their equivalents in any implementation of PSD2 in member states of the European Economic Area that may apply to you (“PSD2 transpositions”); and • articles 72 and 89 of PSD2 and equivalent provisions in PSD2 transpositions do not apply to your use of our service, meaning that, even where we may say so otherwise in this user agreement, we are not liable to you for the losses or damage you may suffer under those articles and provisions. Section numbers and defined words If other documents (e.g. terms and conditions) refer to section numbers or defined words of this user agreement, please see our User Agreement Reference Notes to locate the relevant provision or defined word.

Corporate Customers. When we refer to “PSD2” in this section we mean the Second EU Payment Services Directive ((EU)2015/2366). We consider you to be a “Corporate Customer” if, on the date you entered into this user agreement, you are not: • a A consumer, (being an individual acting for purposes other than a trade, business or profession); and . • a A micro-enterprise (being an enterprise which employs fewer than 10 persons and has an annual balance sheet that does not exceed 2 million EUR); and . • a A UK registered charity with an annual income of less than 1 million GBP. We and you may disapply agree that certain provisions of PSD2 for (as implemented by local law) do not apply to your use of our service if you are a Corporate Customer. If you are a Corporate CustomerCustomer you agree that: • you You are not entitled to a refund for billing agreement payments; . • where Where you identify a problem you have up to 60 (sixty) days from the date on which the problem happened to notify us about it, after which time we have no obligation to investigate and refund you; . • you You will only be entitled to lodge a claim through the UK Financial Ombudsman Service where you fulfil the UK Financial Ombudsman Service's claimant criteria from time to time; . • we We are not obliged to comply with the information requirements set out in Title III of PSD2 and their equivalents in any the implementation of PSD2 in member states of the European Economic Area that may apply to you (“PSD2 transpositions”); and . • articles Articles 72 and 89 of PSD2 and equivalent provisions in PSD2 transpositions do not apply to your use of our service, meaning that, even where we may say so otherwise in this user agreement, we are not liable to you for the losses or damage you may suffer under those articles and provisions. Section numbers and defined words If other documents (e.g. terms and conditions) refer to section numbers or defined words of this user agreement, please see our User Agreement Reference Notes to locate the relevant provision or defined word.

Corporate Customers. When we refer to “PSD2” in this section we mean the Second EU Payment Services Directive ((EU)2015/2366). We consider you to be a “Corporate Customer” if, on the date you entered into this user agreement, you are not: • a A consumer, (being an individual acting for purposes other than a trade, business or profession); and . • a A micro-enterprise (being an enterprise which employs fewer than 10 persons and has an annual balance sheet that does not exceed 2 million EUR); and • a UK registered charity with an annual income of less than 1 million GBP. We may disapply certain provisions of PSD2 for your use of our service if you are a Corporate Customer. If you are a Corporate Customer: • you You are not entitled to a refund for billing agreement payments; . • where Where you identify a problem you have up to 60 (sixty) days from the date on which the problem happened to notify us about it, after which time we have no obligation to investigate and refund you; . • you will only be entitled to lodge a claim through the UK Financial Ombudsman Service where you fulfil the UK Financial Ombudsman Service's claimant criteria from time to time; • we We are not obliged to comply with the information requirements set out in Title III of PSD2 and their equivalents in any implementation of PSD2 in member states of the European Economic Area that may apply to you (“PSD2 transpositions”); and . • articles Articles 72 and 89 of PSD2 and equivalent provisions in PSD2 transpositions do not apply to your use of our service, meaning that, even where we may say so otherwise in this user agreement, we are not liable to you for the losses or damage you may suffer under those articles and provisions. Section numbers and defined words If other documents (e.g. terms and conditions) refer to section numbers or defined words of this user agreement, please see our User Agreement Reference Notes to locate the relevant provision or defined word.

Corporate Customers. When we refer to “PSD2” in this section we mean the Second EU Payment Services Directive ((EU)2015/2366). We consider you to be a “Corporate Customer” if, on the date you entered into this user agreement, you are not: • a A consumer, (being an individual acting for purposes other than a trade, business or profession); and . • a A micro-enterprise (being an enterprise which employs fewer than 10 persons and has an annual balance sheet that does not exceed 2 million EUR); and . • a A UK registered charity with an annual income of less than 1 million GBP. We may disapply certain provisions of PSD2 for your use of our service if you are a Corporate Customer. If you are a Corporate Customer: • you You are not entitled to a refund for billing agreement payments; . • where Where you identify a problem you have up to 60 (sixty) days from the date on which the problem happened to notify us about it, after which time we have no obligation to investigate and refund you; . • you You will only be entitled to lodge a claim through the UK Financial Ombudsman Service where you fulfil the UK Financial Ombudsman Service's claimant criteria from time to time; . • we We are not obliged to comply with the information requirements set out in Title III of PSD2 and their equivalents in any implementation of PSD2 in member states of the European Economic Area that may apply to you (“PSD2 transpositions”); and . • articles Articles 72 and 89 of PSD2 and equivalent provisions in PSD2 transpositions do not apply to your use of our service, meaning that, even where we may say so otherwise in this user agreement, we are not liable to you for the losses or damage you may suffer under those articles and provisions. Section numbers and defined words If other documents (e.g. terms and conditions) refer to section numbers or defined words of this user agreement, please see our User Agreement Reference Notes to locate the relevant provision or defined word.

Corporate Customers. When we refer to the “PSD2PSRs” in this section we mean the Second EU UK’s Payment Services Directive ((EU)2015/2366)Regulations 2017/752. We consider you to be a “Corporate Customer” if, on the date you entered into this user agreement, you are not: • a A consumer, (being an individual acting for purposes other than a trade, business or profession); and . • a A micro-enterprise (being an enterprise which employs fewer than 10 persons and has an annual balance sheet that does not exceed 2 million EUR); and . • a A UK registered charity with an annual income of less than 1 million GBP. We and you may disapply agree that certain provisions of PSD2 for the PSRs do not apply to your use of our service services if you are a Corporate Customer. If you are a Corporate CustomerCustomer you agree that: • you You are not entitled to a refund for billing agreement payments; . • where Where you identify a problem you have up to 60 (sixty) days from the date on which the problem happened to notify us about it, after which time we have no obligation to investigate and refund you; . • you You will only be entitled to lodge a claim through the UK Financial Ombudsman Service where you fulfil the UK Financial Ombudsman Service's claimant criteria from time to time; . • we We are not obliged to comply with the information requirements set out in Title III of PSD2 and their equivalents in any implementation of PSD2 in member states Part 6, Regulation 40 to 62 inclusive (Information Requirements for Payment Services) of the European Economic Area that may apply to you PSRs. • Regulations 75 (“PSD2 transpositions”); evidence on authentication and • articles 72 execution) and 89 91 (defective execution of PSD2 and equivalent provisions in PSD2 transpositions payer-initiated transactions) do not apply to your use of our serviceservices, meaning that, even where we may say so otherwise in this user agreement, we are not liable to you for the losses or damage you may suffer under those articles and provisions. Section numbers and defined words If other documents (e.g. terms and conditions) refer to section numbers or defined words of this user agreement, please see our User Agreement Reference Notes to locate the relevant provision or defined word.words